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  5. Reviews of Best Western Windsor Suites

Reviews of Best Western Windsor Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1122 South Futrall Drive, Fayetteville, AR 72701, United States of America

#20 of 29 hotels in Fayetteville

Guests' Choice

Review Score

Based on 569 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.9

  • Location

    8.6

  • Facilities

    7.7

  • Staff

    8.3

  • Value for money

    7.7

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: May 17, 2024

    8.0
    Comfortable beds, and good breakfast! Staff was great
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Easily accessible from the highway.

    Stayed in April 2024

  • Reviewed: May 13, 2024

    6.0
    Not awful but needs improvement.
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Room smells vaguely soured. Staying three nights without fresh towels any room cleaning.

    Convenient to where I needed to be. Decent breakfast room with hot complimentary breakfast.

    Stayed in May 2024

  • Reviewed: May 11, 2024

    7.0
    Cheap but pleasant place to spend the night!
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    AC in room was either cold of off lol

    Close to everything and the UofA Waffles and coffee not the spot

    Stayed in May 2024

  • Reviewed: April 22, 2024

    8.0
    Location was great. Staff was nice and fixed issues in a timely manner. Breakfast was good!
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Easy to get to! Right down the road to the college activities. Breakfast was good and the staff was nice.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Our first night we had some loud neighbors!

    Breakfast was great! Location was great!

    Stayed in April 2024

  • Reviewed: April 15, 2024

    7.0
    Nice easy place to stay for the night while visiting Fayetteville with a family.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing worth mentioning

    Location was easy to get to, plenty of parking, comfortable rooms decently up to date. The hotel staff went above and beyond to make sure we had what we needed. Huge indoor pool for this type of property.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    Pleasantly surprised- clean, convenient plqce to stay.
    • Leisure trip
    • Solo traveler
    • King Room with Spa Bath - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Great location. Quiet, clean

    Stayed in April 2024

  • Reviewed: April 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room with Spa Bath - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Was next to the pool, and I like to go to bed early Also, on the west side so I was facing the highway and it was a little noisy.

    Great Hot Breakfast Great Location

    Stayed in April 2024

  • Reviewed: April 5, 2024

    8.0
    April trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No elevator to climb to the 2nd floor. Also breakfast wasn't as good this time as normal. When we went to eat about 730 there were several things that were empty. I didn't see a worker to ask about it. Also hot water wasn't very hot. I had it all the way on in the shower and it never reached a hot temp. Same with the bathroom sink

    I do love this motel I tend to stay here every time I come to Fayetteville for my oncology appointments.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    9.0
    Felt like home
    • Business trip
    • Couple
    • King Room with Walk-In Shower - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Close to places

    Stayed in March 2024

  • Reviewed: March 30, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There's no hot water, it's luke warm and never got hot. Cold showers. Staff could be more pleasant when i checked in but wasn't. The day of check out different staff member was more helpful and nice.

    Location

    Stayed in March 2024

  • Reviewed: March 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Suite with Shower - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was uncomfortable

    Clean and staff was very friendly

    Stayed in March 2024

  • Reviewed: March 14, 2024

    9.0
    Enjoyed the stay. We will probably use again next time we are in NWA.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room was nice and breakfast was very good. Room did smell a little musty but not bad.

    Stayed in March 2024

  • Reviewed: February 18, 2024

    7.0
    Nice place
    • Leisure trip
    • Couple
    • King Room with Bath Tub - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was a little hard

    Convenient

    Stayed in January 2024

  • Reviewed: January 2, 2024

    9.0
    Great stay will do it again someday.
    • Leisure trip
    • Solo traveler
    • King Suite with Shower - Non-Smoking
    • Stayed 2 nights

    Lots of freeway noise, curtains did not block out the outside light, Controls for heater/AC unit had no cover to block bright blue lights from shining on the ceiling. Slow sink drain.

