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  5. Reviews of Best Western Gateway To The Keys - Florida City, Homestead, Everglades

Reviews of Best Western Gateway To The Keys - Florida City, Homestead, Everglades This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

411 South Krome Avenue, Florida City, FL 33034, United States of America

#5 of 14 hotels in Florida City

Guests' Choice

Review Score

Based on 1272 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.4

  • Facilities

    7.9

  • Staff

    8.1

  • Value for money

    8.2

  • Free WiFi

    8.7

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: July 11, 2023

    9.0
    Excellent value and perfectly comfortable for a pre flight home stay
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms were a bit tired and could of done with an update Breakfast appeared very disorganised although it was good Location was a bit iffy to walk around but lots of good things on your doorstep you could drive to

    It was clean and fresh and had everything we needed Pool area was lovely with ample beds Breakfast was an added bonus and although a little busy and disorganised it was very good

    Stayed in June 2023

  • Reviewed: July 10, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Police presence and security guards made us feel protected/safe.

    Stayed in July 2023

  • Reviewed: July 9, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with Roll-in Shower - Disability Access - Non-smoking
    • Stayed 2 nights

    loud music on pool

    breakfast

    Stayed in July 2023

  • Reviewed: July 8, 2023

    9.0
    The absolute best bang for your buck if you’re traveling to the Florida Keys and national parks. The staff is just lovel
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    n/a

    Great location! Clean, spacious rooms, exceptional staff, lovely pool area, and every breakfast option you could ever want.

    Stayed in July 2023

  • Reviewed: June 22, 2023

    8.0
    Can you please explain whenever I try to book a hotel and ask for a certain room around the pool lik
    • Leisure trip
    • Solo traveler
    • King Room with Pool View - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Manager on duty at desk as always being as difficult as possible male Indian gentleman’ all othe desk reception people were fine including cleaning staff who are very polite and helpful

    I have stayed at this hotel many time but always seem to have a problem with your front desk check in manage I don’t know his name but he is from India, he just seems to want to make things extremely difficult I have no problems with any one else I was in room 122 with queen or double bed on ground floor I decided to stay another few nights and booked and payed for it on the first day I was staying there I requested to stay in same room 122 pool view when I booked it , but when I went to desk the following morning I new I was going to have problems when I seen who was working the desk same Indian gentleman manager he told me I could not stay in same room even thow I had booked and payed for it the day before and requested to stay in same room 122 he told me that room had already been booked and the only room he could give me was upstairs on second floor I would have to re pack all my cloths and carry suitcase and two large bags upstairs , what I don’t understand is I did not think when you book a stay in the best Weston florid city you could specify a certain room as I have tried many times to do that I’ve been told I cannot I will be told which room I guess when I booking at the hotel I can request it but not be guaranteed, so how was the room already booked up? When I rebooked the room the same day I moved it for some extra days, I canceled my booking moved to the quality inn across the street and current nice room ground floor with a pool view at least now I know when I’m booking the room on the Internet that I can specify a room number because that is what I was told had been done to the room I was already staying in it seems man nothing I stay in the same hotel every weekend that I visit floria city ‘ would you please get back to me via phone please I would just like it explained so I can understand that I can not specify a certain room, but I’m told I have to move out of my room because somebody else had managed to specify that room I was staying in Keith

    Stayed in June 2023

  • Reviewed: June 14, 2023

    8.0
    Overall, our stay was very pleasant. Very nice staff and very helpful.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The toilet in our room had a very weak flush and was easily clogged.

    The property was located central to the Everglades and Key Largo. very easy commute to both places. The pool and pool area was very nice.

    Stayed in June 2023

  • Reviewed: June 5, 2023

    8.0
    Value for money, good stop over for travelling down to the Key's
    • Leisure trip
    • Couple
    • Queen Room - Non Smoking
    • Stayed 2 nights

    Cars parked very close to ground floor rooms. Air conditioning system very noisy.

    Very comfortable bed. Clean room excellent shower

    Stayed in May 2023

  • Reviewed: June 3, 2023

    8.0
    Nice place to stay
    • Leisure trip
    • Couple
    • King Room with Pool View - Non Smoking
    • Stayed 4 nights

    Wish you had a couch/love seat to sit on. We could hear the people really easily with the connecting door inside the rooms.

    Location of hotel was great. It was nice to have two sets of sinks. The room was pretty big room. Very clean. Rooms and nice property. Having cable tv was nice.

    Stayed in May 2023

  • Reviewed: June 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pool View - Non-smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was going well but, there’s always a but. There were toe nail clippings on the floor & nobody in my family cut their nails nor did we have the tools for clipping of the nails.

