920 North Rampart Street, French Quarter (Vieux Carré), New Orleans, LA 70116, United States of America
#100 of 170 hotels in New Orleans
Guests' ChoiceBased on 2402 hotel reviews
8.0Cleanliness
8.1
Comfort
8.1
Location
9.0
Facilities
7.9
Staff
8.8
Value for money
7.8
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 17, 2024
Ilayda
TurkeyOur room had some bugs. They cleaned it but it didnt work.
The location and the patio were good
Stayed in May 2024
Reviewed: May 16, 2024
Lee
United KingdomUnfortunately we had a constant buzz going on all night which did not stop and was loud enough to disturb your sleep
The room we were allocated was large and very comfortable. The breakfast was ample for our needs and there was coffee available all of the time from the lobby.
Stayed in May 2024
Reviewed: May 15, 2024
Sandra
United KingdomOne lift was not working and so everyone had to use the staff lift. The cleaning girl just entered the room without checking first - I was cleaning my teeth. Terrible smell in the reception/bar/breakfast area. Breakfast was not good. We ate out elsewhere after the first day. The pool towels are tiny.
We chose this hotel for its french quarter location (although it's right on the edge) and the parking. We felt the hotel was safe and secure. There is a terrible smell in the reception/bar/breakfast area unfortunately. The bar was only open early evening. Free coffee on the bar though. Ice machines. Drinking water in the bar. Comfortable beds. Good shower. Room safe. Iron and ironing board. Good aircon. Our room was very quiet, at the back, not overlooking the courtyard/pool. Reception staff were lovely.
Stayed in May 2024
Reviewed: May 14, 2024
Cabau
FranceThe place and the service
Stayed in May 2024
Reviewed: May 14, 2024
Anne-marie
New ZealandThe shower pressure wasn't the best. Under the air con in the room hadn't been cleaned for quite some time. House keeping only really replace the towels and take the rubbish each day.
The bed was comfortable and clean. They had a good breakfast selection. The rooms were spacious and had good amenities. There was a nice outdoor area for relaxing by the pool. Bourbon Street was only a 8 minute walk away. The staff were nice and welcoming.
Stayed in May 2024
Reviewed: May 10, 2024
Cathrin
CanadaToo expensive Dirty floors in room
Wonderful breakfast Great pool
Stayed in May 2024
Reviewed: May 10, 2024
Nancy
United States of AmericaElevator broke on our day of arrival and remained out of order, as needing a part ordered. This happens, not hotels fault! A small employee used elevator was available for your use, if you desired. Stairway did have handrails, although they were sticky from humidity and use.
Our families rooms were spacious enough for our sightseeing stay. Beds very comfortable and crisp clean linens, the extra pillows on bed were of assorted firmness and comfortable. Towels were white and fluffy or a standard weight. (Not at all stained or threadbare). Bathroom supplies were shower wall hung containers of a shampoo, a conditioner, and a body gel. Sink counter had bar hand soap, plus coffee pods and small coffee pod machine and set up. Also a hair blow dryer. Adequate amenities. A good sized Refrig in room. Microwave available for your use 24/7 downstairs off lobby. Buffet breakfast area and the set up area was clean and well stocked and serviced by hard working and friendly staff. The Foods offered were several from hot to cold foods, and fresh fruit, and were very adequate to start your day off. The Coffee(s) and Tea(s) Bar area / service offered complimentary was EXCELLENT. Parking garage was very convenient and gated at about $28 per day. Narrow lined spaces. Very tight on sides within your lined space, if your vehicle was large. Other non gated and wider parking offered near by. Reception desk personal were helpful, knowledgeable, and friendly. Reception area 3 chairs need immediate disposal or reupholstering as very dirty. The one couch was OK. Pool was refreshing and clear water. Small area but still a nice offering.
