1010 Washington St E, Charleston, 25301, United States of America
#17 of 26 hotels in Charleston
Guests' ChoiceBased on 103 hotel reviews
7.5Cleanliness
7.9
Comfort
8.0
Location
8.0
Facilities
7.6
Staff
8.6
Value for money
7.9
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 20, 2024
Rochelle
United States of AmericaBreakfast was not good
Staff very friendly
Stayed in May 2024
Reviewed: May 12, 2024
Jesse
United States of AmericaThe breakfast was a little disappointing, we ate around 9:15 (they close at 10) they didn't bring out any more juice even when I asked about it. They didn't have any butter available. The bowels were extremely small. They didn't have any sugar free syrup or jam. There weren't any chairs or love seats to sit in other than kitchen chairs.
Our room was right next to the elevator but it was very quiet and didn't bother us at all.
Stayed in May 2024
Reviewed: May 11, 2024
Tony
United States of AmericaProbably one of the worst complementary I have had. Coffee was very bad. Did not want to even try the eggs.Safest bet was cold cereal.
Front desk person and manager very helpful and truly nice people.
Stayed in May 2024
Reviewed: May 1, 2024
Edward
United States of AmericaBreakfast was un chewable .
The room was clean and nicely decorated.
Stayed in April 2024
Reviewed: April 30, 2024
Halie
United States of AmericaMy smoke detector kept going off in my room and when I told front desk they didn’t even check it out just told me to take the battery out of it.
Easy access to the hospital I needed to get to.
Stayed in April 2024
Reviewed: April 28, 2024
Agnezky
FinlandI didn't feel welcomed
Great location (walk from Greyhound station)
Stayed in April 2024
Reviewed: April 18, 2024
Rachel
United States of AmericaThe staff on Saturday wasn't the best. The breakfast wasn't stocked and the tables stayed dirty. I cut my leg on a metal piece on the bed that was hiding behind the skirt. My husband went down stairs to ask for band aids and they guy said we don't have any and didn't even look. They were kind of rude.
I loved the Sunday staff when leaving. They were so helpful and kind and caring. I cut my leg the night before on the bed and was told there were no band aids but when I came to breakfast, I said something to someone in my group and a wonderful lady heard me and went and got me the band aids that's Saturday night staff said they didn't have. She also went across the street to find jelly for my daughter when they ran out. Truly an above and beyond employee and I wish I got her name! She deserves a raise!
Stayed in April 2024
Reviewed: April 15, 2024
Benjamin
United States of AmericaNoise from other guests (although pretty common for hotels and motels, depending on the guests).
Friendly staff, breakfast, location.
Stayed in April 2024
Reviewed: April 13, 2024
K
CanadaRecently remodelled, clean, comfortable and friendly
Stayed in April 2024
Reviewed: April 4, 2024
Penny
United States of AmericaOut of regular coffee
Stayed in March 2024
Reviewed: April 2, 2024
Lindsay
United States of AmericaEverything met my expectations.
Easy to find off the interstate, quick Lyft ride to the civic center. Free breakfast was a plus!
Stayed in March 2024
Reviewed: March 25, 2024
Rachel
United States of AmericaCleaning around fridge,
Fast elevator
Stayed in March 2024
Reviewed: March 22, 2024
Eric
United States of AmericaThe fact the pool looks like it hasn’t been repaired in years and that it doesn’t have inside pool.
Free breakfast every morning and it was walking distance to the mall.
Stayed in March 2024
Reviewed: March 16, 2024
Sherry
United States of AmericaHalls had a weird smell; needed to be “refreshed.
Location had easy access to all of the places I needed to visit. Bed was comfortable. Great breakfast choices.
Stayed in March 2024
Reviewed: March 13, 2024
Okey
United States of AmericaBeverage vending machines weren’t working. Somewhat of a musty smell in room.
Good food. Good selection of items. Friendly staff.
Stayed in March 2024
Reviewed: March 4, 2024
Desirae
United States of AmericaThe parking lot was a little difficult to maneuver in due to being kind of small, and needing some upkeep. The hotel entrance was kinda hard to locate due to poor outside lighting and signage.
It was clean, and quiet. The breakfast was good
Stayed in March 2024
Reviewed: March 3, 2024
Stuart
United States of AmericaThe floors in the room were pretty dirty. When I wiped up the floor in the bathroom, my towel got black. There were also a bunch of dead ladybugs on the floor. I don't think the room was occupied for a while.
The room was very spacious and looked newly updated. The bed was very comfortable and bathroom was extremely well lit. All the staff was very friendly and they offered the typical hotel breakfast. Nothing fancy but something to fill a void.
Stayed in March 2024
Reviewed: March 1, 2024
Chad
United States of AmericaIt was in walking distance of the Clay Center!!
Stayed in February 2024
Reviewed: February 29, 2024
Hollie
United States of AmericaNo in door pool for the kids
Breakfast
Stayed in February 2024
Reviewed: February 28, 2024
Lana
United States of AmericaThe evening and Saturday day staff were kinda rude. Not extremely helpful. THE LADY ON SUNDAY MORNING WAS VERY PLEASANT AND NICE.
It was close to where we needed to be. Easy on and off interstate
Stayed in February 2024
Reviewed: February 15, 2024
Linda
United States of AmericaNothing
It was nice and comfortable.
Stayed in February 2024
Reviewed: January 25, 2024
Zachary
United States of AmericaThe location is great. There are many downtown attractions within walking distance.
Stayed in January 2024
Reviewed: December 5, 2023
William
United States of AmericaThe ice machine was broken so I had to walk all the way over to its sister hotel next door and go to the 8th floor there just to get ice.
Very clean room. It actually had a stove and sink setup that I thought was pretty neat. Comfortable atmosphere.
Stayed in November 2023
Reviewed: December 1, 2023
Jack
United States of AmericaIt was impressive.
Stayed in November 2023
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