Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Virginia hotel reviews
  4. Richmond hotel reviews
  5. Reviews of Best Western PLUS Executive Hotel Richmond

Reviews of Best Western PLUS Executive Hotel Richmond This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

7007 West Broad Street, Richmond, VA 23294-3717, United States of America

#44 of 73 hotels in Richmond

Guests' Choice

Review Score

Based on 1007 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    8.2

  • Facilities

    7.6

  • Staff

    8.5

  • Value for money

    7.7

  • Free Wifi

    8.3

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: June 6, 2024

    7.0
    Would stay again.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    The price seemed a bit high for what it was but at the same time everything in the area was expensive that weekend

    The price was great given the price of surrounding hotels at the time. Staff was super friendly. The room was suitable for our needs.

    Stayed in May 2024

  • Reviewed: June 5, 2024

    8.0
    Good choice for a short stay. Good value too though breakfast could have been better.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Plastic cutlery and paper plates used. Constant music and TV in use - not just this hotel but many in the US.

    Food OK with usual US fare.

    Stayed in May 2024

  • Reviewed: June 3, 2024

    8.0
    Comfortable, convenient hotel with essy access to all of Richmond - we would stay again.
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Our fitst night was uncomfortable because the air conditioning was too high and we could not turn it down. We spoke to staff in AM abd they fixed.

    Convenient location, helpful staff, nice breakfast

    Stayed in June 2024

  • Reviewed: June 3, 2024

    8.0
    Enjoyable and quiet
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Sticky bathroom floors and strong smell of cleaners, like bleach

    Clean and nice people

    Stayed in June 2024

  • Reviewed: June 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The AC unit when kicking off was VERY LOUD! The bathroom was extremely small.

    Farid and other staff were very friendly and helpful. Location was great for us to visit.

    Stayed in June 2024

  • Reviewed: May 28, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast

    View

    Stayed in May 2024

  • Reviewed: May 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Beds/pillows comfortable.

    Stayed in May 2024

  • Reviewed: May 24, 2024

    6.0
    It's not a bad place to stay at besides the unpleasant smell.
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room had a very unpleasant smell that lingered. We had to buy air freshners because it nauseated us. The breakfast was OK, but it tasted a little off, including the drinks.

    We liked the hotel, it seemed clean. The staff was assuring that the breakfast was sticked until it was time to stop breakfast time.

    Stayed in March 2024

  • Reviewed: May 23, 2024

    8.0
    Very Good
    • Business trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Cleaners did come to the room too early, it was not so comfortable.

    Nice place.

    Stayed in May 2024

  • Reviewed: May 23, 2024

    7.0
    Nice hotel
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Toilet leaked along the floor

    Good breakfast

    Stayed in May 2024

  • Reviewed: May 22, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms are tired. They need quality repairs. Flooring was torn; joinery was poorly patched. It presented as haphazard.

    Stayed in May 2024

  • Reviewed: May 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Easy to access, restaurant nearby.

    Stayed in May 2024

  • Reviewed: May 19, 2024

    7.0
    Chill I suppose
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not a smart tv

    Felt safe. No strange activity when I visited

    Stayed in March 2024

  • Reviewed: May 17, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    My bathroom was not completely clean. There hair in bathroom shower area

    The room was a good size and good location

    Stayed in May 2024

  • Reviewed: May 12, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The floors were dirty. They looked like they haven’t been cleaned in a long while.

    The bathroom was very clean.

    Stayed in May 2024

  • Reviewed: May 10, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Room was a bit rundown; many sloppy "patches" in the bathroom, i.e., shower curtain rod not secure, sloppy caulking around bathtub/floor seam, poor paint-job of bathroom walls, etc.

    Location. Beds very comfortable.

    Stayed in May 2024

  • Reviewed: May 9, 2024

    8.0
    Good stay overall location was perfect. Some things need improvement
    • Leisure trip
    • Family with young children
    • King Room with Bath Tub - Mobility Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff nice enough although very limited English which was fine but had difficulty trying to get towels. Some words should be mandatory. Pool was not open although when there it was high 80’s. Mattress in our room was way past it’s prime and needs replacement

    Breakfast great, staff good

    Stayed in May 2024

  • Reviewed: May 6, 2024

    6.0
    Overall a good place to stay for a day or two. Any longer is not recommended.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The room we had has a sink with the faucet annoyingly close to the corner. Just washing your hands alone will pour water all over the counter. The bath tub drain was not draining fast enough, causing a huge pool of water to slowly rise up. Hotel staff couldn't get control of teenagers running around and laying horizontal to the hallways. We had to step over one of them to get to the elevator, and by the time we came back after more than an hour, they were still getting herded by staff.

    The rooms were nice and clean. Breakfast was also good.

    Stayed in May 2024

  • Reviewed: May 5, 2024

    8.0
    Barf Bag Breakfast
    • Family with young children
    • King Room with Bath Tub - Mobility Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was bad,bad,bad. The sausage I had to spit out right away and days old. Rubbery and hard. Eggs are powered and very loose. Spend the extra and go out for breakfast

    Coustomer service. Farid was absolutely amazing.

    Stayed in April 2024

  • Reviewed: May 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The original room booked did not match the description on this app. The beds were not queen beds and there was not a private entrance as described. Staff were able to switch us to a larger room but we're not able to accommodate a private entrance as none exist at this location.

    King room was nice and comfortable

    Stayed in April 2024

  • Reviewed: April 26, 2024

    8.0
    It was just for one night on our way home from SC. It was convenient, clean and quiet.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The air conditioner was very loud when it kicked on.

    There were little touches that made it nice. The soap in the shower smelled heavenly and the selections of tea and coffee in the room were great. I liked the artwork in the halls and everyone who worked there said hello. The bed was comfortable and the room was quiet. The breakfast was really good compared to many other hotels I’ve stayed at and it was a squeaky clean room maintained by the host.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    8.0
    Not bad for the price
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Some "built-in" stains on bedding but nothing too concerning.

    Nothing fancy but it was clean and comfortable and breakfast was decent as well. Didn't need much else than that.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    8.0
    It was a decent stay but the location was something I was not overly fond of.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The location was the thing I liked the least as was difficult to see and find from the highway/road.

    The room was clean and comfortable.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    8.0
    Good place to stay.
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Location is close to the highway and room was clean.

    Stayed in April 2024

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: