The room smelled stale. But it didn't smell like mildew. Maybe that room just hadn't been used in a while. Also, found a dead roach in the bathroom.

Super helpful staff.

Stayed in May 2024

Small room bathroom

Close to interstate, front desk friendly

Stayed in April 2024

We were hoping that the pool would be available.

Breakfast was good, nice options.

Stayed in April 2024

I think the heater in the room 203 needs to be checked for carbon monoxide. I could hardly wake up and was extremely dizzy and confused.

The location was perfect. Room was pretty clean but could tell needed upgrades.

Stayed in March 2024

Need a little updating

Location and price

Stayed in March 2024

The bathroom layout was awful. You had to close the door to even sit on the toilet, and the toilet seat was really loose.

Very convenient location. Comfortable bed. Clean. Decent breakfast.

Stayed in February 2024

Nothing

Staff was very friendly. Room was clean

Stayed in February 2024

There wasn’t anything about our stay that really bothered me.

This Best Weatern hotel’s location right off of I-40 is ideal for travelers like us who were just passing through. Our king bed room overall was clean and comfortable; the finishes in the room weren’t the most modern and updated, but everything was in good repair/condition. Because the hotel was so close to the highway, there was some road noise, but not so much that it was a bother; overall the room was quiet once inside. Unlike some other reviews here, the access to the rooms from the outside didn’t bother me, as it was convenient to be able to park so close to our room for easy access. The staff at the front desk was helpful and friendly. I can’t speak for the free breakfast, as we left too early to partake of it, but the coffee was good. This hotel was perfect for a one-night stay as we felt welcomed and comfortable during our time there. I would stay at this Best Western again if we ever found ourselves passing through Conway, AR.

Stayed in February 2024

An elevator would have made my stay in the second floor room easier.

The room was super clean and comfortable! Ivan, the front desk staff, was amazing. He was friendly, efficient, and went above and beyond to help me get my belongings up to my room. I was really hoping for a first floor room as I have trouble physically navigating stairs — but Ivan carried everything up from my car to the room. And back down again on my check out day. The motel in general was pretty much as expected, and gave good value for the price.

Stayed in October 2023

The location was easy off and on to I-40. I thought that the room might be noisy with traffic noise, but it was quiet and comfortable. If you're uncomfortable with doors opening to the parking lot, this would not be a place to stay.

Stayed in September 2023

Can use some updating and a smoking area for those who smoke. Had butts tossed under vehicle and the smell , well... Breakfast was fair , saùsage and egg discs . Eggs stuck to the pan, but there were other options like cereal and yogurt. Next to a golden corral, i would not recommend it.

Room was comfortable and clean. It was good for the price.

Stayed in August 2023

Pool hours need to go later

Location, price, breakfast

Stayed in July 2023

Easily located, reasonable eating options nearby,

Stayed in August 2023

Nice room

Wish it had more options

Stayed in August 2023

Some of the guests were obviously residents and lived there. They were a bit noisy one evening. Otherwise, have no complaints except pool hours should extend to 10 pm. Missed 9 pm twice and was disappointed.

Pool, free breakfast & beverages, cleaned room daily and gave us fresh towels.

Stayed in July 2023

Since it is conveniently located near the highway, there is some traffic noise to consider. With the AC running and masking the sounds, it wasn't much of an issue.

Convenient location, right next door to Golden Corral restaurant.

Stayed in July 2023

Room carpet was very dirty; bed uncomfortable; shower difficult to figure out; no elevator--physically we are capable to climb stairs, but we had a lot to bring in.

Breakfast was fine--very much appreciated the fruit, yogurt; glad that it wasn't only carbs (though they are delicious!). Since there is no elevator, the young man who registered us stepped right up and took our heavy things upstairs for us.

Stayed in July 2023

Light switches didn't work, ice machine not functioning and TV audio was poor. The ceiling in the room was cracked with water stains. Combine this with an older motel style and I began to worry. But, the pluses started to inch ahead of the negatives and my final evaluation was "a good, not special place to stay."

This is a remodeled old motel with direct outside access to the rooms. Though not fancy, the room ended up being very clean with a good bed and adequate amenities. The air conditioner was quiet and functioned perfectly. Checking in was uneventful and parking was easy. Breakfast was your standard southern motel fare, eggs, sausage, biscuits and gravy, cereal and flavored yogurt.

Stayed in November 2022

I don’t prefer outside entries into hotels and it’s sandwiched between the Golden Corral and Waffle House. My room smelled ok when I entered, but soon after reeked of smoke. It just didn’t seem clean. I removed bedspread, etc. Maybe because I travel with my dog. Seems “pet” rooms are the worst even with $30 per night fees.

The amazing staff at the Best Western Conway make this property better than it actually is! Bravo to eve front desk especially!

Stayed in November 2022

Our bed was a little harder than I prefer and our air conditioner didn't blow very hard and definitely not as cold as we wanted it. But it was very hot outside when we stayed. The second night we had to use our fan to stay cool enough.

Our room was very clean and breakfast was delicious. Very good choices. The sausage and eggs were good. Just one suggestion, add salsa packets to condiments please.

Stayed in June 2022

The room was clean and comfortable however after a few minutes you could smell cigarette smoke. There was a clean ashtray on the table. Ask for a non-smoking room.

Stayed in June 2022

I didn’t realize there was no elevator, but that’s on me.

The place was clean and quiet.

Stayed in June 2022

I didn't look at the property very closely to see that the entrance was to the parking lot. I wish that was listed instead of us trying to figure it out. I like to stay where you go inside to get to your room, not park in front of your room. That is not the property's fault, but maybe list it? I remember the bed being very uncomfortable.

The desk clerk was very nice. The hotel was easy to get to. I think I chose it for the price and was expecting Best Western to have inside entrances to the room, but that is my fault for not looking more closely. It turned out fine, although the bed was very hard and uncomfortable.

Stayed in March 2022

Fridge and microwave was in the bathroom.

The room was clean. Location was close to everything.

Stayed in May 2022