    Location, the staff was amazing and parking was great

    Stayed in May 2023

  • Reviewed: June 1, 2023

    9.0
    Great place, nice staff, good breakfast!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast area is a bit small and finding a spot during. Peak time was a challenge

    Located next to lot of restaurants, easily accessible. Breakfast was nice with multiple options. Staff ensured food never ran out. Rooms were clean and plenty of parking slots. Overall had a good stay and will book again when in this area.

    Stayed in May 2023

  • Reviewed: May 13, 2023

    7.0
    It was ok.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The kitchen staff needs to keep the dining area clean.

    The breakfast was fine but would have been better with more variety of food. One very important thing to mention. The kitchen staff needs to be though Cleanliness is important. I witness a staff uses a cleaning cloth to clean the countertop and then use the same cloth to clean the waffle maker. That was very unsanitary.

    Stayed in April 2023

  • Reviewed: May 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Great selection

    Stayed in May 2023

  • Reviewed: May 1, 2023

    9.0
    Great option for exploring the Upper Keys or Everglades if you're on a budget.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights

    The surrounding neighborhood is a bit on the shady side, so be aware, even though I never personally felt unsafe. There is no elevator so you do have to carry your luggage up the stairs to the second floor. I don't like the motel style doors opening to the outside corridor either.

    A great choice for the traveler on a budget! The location is ideal for those exploring the Everglades or to use as base for a visit to Key Largo and the Upper Keys. Even Islamorada is only 45 minutes away. The room was clean and large enough for a family of four with two Queen beds. There is a second sink outside the bathroom, which is very convenient. The big closet with hangers and plenty of storage space was a nice plus. The free breakfast includes a good variety of items, both hot and cold. The make your own waffles are a huge hit with the kids. There are plenty of parking spaces so you can conveniently park close to your room.

    Stayed in April 2023

  • Reviewed: April 30, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room - Non Smoking
    • Stayed 1 night

    The description and photos on booking com are exactly as they are in reality. Breakfast was as expected

    Stayed in April 2023

  • Reviewed: April 23, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pool View - Non-smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Laundry machines are old

    All

    Stayed in April 2023

  • Reviewed: April 20, 2023

    8.0
    it was perfect stay for my family
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pool View - Non-smoking
    • Stayed 1 night
    • Submitted from a mobile device

    no negative comments

    close to everything

    Stayed in April 2023

  • Reviewed: April 15, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very good breakfast.

    Stayed in April 2023

  • Reviewed: April 15, 2023

    7.0
    Nice sized rooms in a good location. Good price.
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast very typical of this type of motel style hotel; it was just OK but no more. The hotel was a bit noisy - again very typical of this motel style; some people outside talking late at night and some people leaving early in the morning.

    The location is great for exploring the Everglades. The room was a good size and the staff were fabulous.

    Stayed in April 2023

  • Reviewed: April 15, 2023

    8.0
    would stay again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    although the location was close to things- Biscayne and Everglades National Parks; great place to be to see both- the area was not the best

    very nice pool area

    Stayed in April 2023

  • Reviewed: April 11, 2023

    9.0
    very valuable hotel
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    none

    everything is ok

    Stayed in April 2023

  • Reviewed: April 7, 2023

    8.0
    good location for visiting the Everglades
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the bed was too hard for me to sleep comfortably

    location was good for us. it was quiet and clean

    Stayed in April 2023

  • Reviewed: April 4, 2023

    8.0
    Excellent value, comfortable, lovely staff and very convenient for exploring Everglades.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pool View - Non-smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room decor quite old, basic and in need of an update, but all very reasonable given the price of the room.

    The staff were ever so helpful and friendly. The pool area was very pleasant. Great variety of food for breakfast and excellent value considering the price of the room.

    Stayed in April 2023

  • Reviewed: April 3, 2023

    7.0
    Lovely short stay!
    • Leisure trip
    • Solo traveler
    • Queen Room with Pool View - Non-smoking
    • Stayed 4 nights

    Breakfast could have been better.

    The room was spacious and the pool was nice. Very nice pool area!

    Stayed in March 2023

  • Reviewed: March 26, 2023

    8.0
    great stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    nothing to complaint

    location is perfect to access the Everglades national park

    Stayed in February 2023

  • Reviewed: March 25, 2023

    8.0
    Overall okay
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathroom shower didn’t close all the way, was always dripping. The door was also slightly broken. Also, the location of the rooms was kind of close to the entrance with loud noises from people talking and also cars.

    Clean

    Stayed in March 2023

Showing 76 - 100

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