Stayed in May 2024
Reviewed: May 10, 2024
Jan
CanadaThis vintage character hotel has a very good location, it’s just a short walk to Bourbon street with lots of bars and restaurants around. Very easy for taxi and Uber access. It’s an older hotel, but very good service and has a great breakfast with tons of food choices. The beds are very comfortable. It has a peaceful cool courtyard with pool and huge parking garage. Microwave available, good coffee all day, and a cold water cooler available all day added to the pleasant experience.
Stayed in May 2024
Reviewed: May 6, 2024
Terri
United States of AmericaThe parking situation is not good. Once the alternative parking place figured out we had a large vehicle, we charged us $35 per day rather than $20.
The location is awesome. Walking distance to everything in the french quarter. The courtyard is the best part if traveling with family.
Stayed in April 2024
Reviewed: May 5, 2024
Anthony
United States of AmericaThe room was comfortable but could have been cleaner. More time spent cleaning the bathroom and shower would be a plus for the future.
The location and atmosphere was excellent, the staff was friendly and helpful. One of the major selling points was breakfast included. Overall, the experience was excellent.
Stayed in May 2024
Reviewed: May 3, 2024
Deanna
United States of AmericaClean, well maintained, quiet and close walking distance to French quarter. Very nice selection for breakfast. Pleasant, kind staff.
Stayed in April 2024
Reviewed: May 3, 2024
Karly
United States of AmericaThe beds are small, so be prepared to snuggle!
Terrific staff and free breakfast!
Stayed in April 2024
Reviewed: May 3, 2024
Brian
United States of AmericaThe front entrance was locked, and we couldn't get in to register. There was a sign on the door that said, "use your room key to open the door," but we didn't have a room key yet. I saw other people having the same problem.
The location was convenient to all the places we wanted to experience yet not right in the middle of the active area where all the noise is, and we felt safe there.
Stayed in April 2024
Reviewed: May 1, 2024
Evilsocket
ItalyOld rooms, AC so loud that we couldn't use it at night.
Perfect location, amazing staff, really pretty courtyard garden.
Stayed in April 2024
Reviewed: May 1, 2024
Donald
United States of AmericaA few more days to explore.
Breakfast buffet was a plus, although the pantry area gets crowded quickly.
Stayed in April 2024
Reviewed: April 30, 2024
Juliet
United States of AmericaNo complaints
Very conveniently located; great breakfast in the morning
Stayed in April 2024
Reviewed: April 29, 2024
Debbie
United KingdomFor saying it was a superior room the carpet was dirty Bathroom very small
How friendly the staff were, the bed was very comfortable
Stayed in April 2024
Reviewed: April 29, 2024
Jorge
United States of AmericaWe saw a rat in the patio, walking at the edge of the wall.
Stayed in April 2024
Reviewed: April 28, 2024
Nancy
CanadaIt was not really in the heart if the French Quarter with really one one restaurant close to us. We had quite a walk or a short Uber ride to get anywhere. The pool was super cold...could have done with a bit of heat.
Staff were great, Darlene, Ty and Lucien were all really helpful and friendly. Pool area was lovely.
Stayed in April 2024
Reviewed: April 28, 2024
Stephen
United KingdomBreakfast not very good quality. Long queue for the toaster.
Location
Stayed in April 2024
Reviewed: April 26, 2024
Dale
United KingdomBreakfast. The hot dishes were not at all good ( stayed 3 days). Good to see plenty of fresh fruit, nice selection of breads and cereals and a great waffle maker. You just need to ensure that the cooked offerings are of a better standard, and it would be perfect.
Location, and lovely staff
Stayed in April 2024
Reviewed: April 25, 2024
Nancy
United States of AmericaPrice; we didn't checked in to 1:30am(Thursday) and checked 2(Saturday) paid for 4days/3nights
Friendly staff
Stayed in April 2024
Reviewed: April 23, 2024
Shane
United States of AmericaParking
Ambiance, location
Stayed in March 2024
Reviewed: April 23, 2024
Renee
United States of AmericaMain lobby building is kept very chilly.
Good breakfast. Quiet location. Helpful and friendly staff.
Stayed in April 2024
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