    Room was clean and well stocked with necessities. Lots of hot water with great shower head pressure. Nice King size bed. Fluffy pillows, and towels.

    Stayed in January 2024

  • Reviewed: December 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Didn’t know the doors were outside

    Stayed in December 2023

  • Reviewed: November 16, 2023

    6.0
    It wasn't a bad stay in any regard. In a pinch, it works. And the breakfast was really good!!!
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    It's an old motel that has had some updates. However, the rooms show their age, and things like the phone need to be cleaned a little better.

    Breakfast was better than many local hotels. The beds were comfortable and the linens were clean. The shower was better than most local hotels. The HVAC worked well.

    Stayed in November 2023

  • Reviewed: October 11, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room with Spa Bath - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't realize when booking it that the rooms were exterior entry and that it faced the busy interstate so that was all you heard all night. I also didnt look to see if the rooms were pet friendly, but picked up what looked like dog hair on my socks when we first arrived. Also the jetted bath left a lot to be desired.

    The bed was pretty comfortable, the room was pretty nice and spacious. The staff was friendly, and my booking was completed in short notice and fulfilled quickly. Also the breakfast was good and the gentleman cooking was super attentive about welcoming everyone that came in and keeping food full.

    Stayed in October 2023

  • Reviewed: October 9, 2023

    8.0
    Right off the interstate, easy to get onto and off the interstate
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I don’t know how safe the location was.

    The location is superb, right off the interstate. The indoor pool was nice but had to walk outside to get into it. I like that the sink was separate from the toilet and shower. The breakfast had lots of options.

    Stayed in October 2023

  • Reviewed: October 5, 2023

    6.0
    Great rooms. But the front desk associate had an attitude, was mean, and acted as a bully would act.
    • Leisure trip
    • Couple
    • King Room with Spa Bath - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like the attitude of the front desk associate as I was signing in. I had already paid with a card, months earlier. He said that the card was on file, and he wanted another card as well. I asked him why a second card? Then he told me that "I didn't need to speak"! I've never been treated like that from just asking a simple question. He was very unprofessional and obviously not concerned about losing his job. Unless that's how management allows staff to talk to the guests. I mean this guy told me not to talk. Then proceeded to ask for my vehicle info, and I asked if I was allowed to speak now? He told me to just write it down. Anyway I felt bullied by this young man. I always stay at Best Westerns. But I suppose when we come back to Fayetteville to visit our Daughter, we will stay somewhere else from now on. We don't want to give money to an establishment that allows this type of behavior from their employees.

    We liked the location. We liked the room. We liked the beds, TV, and living room.

    Stayed in October 2023

  • Reviewed: September 30, 2023

    8.0
    Overall it was a pleasant place to stay and will stay again
    • Leisure trip
    • Couple
    • King Room with Walk-In Shower - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I think the beds could of been more comfortable and we didn’t have any towels except for wash rags and hand towels.

    The staff was extremely courteous and helpful. The facilities were clean. Also a good breakfast was served.

    Stayed in September 2023

  • Reviewed: August 24, 2023

    8.0
    I thought it was a very cute hotel and was perfect for a quick stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom could have been updated and cleaner. I used the iron in the room and when I took it off it’s handle, there was chewed gum on it.

    The room was comfy and the location was nice. Breakfast was good.

    Stayed in August 2023

  • Reviewed: August 17, 2023

    8.0
    Very nice stay for 3 nights
    • Business trip
    • Solo traveler
    • King Room with Spa Bath - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast food was a little cold but I was in there pretty early. Other choices of breakfast were excellent.

    Location was great. Right off the highway and didn't have to search for it. Good restaurants near it and Walmart.

    Stayed in July 2023

  • Reviewed: August 7, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room with Bath Tub - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    LOW WATER PRESSURE and the motel was almost empty. I can only imagine how someone can take a shower when it's full!

    Convienient

    Stayed in August 2023

Showing 1 - 25

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