Reviews of Best Western Dulles Airport Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
45440 Holiday Drive, Sterling, VA 20166, United States of America
#11 of 18 hotels in Sterling
Guests' ChoiceReview Score
Based on 851 hotel reviews
7.6Score breakdown
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Cleanliness
8.1
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Comfort
8.0
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Location
8.4
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Facilities
7.8
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Staff
8.5
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Value for money
7.9
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Free Wifi
7.8
Verified guest reviews from real Bookers
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Reviewed: May 25, 2024
Mohammed
Saudi Arabia4 Reviews8.0“It was good place and the team working there friendly”- • Business trip
- • Solo traveler
- • Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Non
I like location and the people working there was friendly and nice
Stayed in April 2024
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Reviewed: May 24, 2024
Keith
United Kingdom27 Reviews2 helpful votes9.0“Great value”- • Business trip
- • Solo traveler
- • King Room - Ground Floor
- • Stayed 2 nights
- • Submitted from a mobile device
Quite a dated building
Great shower and bed
Stayed in May 2024
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Reviewed: May 23, 2024
Alexandre
Canada16 Reviews3 helpful votes8.0“Did the trick. A few tweaks and it would have been ideal.”- • Business trip
- • Solo traveler
- • Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
The coffee in the room was truly not enjoyable to drink and the fact that they had limited spots on the shuttle at peak hours (6 am) meant that I had to wake up even earlier to get to the airport. If I had known that I needed to reserve the shuttle spot, I would have called earlier in the day to book for the time I wanted. Alternatively, if they know its a peak hour, they should have more than one shuttle to go at that time.
Its the perfect staging location for catching an early morning flight out of DC. The brown bag breakfast was a nice touch - especially since my shuttle was before their breakfast station opened. There were also couple restaurants within walking distance, which isn't always a given for an airport hotel.
Stayed in May 2024
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Reviewed: May 20, 2024
Paul
United Kingdom25 Reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Convenient for the airport, comfortable room
Stayed in May 2024
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Reviewed: May 19, 2024
Jane
United States of America54 Reviews4 helpful votes8.0“Short stay on the way home”- • Leisure trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
This property is starting to show its age on the outside.
This hotel was good for my budget for a one-night stay. The breakfast area was crowded so I gave up.
Stayed in May 2024
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Reviewed: May 17, 2024
The
United Kingdom46 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Room with Two Double Beds - Non-Smoking
- • Stayed 3 nights
Not exceptional, but everything you need. Decent hotel.
Stayed in May 2024
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Reviewed: May 16, 2024
Dyanarha
United States of America1 review7.0Good- • Leisure trip
- • Couple
- • Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Smells bleach upon entering the room and the bath tub is not thoroughly clean but the good thing is the staff are really nice and helpful and it’s very convenient going to the airport because of their airport transfer service.
Stayed in May 2024
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Reviewed: May 11, 2024
Yvonne
Germany4 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Shuttle bus after midnight long waiting time
Stayed in May 2024
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Reviewed: May 10, 2024
Mary
United States of America1 review8.0Very Good- • Leisure trip
- • Solo traveler
- • Room with Two Double Beds - Ground Floor
- • Stayed 1 night
- • Submitted from a mobile device
Coffee maker broken
Location, comfort
Stayed in May 2024
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Reviewed: May 9, 2024
Price
United States of America1 review7.0Good- • Leisure trip
- • Family with young children
- • Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
breakfast was fine
Stayed in May 2024
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Reviewed: May 2, 2024
Kevin
United States of America26 Reviews1 helpful vote7.0“The only thing bad was trying to communicate !!”- • Leisure trip
- • Couple
- • Room with Two Double Beds - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
NO ONE SPOKE ENGLISH. I GOT VERY FRUSTRATED 😣 TRYING TO JUST TELL THE REGISTRATION CLERK ABOUT THINGS THAT WERE WRONG IN OUR ROOM. THE MAINTENANCE MAN CAME TO FIX OR THERMOSTAT AND HE DIDNT SPEAK A SINGLE WORD OF ENGLISH.
Very Clean. Great Breakfast.
Stayed in May 2024
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Reviewed: April 30, 2024
Nancy
United States of America1 review9.0“Very convenient to Dulles Airport. There is a good restaurant within walking distance.”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
We had a second floor room and there was no elevator. I would ask for a first floor room next time. Also we were located at the back of the property next to the highway. You could head road noise.
Stayed in April 2024
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Reviewed: April 30, 2024
Markey
United States of America2 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Room with Two Double Beds - Ground Floor
- • Stayed 1 night
- • Submitted from a mobile device
The breakfast was great. It was very convenient to Dulles. The staff were very nice.
