920 North Rampart Street, French Quarter (Vieux Carré), New Orleans, LA 70116, United States of America
#97 of 169 hotels in New Orleans
Guests' ChoiceBased on 2443 hotel reviews
8.0Cleanliness
8.1
Comfort
8.1
Location
9.0
Facilities
8.0
Staff
8.8
Value for money
7.9
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 1, 2024
Evilsocket
ItalyOld rooms, AC so loud that we couldn't use it at night.
Perfect location, amazing staff, really pretty courtyard garden.
Stayed in April 2024
Reviewed: May 1, 2024
Donald
United States of AmericaA few more days to explore.
Breakfast buffet was a plus, although the pantry area gets crowded quickly.
Stayed in April 2024
Reviewed: April 30, 2024
Juliet
United States of AmericaNo complaints
Very conveniently located; great breakfast in the morning
Stayed in April 2024
Reviewed: April 29, 2024
Debbie
United KingdomFor saying it was a superior room the carpet was dirty Bathroom very small
How friendly the staff were, the bed was very comfortable
Stayed in April 2024
Reviewed: April 29, 2024
Jorge
United States of AmericaWe saw a rat in the patio, walking at the edge of the wall.
Stayed in April 2024
Reviewed: April 28, 2024
Nancy
CanadaIt was not really in the heart if the French Quarter with really one one restaurant close to us. We had quite a walk or a short Uber ride to get anywhere. The pool was super cold...could have done with a bit of heat.
Staff were great, Darlene, Ty and Lucien were all really helpful and friendly. Pool area was lovely.
Stayed in April 2024
Reviewed: April 28, 2024
Stephen
United KingdomBreakfast not very good quality. Long queue for the toaster.
Location
Stayed in April 2024
Reviewed: April 26, 2024
Dale
United KingdomBreakfast. The hot dishes were not at all good ( stayed 3 days). Good to see plenty of fresh fruit, nice selection of breads and cereals and a great waffle maker. You just need to ensure that the cooked offerings are of a better standard, and it would be perfect.
Location, and lovely staff
Stayed in April 2024
Reviewed: April 25, 2024
Nancy
United States of AmericaPrice; we didn't checked in to 1:30am(Thursday) and checked 2(Saturday) paid for 4days/3nights
Friendly staff
Stayed in April 2024
Reviewed: April 23, 2024
Shane
United States of AmericaParking
Ambiance, location
Stayed in March 2024
Reviewed: April 23, 2024
Renee
United States of AmericaMain lobby building is kept very chilly.
Good breakfast. Quiet location. Helpful and friendly staff.
Stayed in April 2024
Reviewed: April 21, 2024
Nicole
AustraliaAir conditioning unit was extremely noisy. Would be nice to be able to purchase food onsite.
Staff were great and helpful. Secure access to hotel. Breakfast each morning was lovely. Room was a decent size and had standard amenities. Pool was quite busy.
Stayed in April 2024
Reviewed: April 19, 2024
Ms
United States of AmericaWhen we arrived in our room, the regrigerator would not work. I called to report and almost immediately the mtnce fellow was there, checked it and reported a new one was needed. He promptly put in a brand new frig and it was great. The chest of drawers needs to be replaced. The drawers on it would not stay closed, always open. He tried to shim it but they didn't stay. That was frustrating.
The staff was excellent and very helpful. Breakfast was very good and varied, which was nice. Not too important when only spending 1-2 nights. However, with several days, a variety of the breakfast options was very appreciated. The courtyard was lovely and we enjoyed having breakfast there.
Stayed in April 2024
Reviewed: April 18, 2024
Christopher
United KingdomComfortable rooms, very friendly and helpful staff, pool was nice. Breakfast could be a bit better but possible it was affected by busyness
Stayed in April 2024
Reviewed: April 17, 2024
Alexandra
United KingdomWe had to check out early due to our flight being changed. We requested this before arriving at hotel but didn’t get a response. We checked it would be ok when we arrived and were told it was not a problem and we only be charged for the nights we were there, we checked again the next day and on checking out. Unfortunately we were then charged for the night we were not able to stay. This was rectified by involving Booking.com but did spoil our impression of the otherwise brilliant hotel.
Lovely hotel, we had a room overlooking the courtyard, which I would recommend. Breakfast was varied and kept topped up, staff were extremely vigilant and very friendly and helpful. Well appointed room and very clean and comfortable.
Stayed in April 2024
Reviewed: April 17, 2024
Lisa
United States of AmericaThe room could be more brighter with better lighting.
Close to French Quarter but far enough to avoid the crowds.
Stayed in April 2024
Reviewed: April 16, 2024
Rochelle
United States of AmericaStaff at desk were very helpful.
Stayed in April 2024
Reviewed: April 16, 2024
Nina
United States of AmericaBetter lighting in the room. Okay not to have housekeeping every day, but coffee makings? Definitely. Would have been nice to have a Netflix connection available, and more snacks available.
Breakfast was fine, loved the coffee bar. Pool was lovely as was the fountain area. LOVED the way to call for a cab!
Stayed in April 2024
Reviewed: April 15, 2024
Roman
Czech RepublicHeavy rain leaked a bit to the room - below the door.
A lovely hotel in the French quarter. Easy walking access to Bourbon Street, Café du Mond and Mississippi river bank. The hotel is structured with an inner yard (very green) and a swimming pool. Good breakfast. Good value for the price.
Stayed in April 2024
Reviewed: April 13, 2024
Jan
United States of AmericaAll was great except there is only one small slow elevator, and only one luggage trolley to get your luggage to your room. You need just a little patience and that relaxed southern attitude toward life ...
EXCELLENT location on a quieter edge the French Quarter, and very easy to find. EXCELLENT hot breakfast buffet. Their parking is less expensive than other hotels, and is in their gated lot. Kind desk staff let us park in front of the hotel when we arrived late at night. Lovely courtyard with palms and a small swimming pool. So easy to walk anywhere in the Quarter, which is where we based our stay during the French Quarter Festival.
Stayed in April 2024
Reviewed: April 12, 2024
Jonathan
United States of AmericaClose to everything
Stayed in April 2024
Reviewed: April 10, 2024
Kristoffer
United KingdomNothing. It was all good.
Pleasant and comfortable hotel on north Rampart street, across the road from Congo Square and within a short walking distance of the historic cemeteries and the French Quarter is just behind it. We had a pool view room, the room was spacious and clean and had everything we needed. Beds are high and really comfortable. The front desk staff were incredibly helpful and kind. Good breakfast, nice bar and the pool area was lovely and clean.
Stayed in March 2024
Reviewed: April 10, 2024
Brian
AustraliaGreat location. Close to Bourbon Street
Stayed in April 2024
Reviewed: April 10, 2024
Tyler
United States of AmericaParking is tight. [Which I did read from other reviews, and it's on first come first serve] My room could have been cleaned a little better. [There was hair in the shower, dust next to bed table/headboard] My room did not have windows with a pretty view, they opened up to the hallway.
Staff was welcoming and nice. The location was in a good spot. On the main road, in walking distance from Burbon st. But quiet enough so you can relax. Seemed to be best for families, older couples, and people who wanted quiet. Perfect area to walk around The court yard was lovely and had enough seating to eat out there. Pool was clean with lots of towels available (we did not swim, it was too cold for me) Breakfast had many varieties and they switch up the main menu every day. One day we had breakfast jambalaya then we had bacon and French toast, another day was biscuits and gravy. They also have a cappuccino machine with different hot beverages to choose from.
Stayed in April 2024
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