161 Bluebell Drive Southwest, New Philadelphia, OH 44663-9660, United States of America
#3 of 5 hotels in New Philadelphia
Guests' ChoiceBased on 150 hotel reviews
7.5Cleanliness
7.9
Comfort
8.0
Location
8.3
Facilities
7.5
Staff
8.7
Value for money
7.7
Free Wifi
7.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 29, 2024
Andrea
United States of AmericaNo conditioner, no lotion, no regular soap, just face soap. Only 2 big towels.
Stayed in April 2024
Reviewed: November 3, 2023
Stefanie
United States of AmericaBathroom could use some renovating.
I liked that the rooms have microwave and fridge
Stayed in October 2023
Reviewed: October 27, 2023
Dianna
United States of AmericaWe didn’t get the 2 rooms next door to the other like I ask for and was told that they would be together
Stayed in October 2023
Reviewed: October 10, 2023
Denise
United States of AmericaConvenience
Stayed in October 2023
Reviewed: October 2, 2023
Dottie
United States of AmericaJust the uncooked eggs
Breakfast, eggs wasn't done. Everything else was fine
Stayed in October 2023
Reviewed: September 17, 2023
Bates
United States of AmericaNo bacon even when listed on the menu.
Variety was good. Coffee was good.
Stayed in September 2023
Reviewed: August 14, 2023
Crystal
United States of AmericaHad to call the front desk to have a mess cleaned up that was left in the adjoining rooms. And the lady doing breakfast had to be told by several different people about things needing stocked including myself. And she acted like we was bothering her to do her job. Breakfast needed to have more options.
The front staff was very helpful 🙂. Came up within minutes to clean up the mess that was left in the adjoining rooms.
Stayed in August 2023
Reviewed: August 8, 2023
Debbie
United States of AmericaBeds were not very comfy. The door didn’t lock properly. The door for the bathroom hits the door coming in. The closet is too close to the bathroom door, so it’s very hard to get in and out for handicap people on scooters. Bathroom exhaust doesn’t work in the room was very damp. Bathroom floor was dirty after I showered my feet were brown black 
It was close to family. Breakfast was good and staff was nice.
Stayed in August 2023
Reviewed: July 17, 2023
Monica
United States of AmericaStayed for a wedding and the front desk was not informed that our transaction wasn't stopping at this hotel,so we had to walk to the next location or drive our own cars.
The breakfast was good and the beds were comfortable.
Stayed in June 2023
Reviewed: July 17, 2023
Darren
United States of AmericaThe fact the pool was broke our entire stay, would have been nice to know in advance , because my son was looking forward to swimming in the pool
the breakfast was good, friendly staff
Stayed in July 2023
Reviewed: July 3, 2023
Debby
United States of AmericaThe pillows were not comfortable. Pool closed. A little mold in bathroom.
They let us check in 45 minutes early so we could freshen up for the wedding we were going to. Lobby was and breakfast room are nice.
Stayed in July 2023
Reviewed: June 12, 2023
Connie
United States of AmericaVery good!
Stayed in June 2023
Reviewed: June 10, 2023
John
United States of AmericaThe breakfast was very good. Had a variety of things to eat.
Stayed in June 2023
Reviewed: May 28, 2023
Neal
United States of AmericaIt's a little hard to see. Need better signage along the road.
Good value.
Stayed in May 2023
Reviewed: May 26, 2023
Brenda
United States of Americarates
Stayed in April 2023
Reviewed: May 10, 2023
Amber
United KingdomWell I like that it's pet friendly I also don't like that it's pet friendly because we had a dog barking wake us up at 6:00 in the morning.
The bed was one of the most comfortable hotel beds I've had.
Stayed in May 2023
Reviewed: April 13, 2023
Kelly
United States of AmericaEmployee who checked us in was very unfriendly(Karen) Bed needs replaced, it was incredibly hard. Hotel looks to need some updating in bathroom(paint peeling from door & door frame)
Location & breakfast were good. Most of the staff are friendly.
Stayed in April 2023
Reviewed: March 29, 2023
Katrina
United States of AmericaRoom was very small, bathroom good use some updates
Breakfast bar was excellent, good variety, good food
Stayed in March 2023
Reviewed: March 23, 2023
Luellen
United States of AmericaLocation was good but waffle iron didn't bake very well.
Stayed in March 2023
Reviewed: March 21, 2023
Christopher
United States of AmericaThe staff at the front desk when checking out. Very unpleasant and kinda rude.
Everything was good as far as the hotel and room but when I was checking out the day before the older lady that was at the front desk was not very pleasant and was kinda rude. So I have to say I more then likely won't be booking their again.
Stayed in March 2023
Reviewed: March 13, 2023
Donald
United States of AmericaNothing comes to mind. We only stayed one night. The bathroom was small but acceptable. The ice machine on our floor was broken but accessible on the first floor.
Conveniently located to a multitude of restaurants. Close to Walmart and other shopping. The breakfast was very good and met need. The rrom was clean and it was quiet during the night. More than enough parking for all staying at the hotel.
Stayed in March 2023
Reviewed: October 3, 2022
Ronald
GermanySimple room , under the Best Western standart what could be expected. OK for a overnight stay without any higher expectations for a room/stay. the following nights I stayed in another Best Western (Plus).This was a good stay.
Stayed in October 2022
Reviewed: October 2, 2022
Don
United States of Americabathroom needs upgrade.
location , convenient to our travel
Stayed in October 2022
Reviewed: October 1, 2022
Tanya
United States of AmericaThe elevator had a weird smell....but it worked so that didn't really matter
Everything was clean, continental breakfast was great, & has an indoor heated pool. This hotel was literally half the price of the one right beside it & the only difference I could see was the bathroom was smaller. Very satisfied
Stayed in September 2022
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