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  5. Reviews of Best Western Plus French Quarter Courtyard Hotel

Reviews of Best Western Plus French Quarter Courtyard Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

920 North Rampart Street, French Quarter (Vieux Carré), New Orleans, LA 70116, United States of America

#100 of 170 hotels in New Orleans

Guests' Choice

Review Score

Based on 2402 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    9.0

  • Facilities

    7.9

  • Staff

    8.8

  • Value for money

    7.8

  • Free WiFi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 17, 2024

    7.0
    It was okay but I wouldnt stay again
    • Leisure trip
    • Couple
    • Double Room with Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Our room had some bugs. They cleaned it but it didnt work.

    The location and the patio were good

    Stayed in May 2024

  • Reviewed: May 16, 2024

    8.0
    Lovely location and beautiful room
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 2 nights

    Unfortunately we had a constant buzz going on all night which did not stop and was loud enough to disturb your sleep

    The room we were allocated was large and very comfortable. The breakfast was ample for our needs and there was coffee available all of the time from the lobby.

    Stayed in May 2024

  • Reviewed: May 15, 2024

    7.0
    Walkable to french quarter attractions but quiet
    • Leisure trip
    • Couple
    • Double Room with Double Beds - Non-Smoking
    • Stayed 3 nights

    One lift was not working and so everyone had to use the staff lift. The cleaning girl just entered the room without checking first - I was cleaning my teeth. Terrible smell in the reception/bar/breakfast area. Breakfast was not good. We ate out elsewhere after the first day. The pool towels are tiny.

    We chose this hotel for its french quarter location (although it's right on the edge) and the parking. We felt the hotel was safe and secure. There is a terrible smell in the reception/bar/breakfast area unfortunately. The bar was only open early evening. Free coffee on the bar though. Ice machines. Drinking water in the bar. Comfortable beds. Good shower. Room safe. Iron and ironing board. Good aircon. Our room was very quiet, at the back, not overlooking the courtyard/pool. Reception staff were lovely.

    Stayed in May 2024

  • Reviewed: May 14, 2024

    9.0
    The place to be
    • Leisure trip
    • Family with young children
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The place and the service

    Stayed in May 2024

  • Reviewed: May 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Double Room with Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The shower pressure wasn't the best. Under the air con in the room hadn't been cleaned for quite some time. House keeping only really replace the towels and take the rubbish each day.

    The bed was comfortable and clean. They had a good breakfast selection. The rooms were spacious and had good amenities. There was a nice outdoor area for relaxing by the pool. Bourbon Street was only a 8 minute walk away. The staff were nice and welcoming.

    Stayed in May 2024

  • Reviewed: May 10, 2024

    8.0
    Quiet, great location for Jazz Festival
    • Leisure trip
    • Family with young children
    • Double Room with Double Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Too expensive Dirty floors in room

    Wonderful breakfast Great pool

    Stayed in May 2024

  • Reviewed: May 10, 2024

    9.0
    A user friendly, convenient place to stay, and I would stay there again.
    • Leisure trip
    • Family with young children
    • Executive King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Elevator broke on our day of arrival and remained out of order, as needing a part ordered. This happens, not hotels fault! A small employee used elevator was available for your use, if you desired. Stairway did have handrails, although they were sticky from humidity and use.

    Our families rooms were spacious enough for our sightseeing stay. Beds very comfortable and crisp clean linens, the extra pillows on bed were of assorted firmness and comfortable. Towels were white and fluffy or a standard weight. (Not at all stained or threadbare). Bathroom supplies were shower wall hung containers of a shampoo, a conditioner, and a body gel. Sink counter had bar hand soap, plus coffee pods and small coffee pod machine and set up. Also a hair blow dryer. Adequate amenities. A good sized Refrig in room. Microwave available for your use 24/7 downstairs off lobby. Buffet breakfast area and the set up area was clean and well stocked and serviced by hard working and friendly staff. The Foods offered were several from hot to cold foods, and fresh fruit, and were very adequate to start your day off. The Coffee(s) and Tea(s) Bar area / service offered complimentary was EXCELLENT. Parking garage was very convenient and gated at about $28 per day. Narrow lined spaces. Very tight on sides within your lined space, if your vehicle was large. Other non gated and wider parking offered near by. Reception desk personal were helpful, knowledgeable, and friendly. Reception area 3 chairs need immediate disposal or reupholstering as very dirty. The one couch was OK. Pool was refreshing and clear water. Small area but still a nice offering.

    Stayed in May 2024

  • Reviewed: May 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    This vintage character hotel has a very good location, it’s just a short walk to Bourbon street with lots of bars and restaurants around. Very easy for taxi and Uber access. It’s an older hotel, but very good service and has a great breakfast with tons of food choices. The beds are very comfortable. It has a peaceful cool courtyard with pool and huge parking garage. Microwave available, good coffee all day, and a cold water cooler available all day added to the pleasant experience.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    8.0
    For the price, the value is pretty good. Definitely would recommend and stay again.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Disability Access/Roll-In Shower
    • Stayed 5 nights

    The parking situation is not good. Once the alternative parking place figured out we had a large vehicle, we charged us $35 per day rather than $20.

