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  5. Reviews of Best Western Plus French Quarter Courtyard Hotel

Reviews of Best Western Plus French Quarter Courtyard Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

920 North Rampart Street, French Quarter (Vieux Carré), New Orleans, LA 70116, United States of America

#97 of 169 hotels in New Orleans

Guests' Choice

Review Score

Based on 2443 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    9.0

  • Facilities

    8.0

  • Staff

    8.8

  • Value for money

    7.9

  • Free WiFi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 1, 2024

    9.0
    Pretty hotel in a perfect location, amazing staff.
    • Leisure trip
    • Couple
    • Double Room with Courtyard View
    • Stayed 6 nights

    Old rooms, AC so loud that we couldn't use it at night.

    Perfect location, amazing staff, really pretty courtyard garden.

    Stayed in April 2024

  • Reviewed: May 1, 2024

    9.0
    Great place to stay in the French Quarter.
    • Leisure trip
    • Couple
    • Double Room with Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    A few more days to explore.

    Breakfast buffet was a plus, although the pantry area gets crowded quickly.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    9.0
    Extremely friendly staff
    • Leisure trip
    • Travelers with friends
    • Double Room with Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    No complaints

    Very conveniently located; great breakfast in the morning

    Stayed in April 2024

  • Reviewed: April 29, 2024

    8.0
    Location great staff wonderful
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    For saying it was a superior room the carpet was dirty Bathroom very small

    How friendly the staff were, the bed was very comfortable

    Stayed in April 2024

  • Reviewed: April 29, 2024

    8.0
    Good location, quiet area, close to bars and restaurants. Hotel bar was not open most of the time.
    • Leisure trip
    • Family with young children
    • Double Room with Double Beds - Non-Smoking
    • Stayed 7 nights

    We saw a rat in the patio, walking at the edge of the wall.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    9.0
    Very good. breakfast was delicious and generous. Staff were great.
    • Leisure trip
    • Group
    • Executive Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    It was not really in the heart if the French Quarter with really one one restaurant close to us. We had quite a walk or a short Uber ride to get anywhere. The pool was super cold...could have done with a bit of heat.

    Staff were great, Darlene, Ty and Lucien were all really helpful and friendly. Pool area was lovely.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Double Beds - Non-Smoking
    • Stayed 3 nights

    Breakfast not very good quality. Long queue for the toaster.

    Location

    Stayed in April 2024

  • Reviewed: April 26, 2024

    8.0
    Super hotel, but breakfast was very disappointing
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast. The hot dishes were not at all good ( stayed 3 days). Good to see plenty of fresh fruit, nice selection of breads and cereals and a great waffle maker. You just need to ensure that the cooked offerings are of a better standard, and it would be perfect.

    Location, and lovely staff

    Stayed in April 2024

  • Reviewed: April 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Double Room with Double Beds - Non-Smoking
    • Stayed 3 nights

    Price; we didn't checked in to 1:30am(Thursday) and checked 2(Saturday) paid for 4days/3nights

    Friendly staff

    Stayed in April 2024

  • Reviewed: April 23, 2024

    9.0
    Cruising next day, super nice staff and crappy parking
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Parking

    Ambiance, location

    Stayed in March 2024

  • Reviewed: April 23, 2024

    8.0
    Lovely stay.
    • Leisure trip
    • Couple
    • Double Room with Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Main lobby building is kept very chilly.

    Good breakfast. Quiet location. Helpful and friendly staff.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    7.0
    A well priced hotel in the French Quarter
    • Leisure trip
    • Family with young children
    • Double Room with Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Air conditioning unit was extremely noisy. Would be nice to be able to purchase food onsite.

    Staff were great and helpful. Secure access to hotel. Breakfast each morning was lovely. Room was a decent size and had standard amenities. Pool was quite busy.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    8.0
    Would definitely consider staying there again if we return to that area.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights

    When we arrived in our room, the regrigerator would not work. I called to report and almost immediately the mtnce fellow was there, checked it and reported a new one was needed. He promptly put in a brand new frig and it was great. The chest of drawers needs to be replaced. The drawers on it would not stay closed, always open. He tried to shim it but they didn't stay. That was frustrating.

