1100 South Michigan Avenue, Chicago Loop, Chicago, IL 60605, United States of America
#158 of 182 hotels in Chicago
Guests' ChoiceBased on 842 hotel reviews
7.3Cleanliness
7.8
Comfort
7.8
Location
8.9
Facilities
7.3
Staff
8.5
Value for money
7.4
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 1, 2024
Sam
United KingdomWas nice and central
Stayed in May 2024
Reviewed: May 25, 2024
Michele
United States of AmericaNo breakfast option - discount at cafe next door which was absolutely packed with students so we didn't have time to stop in.
Good location, clean room.
Stayed in May 2024
Reviewed: May 19, 2024
Tufaili
United States of AmericaThere is nowhere to actually park for the hotel itself. 55 for valet parking when you don't have an option is not cool.
It was nice close To the Aquarium and Museums
Stayed in May 2024
Reviewed: May 19, 2024
John
United States of Americathere is no restaurant on site. The pastry shop next door does not offer a complete breakfast. Staff was not engaging....ask a question get a short answer.....no clarification or assistance.
Bed was exceptionally comfortable
Stayed in May 2024
Reviewed: May 19, 2024
Ruzil
United States of AmericaThe hotel does not give occupants bottled water for the day/night. There’s a refrigerator without bottled water. Had difficulty finding the hotel as the Grant Hotel babe us actually shown on the side street. It took us to ask somebody and pointed the hotel next to them 😀. Glad we found it.
Rooms were clean, located in a quiet area of the city. The receptionist were so accommodating and friendly. They immediately helped us; answered our questions and concerns.
Stayed in May 2024
Reviewed: May 17, 2024
Deborah
United States of AmericaThe restaurant connected to the hotel. Food was good but insects all over the restaurant
People were friendly and bakery downstairs was yummy
Stayed in May 2024
Reviewed: May 3, 2024
Geoff
New ZealandQuite a noisy neighborhood
Stayed in May 2024
Reviewed: May 3, 2024
Girard
United KingdomI found that noise from the street could sometimes be disruptive late at night. There were also smaller things, like the towels being thin, but otherwise there were very few things that I did not like.
Excellent location, right next to Grant Park with very good public transit access a short walk away. When I went, the hotel had agreements with restaurants in the building that gave discounts to guests. The staff were also very nice.
Stayed in April 2024
Reviewed: April 30, 2024
Marple
United States of AmericaDidn't get my wake-up call. And entering the bathroom I n my room was a tripping hazard.
There was no breakfast
Stayed in April 2024
Reviewed: April 25, 2024
Priscilla
United States of AmericaA general restaurant rather ethnic on site, we tired of it for dinner and bad weather made eating elsewhere difficult. However, did offer good breakfast (not included but at very good discount)
Helpful staff e.g. to get taxi’s, good Asian restaurant on site, reasonable price, safe neighborhood. Good discount at restaurant for breakfast and dinner.
Stayed in April 2024
Reviewed: April 20, 2024
Hazel
United States of AmericaNo breakfast was included.
Location was excellent for my conference in Chicago. Restaurant in the same building was unexpectedly healthful and not expensive. Having gratuitous 24 hour coffee in the lobby was a treat. I requested and received a room with a good view. Temperature control device was responsive.
Stayed in April 2024
Reviewed: April 10, 2024
Nathan
United States of AmericaThe tub did not drain well at all and when we arrived there was no at the front desk. After waiting or 10-15 minutes we called the front desk and someone came out from the back right away.
Location was perfect and easy to get to.
Stayed in April 2024
Reviewed: April 5, 2024
선
Canadathe beds for 2 peaple were too small.
price is good.
Stayed in April 2024
Reviewed: April 5, 2024
Mabyn
United States of AmericaThe pillows were very flat and the coffee maker needed three runs of water before I stopped seeing mold in the cup.
Great value for the location. We could see the Field and Shedd from our window. It was an easy walk to the Red Line.
Stayed in April 2024
Reviewed: April 5, 2024
Kerry
United States of AmericaI was a little sad that they didn't have complimentary breakfast.
check in was quick and easy. Could tell the room was older, but very neat and clean. Bed was very comfortable. Bathroom was on the small side, but clean!
Stayed in April 2024
Reviewed: April 3, 2024
Al0001
AustraliaRooms a little outdated and smallish. Beds a little hard. Bathroom fan not able to be switched off, so noisy all the time.
Close to public transport, a little out of the main attractions, but transport close by to get to all attractions quickly. Breakfast Cafe next door. Free coffee in lobby.
Stayed in April 2024
Reviewed: March 19, 2024
Rosana
ArgentinaThere are better options for few more dollars, better location and breakfast.
Nice view, large windows, nice room. Good service
Stayed in March 2024
Reviewed: March 15, 2024
Darren
United States of AmericaThe outside noise
Stayed in March 2024
Reviewed: March 15, 2024
Yuting
United States of AmericaNoise in the corridor kept going into the room.
Clean. Nice view into the Grant Park. Great location.
Stayed in March 2024
Reviewed: March 8, 2024
Marlon
Venezuelathe free coffee available at the lobby is quite terrible
The location, room size, staff.. all good!
Stayed in February 2024
Reviewed: March 6, 2024
Shanda
United States of AmericaA lot of noise, light coming from all around the door, room was a little smaller than expected.
Like the view, and the services.
Stayed in March 2024
Reviewed: February 10, 2024
Jeffrey
United States of AmericaNo hot water in the shower. Seems to be a thing with Best Western hotels. Will probably pick a different hotel chain for future travels.
Location is very good and valet parking is quick.
Stayed in February 2024
Reviewed: January 29, 2024
Aprilthom
United States of AmericaTime for updates to wallpaper in bathrooms our chair was broken and needed cleaning.
Loved the location off Michigan and 11th. It was close to many places downtown Chicago. Bus and train lines nearby as well.
Stayed in January 2024
Reviewed: January 11, 2024
Rebecca
United States of AmericaWhile it was really nice to have a breakfast included it was mostly just prepackaged foods - it does seem like they are doing some renovations so this may be why. Our shower was a little tricky to get going. Not sure if this was just our room or a hotel wide situation.
The location was great as was the price - we were attending a conference at the Hilton and this was very close and a much more affordable property for us. It was nice to have the breakfast in the morning as well as tea and coffee available all day.
Stayed in January 2024
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