    The location is awesome. Walking distance to everything in the french quarter. The courtyard is the best part if traveling with family.

    Stayed in April 2024

  • Reviewed: May 5, 2024

    7.0
    We were surprised how friendly everyone is in NOLA. We will be back.
    • Leisure trip
    • Couple
    • Double Room with Double Beds - Non-Smoking
    • Stayed 5 nights

    The room was comfortable but could have been cleaner. More time spent cleaning the bathroom and shower would be a plus for the future.

    The location and atmosphere was excellent, the staff was friendly and helpful. One of the major selling points was breakfast included. Overall, the experience was excellent.

    Stayed in May 2024

  • Reviewed: May 3, 2024

    9.0
    We had a wonderful stay! Would definitely stay again. Highly recommend.
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Clean, well maintained, quiet and close walking distance to French quarter. Very nice selection for breakfast. Pleasant, kind staff.

    Stayed in April 2024

  • Reviewed: May 3, 2024

    8.0
    Nice location within walking distance of touristy NOLA!
    • Leisure trip
    • Group
    • Double Room with Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The beds are small, so be prepared to snuggle!

    Terrific staff and free breakfast!

    Stayed in April 2024

  • Reviewed: May 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Double Beds - Non-Smoking
    • Stayed 3 nights

    The front entrance was locked, and we couldn't get in to register. There was a sign on the door that said, "use your room key to open the door," but we didn't have a room key yet. I saw other people having the same problem.

    The location was convenient to all the places we wanted to experience yet not right in the middle of the active area where all the noise is, and we felt safe there.

    Stayed in April 2024

  • Reviewed: May 1, 2024

    9.0
    Pretty hotel in a perfect location, amazing staff.
    • Leisure trip
    • Couple
    • Double Room with Courtyard View
    • Stayed 6 nights

    Old rooms, AC so loud that we couldn't use it at night.

    Perfect location, amazing staff, really pretty courtyard garden.

    Stayed in April 2024

  • Reviewed: May 1, 2024

    9.0
    Great place to stay in the French Quarter.
    • Leisure trip
    • Couple
    • Double Room with Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    A few more days to explore.

    Breakfast buffet was a plus, although the pantry area gets crowded quickly.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    9.0
    Extremely friendly staff
    • Leisure trip
    • Travelers with friends
    • Double Room with Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    No complaints

    Very conveniently located; great breakfast in the morning

    Stayed in April 2024

  • Reviewed: April 29, 2024

    8.0
    Location great staff wonderful
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    For saying it was a superior room the carpet was dirty Bathroom very small

    How friendly the staff were, the bed was very comfortable

    Stayed in April 2024

  • Reviewed: April 29, 2024

    8.0
    Good location, quiet area, close to bars and restaurants. Hotel bar was not open most of the time.
    • Leisure trip
    • Family with young children
    • Double Room with Double Beds - Non-Smoking
    • Stayed 7 nights

    We saw a rat in the patio, walking at the edge of the wall.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    9.0
    Very good. breakfast was delicious and generous. Staff were great.
    • Leisure trip
    • Group
    • Executive Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    It was not really in the heart if the French Quarter with really one one restaurant close to us. We had quite a walk or a short Uber ride to get anywhere. The pool was super cold...could have done with a bit of heat.

    Staff were great, Darlene, Ty and Lucien were all really helpful and friendly. Pool area was lovely.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Double Beds - Non-Smoking
    • Stayed 3 nights

    Breakfast not very good quality. Long queue for the toaster.

    Location

    Stayed in April 2024

  • Reviewed: April 26, 2024

    8.0
    Super hotel, but breakfast was very disappointing
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast. The hot dishes were not at all good ( stayed 3 days). Good to see plenty of fresh fruit, nice selection of breads and cereals and a great waffle maker. You just need to ensure that the cooked offerings are of a better standard, and it would be perfect.

    Location, and lovely staff

    Stayed in April 2024

  • Reviewed: April 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Double Room with Double Beds - Non-Smoking
    • Stayed 3 nights

    Price; we didn't checked in to 1:30am(Thursday) and checked 2(Saturday) paid for 4days/3nights

    Friendly staff

    Stayed in April 2024

  • Reviewed: April 23, 2024

    9.0
    Cruising next day, super nice staff and crappy parking
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Parking

    Ambiance, location

    Stayed in March 2024

  • Reviewed: April 23, 2024

    8.0
    Lovely stay.
    • Leisure trip
    • Couple
    • Double Room with Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Main lobby building is kept very chilly.

    Good breakfast. Quiet location. Helpful and friendly staff.

    Stayed in April 2024

Showing 1 - 25

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