    The staff was excellent and very helpful. Breakfast was very good and varied, which was nice. Not too important when only spending 1-2 nights. However, with several days, a variety of the breakfast options was very appreciated. The courtyard was lovely and we enjoyed having breakfast there.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    9.0
    Well located comfortable stay
    • Leisure trip
    • Group
    • Double Room with Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Comfortable rooms, very friendly and helpful staff, pool was nice. Breakfast could be a bit better but possible it was affected by busyness

    Stayed in April 2024

  • Reviewed: April 17, 2024

    9.0
    Would book again
    • Leisure trip
    • Couple
    • Double Room with Courtyard View
    • Stayed 2 nights
    • Submitted from a mobile device

    We had to check out early due to our flight being changed. We requested this before arriving at hotel but didn’t get a response. We checked it would be ok when we arrived and were told it was not a problem and we only be charged for the nights we were there, we checked again the next day and on checking out. Unfortunately we were then charged for the night we were not able to stay. This was rectified by involving Booking.com but did spoil our impression of the otherwise brilliant hotel.

    Lovely hotel, we had a room overlooking the courtyard, which I would recommend. Breakfast was varied and kept topped up, staff were extremely vigilant and very friendly and helpful. Well appointed room and very clean and comfortable.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    9.0
    Great location
    • Leisure trip
    • Family with young children
    • Double Room with Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The room could be more brighter with better lighting.

    Close to French Quarter but far enough to avoid the crowds.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staff at desk were very helpful.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Double Room with Double Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Better lighting in the room. Okay not to have housekeeping every day, but coffee makings? Definitely. Would have been nice to have a Netflix connection available, and more snacks available.

    Breakfast was fine, loved the coffee bar. Pool was lovely as was the fountain area. LOVED the way to call for a cab!

    Stayed in April 2024

  • Reviewed: April 15, 2024

    9.0
    In the center of New Orleans.
    • Leisure trip
    • Couple
    • Double Room with Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Heavy rain leaked a bit to the room - below the door.

    A lovely hotel in the French quarter. Easy walking access to Bourbon Street, Café du Mond and Mississippi river bank. The hotel is structured with an inner yard (very green) and a swimming pool. Good breakfast. Good value for the price.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    8.0
    Lovely traditional feel of a small French Quarter style hotel.
    • Leisure trip
    • Group
    • Double Room with Double Beds - Non-Smoking
    • Stayed 3 nights

    All was great except there is only one small slow elevator, and only one luggage trolley to get your luggage to your room. You need just a little patience and that relaxed southern attitude toward life ...

    EXCELLENT location on a quieter edge the French Quarter, and very easy to find. EXCELLENT hot breakfast buffet. Their parking is less expensive than other hotels, and is in their gated lot. Kind desk staff let us park in front of the hotel when we arrived late at night. Lovely courtyard with palms and a small swimming pool. So easy to walk anywhere in the Quarter, which is where we based our stay during the French Quarter Festival.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Close to everything

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Excellent location, comfortable, great staff.
    • Leisure trip
    • Couple
    • Double Room with Double Beds - Non-Smoking
    • Stayed 2 nights

    Nothing. It was all good.

    Pleasant and comfortable hotel on north Rampart street, across the road from Congo Square and within a short walking distance of the historic cemeteries and the French Quarter is just behind it. We had a pool view room, the room was spacious and clean and had everything we needed. Beds are high and really comfortable. The front desk staff were incredibly helpful and kind. Good breakfast, nice bar and the pool area was lovely and clean.

    Stayed in March 2024

  • Reviewed: April 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location. Close to Bourbon Street

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Simple and Quiet
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Parking is tight. [Which I did read from other reviews, and it's on first come first serve] My room could have been cleaned a little better. [There was hair in the shower, dust next to bed table/headboard] My room did not have windows with a pretty view, they opened up to the hallway.

    Staff was welcoming and nice. The location was in a good spot. On the main road, in walking distance from Burbon st. But quiet enough so you can relax. Seemed to be best for families, older couples, and people who wanted quiet. Perfect area to walk around The court yard was lovely and had enough seating to eat out there. Pool was clean with lots of towels available (we did not swim, it was too cold for me) Breakfast had many varieties and they switch up the main menu every day. One day we had breakfast jambalaya then we had bacon and French toast, another day was biscuits and gravy. They also have a cappuccino machine with different hot beverages to choose from.

    Stayed in April 2024

Showing 1 - 25

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