250 Spring Street, Charleston, SC 29403, United States of America
#101 of 152 hotels in Charleston
Guests' ChoiceBased on 555 hotel reviews
7.8Cleanliness
8.5
Comfort
8.3
Location
7.9
Facilities
8.0
Staff
8.5
Value for money
7.6
Free Wifi
7.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 5, 2024
Cassandra
United States of AmericaI almost broke my neck on the rug at the door trying to enter on my walker!
Cleanliness and the staff
Stayed in June 2024
Reviewed: June 4, 2024
Huw
United KingdomThe noisy group in the adjoining room.
Good location and excellent staff.
Stayed in May 2024
Reviewed: June 2, 2024
Criscoe
United States of AmericaNot enough luggage carts. We are 68 years old and my husband is handicapped and it was difficult carrying all our luggage up to our room. We had to make several trips. It would really help to have a luggage cart to help with this. Ll
Breakfast was great. The ladies were so nice and friendly. The parking was a little crazy. Not enough luggage carts for loading and unloading luggage and getting it to your room. Only two carts for an 8 floor hotel. Our room was great. Very quiet, clean, and bed was comfortable. All the staff were helpful and friendly.
Stayed in June 2024
Reviewed: May 22, 2024
Tony
United States of AmericaBreakfast was not worth the cost
Very clean great stall
Stayed in May 2024
Reviewed: May 22, 2024
Kevin
United States of AmericaWoman from the kitchen was rude and disrespectful when told good was out as well as plates.
Location…Value…Night manager’s attitude
Stayed in May 2024
Reviewed: May 20, 2024
Patricia
United KingdomBathroom a bit small
This is the most we have ever paid to stay in a Holiday Inn Express. It was the weekend and accommodation in Charleston is ridiculously expensive. Having said that the hotel is smart and modern. Our room was spacious and bed very comfy. Bathroom on the small side. Breakfast was good. Location is in downtown but still a 40 minute walk to the centre or $20 plus uber ride
Stayed in May 2024
Reviewed: May 20, 2024
Huw
United KingdomAccess to pedestrians difficult.
Good breakfast. Modern hotel.
Stayed in May 2024
Reviewed: May 17, 2024
Paula
United States of AmericaHORRIBLE breakfast, worse than in most school cafeterias (only fake eggs and fake sausage). No towels at the pool. No AC in the gym. Stuff at the front desk was not nice and didn’t really know what they were doing. WiFi didn’t work
Nice and clean hotel. Very quiet. Close to the free bus and a grocery store. 30 min walk to downtown. The room was well equipped and the cleaning stuff was very nice. Complimentary coffee and tea in lobby at all times.
Stayed in May 2024
Reviewed: April 29, 2024
Harva
United States of AmericaMy queen bed was a full size. The bathtub was too small and a kindergarten did the caulk work. The tub was old and ugly.
The staff were nice and the hotel was clean. The breakfast was enjoyable with plenty of seating.
Stayed in April 2024
Reviewed: April 21, 2024
Adele
United KingdomAll good
Friendly and helpful staff , good location
Stayed in April 2024
Reviewed: April 17, 2024
Gail
United States of AmericaLocation, wasn't as close to main attractions as we expected.
Very good.
Stayed in March 2024
Reviewed: April 10, 2024
Julie
United States of AmericaThe bed was hard as a rock
Staff was very friendly and helpful
Stayed in April 2024
Reviewed: April 8, 2024
Coppelia
United States of AmericaThe bathroom was very small and there was no place to put toilettries or hang clothing or towels.
Breakfast when available, the ambiance and location were very good.
Stayed in April 2024
Reviewed: April 5, 2024
Stephen
United States of AmericaCOST OF PARKING AND NO PARKING FOR WORK TRUCKS!!!!
PARKING WAS $70.00 ON TOP OF MY ACTUAL HOTEL BILL FOR 3 NIGHTS SO OVER 800.00!!!
Stayed in April 2024
Reviewed: April 3, 2024
Samuel
United States of AmericaEverything was fine
Check in
Stayed in March 2024
Reviewed: March 28, 2024
Randall
United States of AmericaThe price didn’t match the booking. Had to park in an offsite garage.
Very clean. The breakfast was good.
Stayed in March 2024
Reviewed: March 6, 2024
Patty
United States of AmericaThe shower slider door only closed about 3/4 of the way. The toilet would run unless you pulled up the handle. We mentioned this to the front desk twice and it was never fixed. When we mentioned it the second time, the front desk told us it was fixed. Wrong. Also, the Saturday night clerk needs to learn about the area. We arrived hungry at 10:30 pm (had no dinner) and were told nothing nearby was open. Later we walked to a nearby KFC/Taco Bell and learned both it and the McDonalds were open until at least midnight.
The bed was very comfortable and the breakfast was good. We asked for a quiet room and got one!
Stayed in March 2024
Reviewed: March 2, 2024
Ann
CanadaEverything was great
Location was good and staff were very good. Everything was very clean and well kept.
Stayed in March 2024
Reviewed: February 25, 2024
Beverly
United States of AmericaBreakfast was fine unless you’re a vegan
Stayed in January 2024
Reviewed: February 18, 2024
Dana
United States of AmericaSee above.
Breakfast was the best I’ve ever had at a hotel!!! The staff were all friendly and helpful! My only complaint is that it took 5 minutes to get hot water in the shower. Very nice facility.
Stayed in February 2024
Reviewed: February 10, 2024
Mana
United States of Americawould like that you have info about using public transport
it is close to downtown, there is a free bus 5 min walking distance from hotel..... that is very convenient
Stayed in February 2024
Reviewed: February 5, 2024
Neil
South AfricaThe lady at the front desk was not very friendly and the communication was not clear at checkin
Good
Stayed in February 2024
Reviewed: February 2, 2024
Kimberly
United States of AmericaParking was a little tight
The breakfast was excellent. Liked the cheese omelette
Stayed in February 2024
Reviewed: January 28, 2024
April
United States of AmericaThe parking lot is on the other building.
It's near from the main city
Stayed in December 2023
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