Stayed in April 2024
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Reviewed: April 25, 2024
Iouri
Switzerland1 review9.0“Excellent”- • Leisure trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 1 night
All was good
All was good, the hotel met my expectations. The shuttle service is excellent as well the staff
Stayed in April 2024
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Reviewed: April 19, 2024
Maria
United States of America18 Reviews2 helpful votes8.0“Just had a lay over in between flights. Excellent for that!”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Clean.
Stayed in April 2024
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Reviewed: April 14, 2024
Anton
United States of America5 Reviews7.0“Not my best choice...”- • Leisure trip
- • Family with young children
- • King Room - Ground Floor
- • Stayed 1 night
- • Submitted from a mobile device
Very expensive for what they offer ...
Good location
Stayed in April 2024
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Reviewed: April 13, 2024
Marlene
South Africa51 Reviews1 helpful vote7.0“Great budget stay close to the airport”- • Business trip
- • Couple
- • Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Very conveniently close to the airport. Good, clean, value for money. Good breakfast.
Stayed in April 2024
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Reviewed: April 10, 2024
Calixte
United States of America1 review8.0Very Good- • Leisure trip
- • Solo traveler
- • Room with Two Double Beds - Ground Floor
- • Stayed 1 night
- • Submitted from a mobile device
It was peaceful. Good for the price
Stayed in April 2024
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Reviewed: April 9, 2024
Tana
United States of America5 Reviews8.0“No serious problems. Would stay here again.”- • Leisure trip
- • Couple
- • Room with Two Double Beds - Ground Floor
- • Stayed 3 nights
- • Submitted from a mobile device
Had problems with the heat and air. Not easy to adjust. Staff did help.
Close to airport. Beds very comfy. Plenty of towels.
Stayed in April 2024
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Reviewed: April 7, 2024
Brad
United States of America19 Reviews1 helpful vote9.0“This is my second time staying there for an early morning flight out of Dulles; it's a good deal.”- • Leisure trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 1 night
NA
Breakfast was good, timely for an early departure, and provided a few carry-on snacks (energy bar and apple) which made the trip much better. The proximity to Dulles is good, and the price is fair.
Stayed in March 2024
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Reviewed: April 7, 2024
Pauline
United Kingdom19 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Stairs to unit
Comfortable beds. Good hot breakfast.
Stayed in April 2024
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Reviewed: April 3, 2024
Abdulaziz
United States of America1 review9.0“Overall good experience and recommend to my family and friends.”- • Leisure trip
- • Family with young children
- • Room with Two Double Beds - Ground Floor
- • Stayed 1 night
- • Submitted from a mobile device
Overall I am satisfied, hopefully I will prefer this option in future.
I would say the staff is awesome and very helpful, and the location is close to airport and good thing is they provide shuttle service to airport staff very half an hour.
Stayed in April 2024
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Reviewed: March 26, 2024
Franco
United Kingdom1 review7.0“Our stay served a purpose for a fair price”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
Prior to arrival I was told that the airport shuttle bus wasn't available until 4am and we arrived at 1.30 am - this is incorrect. A member of staff yesterday informed us that their was a complimentary bus into the mall at Sterling - this too was incorrect. Being misinformed in this manner is VERY impactive!! The staff were ok - but didn't come close to being cheerful And when we were picked up from the airport, the shuttle bus driver told us, that we had too many case...WHAT a stupid thing to say and at 3am after a long international flight you do not want to be spoken to in such a manner!! The driver who took us back today, was VERY rude to us when he came into the hotel and then was rude about us in Spanish - thinking we didn't understand as we are British but I did understand. I was shocked that there appeared to be no re-cycling on the premises. Also, the amount of plastic etc used at breakfast was incredible
LOVELY hot water, no matter what the time. GOOD facilities eg micro, fridge, coffee machine, drinks available from reception BUT....I drink tea and there was no milk available, I had to wait until breakfast to then take some milk back to the room - a small thing but frustrating as it's obvious the kitchen has milk. Breakfast was GREAT ie choice and quality Bed was really comfy. When I asked for a blanket it was delivered to the room very quickly. TV great too & available channels
Stayed in March 2024
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Reviewed: March 12, 2024
Elsa
United States of America85 Reviews8 helpful votes9.0“Good stay”- • Leisure trip
- • Solo traveler
- • Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Exterior access to all rooms.
Clean, convenient, airport shuttle.
Stayed in March 2024
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