97 Hall Street, Concord, NH 03301, United States of America
#8 of 10 hotels in Concord
Guests' ChoiceBased on 277 hotel reviews
7.7Cleanliness
8.2
Comfort
8.2
Location
8.1
Facilities
8.0
Staff
8.7
Value for money
7.8
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 15, 2024
Howard
United States of AmericaNoise from highway
Location, room was clean and comfortable
Stayed in May 2024
Reviewed: April 21, 2024
Leonard
United States of AmericaStaff was a little cold, but there was no rudeness
Clean very nice room great value. Fresh eggs for breakfast.
Stayed in April 2024
Reviewed: April 16, 2024
Shawnhudson
United States of AmericaThe entire facility smelled of heavy cigarette smoke. The walls and ceilings were extremely thin. Every movement made in adjoining rooms and upper floors could be heard. Conversations in hallways carried into rooms, people running up and down the hallways until late morning hours. Doors closed to adjoining rooms would slam loudly. Beds are extremely firm. I had to go to a different facility to complete my trip.
The front desk staff member was very helpful
Stayed in April 2024
Reviewed: March 21, 2024
Cathrynne
United States of AmericaWifi, AC, and shower were all broken. Room was right off the lobby and was extremely disruptive to hear any person walking through the front door
Stayed in March 2024
Reviewed: March 17, 2024
Anderson
United States of AmericaBathroom was dirty. Tub had hair from someone else on the tub and in the tub woke up to ant all thru the bathroom told someone at the front t desk who only said ok we get sugar ants. It's not sugar ants they where terminated antsI don't feel the staff cared at all. I told someone about the bathroom being g so dirty and all he said was OK ok. Never will stay here again
Hot tub and pool
Stayed in March 2024
Reviewed: March 15, 2024
Kacie
United States of AmericaI would very much like to discuss this experience with someone. The room was dirty, heat didnt work, toilet was dirty, trash in room, tv didnt work
Stayed in February 2024
Reviewed: January 18, 2024
Kelsie
United States of AmericaWould like to see some kind of food service on the premise or nearby
Very very clean and easy to navigate
Stayed in January 2024
Reviewed: December 17, 2023
Eric
United States of AmericaEverything was excellent
Stayed in November 2023
Reviewed: December 4, 2023
Howard
United States of AmericaThe room above us (we were in 204) had elephants in it. Very heavy footed people (at least 2) and just kept walking back and forth through the night and morning until checkout. I yelled at them from my room a couple times and when I did they would stop the noise. Worst night I ever had there. I did not want to change rooms, so I did not complain. If you know or can find out who was in that room (Im assuming room 304), I suggest if they stay with you again, put them as far away from people as possible. I guarantee you will get complaints.
Staff, room, and facilities were all good. Happy with them. The breakfast was good also.
Stayed in November 2023
Reviewed: November 9, 2023
Linda
United States of AmericaGuests having sexual intercourse in the hallway outside my room
Location
Stayed in November 2023
Reviewed: November 6, 2023
Cherity
United States of AmericaLeon was very,very rude to my girls,my mother,and myself. He was not nice,or pleasant..he yelled at my daughter because she asked for a hot chocolate package….Why in the world does he even work with people. Doesn’t seem to like anyone,and disrespectful…He ruined the entire atmosphere of a family vacation at time. Oh, and do not ask him for anything,it like pulling teeth. He’s actually offended!
I like that it was clean,and all the ladies that work at the front desk. Very nice room,linens very clean,and friendly staff (ladies) I’m very thankful!
Stayed in November 2023
Reviewed: October 24, 2023
Jennifer
United States of AmericaThe continental breakfast was really disappointing. Breakfast sausage tasted absolutely gross. Egg whites over hard with a yellow dot in the middle, what are they? Scrambled eggs looked fake too. Cereal choices were sugary. Perhaps fewer choices of higher quality (less sugar, real meat/eggs) would be more satisfying.
Comfortable and clean
Stayed in October 2023
Reviewed: October 14, 2023
Elizabeth
United States of AmericaNothing
The breakfast
Stayed in August 2023
Reviewed: October 13, 2023
Johnna
PhilippinesThe hotel is 100% smoke free. But when we entered our room, we're surprised that it smelled cigarette.
Continental breakfast was good! Plus a 24/7 access to coffee and water!! Location was alright- accessible to major highways!
Stayed in October 2023
Reviewed: October 6, 2023
William
United States of AmericaEverything was fine.
The helpful staff
Stayed in October 2023
Reviewed: August 28, 2023
Monica
United States of AmericaWifi service not so good.
Stayed in August 2023
Reviewed: August 26, 2023
Anne
United States of AmericaThe bathroom door sticks, couch needs deep cleaning, rugs need washing, paint needs redoing. Room was just passable. Rate was high for condition of room.
The breakfast was good, hot, variety. The pool was refreshing. Staff was pleasant.
Stayed in July 2023
Reviewed: August 17, 2023
Hannah
United States of Americaeverything was extremely dirty and gross
nothing
Stayed in August 2023
Reviewed: August 6, 2023
Chris
United States of AmericaBetter than expected! The hotel was very clean and comfortable, family friendly and convenient. The staff always smiling and so friendly. I highly recommend this best western location
Stayed in August 2023
Reviewed: July 17, 2023
Edie
United States of AmericaN A
comfy,clean,plentyof space in the bathroom,great pool& hot tub,breakfast very good,good variety
Stayed in July 2023
Reviewed: July 14, 2023
Beth
United States of AmericaVery good Breakfast
Stayed in July 2023
Reviewed: July 14, 2023
Sarah
United States of AmericaEverything was clean, and the staff were very friendly and helpful.
Stayed in July 2023
Reviewed: July 3, 2023
Tony
United States of AmericaNothing to say
Very good and happy
Stayed in July 2023
Reviewed: July 1, 2023
Moreis
United States of AmericaBreakfast was very good
Stayed in June 2023
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