14753 North Freeway, Houston, TX 77090, United States of America
#97 of 433 hotels in Houston
Guests' ChoiceBased on 143 hotel reviews
8.5Cleanliness
8.6
Comfort
8.6
Location
8.6
Facilities
8.3
Staff
9.1
Value for money
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 7, 2024
Paul
United States of AmericaCustomer service, location and cleanliness
Stayed in May 2024
Reviewed: May 4, 2024
Rafal
CanadaNorhing
Very friendly and helpful staff
Stayed in April 2024
Reviewed: May 3, 2024
Armstrong
United States of AmericaNot one thing I didn’t like….perhaps I didn’t stay longer!!😉
Everything!
Stayed in April 2024
Reviewed: May 1, 2024
Faith
United States of AmericaStaff are very friendly. Breakfast was filling. The room was clean. Very quiet despite its proximity to the highway.
Stayed in April 2024
Reviewed: April 29, 2024
Louisitha
United States of AmericaThe breakfast was amazing and I loved the small gym. I also liked our room and etc.
Stayed in April 2024
Reviewed: April 27, 2024
Fernando
United States of AmericaTo say something, the linen needs to be replaced, they reached their lifecycle...
The location and property were very good, way better than other Best Western
Stayed in April 2024
Reviewed: April 26, 2024
Jessica
United States of AmericaThe staff was amazing and so attentive.
Stayed in April 2024
Reviewed: April 25, 2024
Joe
United States of AmericaNice Breakfast!!!
Great Place. Awesome staff!!!
Stayed in April 2024
Reviewed: April 23, 2024
Latoyia
United States of AmericaI didn't like that the bed sheets and pillow cases were stained and there were boogers on the wall in a couple spots along with dirty mirrors. Not a good breakfast
Very nice and professional employees
Stayed in April 2024
Reviewed: April 22, 2024
Juan
United States of AmericaBetter waffles with a better waffle maker.
The breakfast was good for the exception of the mini waffles.
Stayed in April 2024
Reviewed: April 18, 2024
Alex
NetherlandsBreakfast time closes at 09.00; a bit early for tourists
Spacious room with king-sized bed; located at the freeway north bound to Dallas; free parking; breakfast is okay
Stayed in April 2024
Reviewed: April 15, 2024
Jennifer
United States of AmericaCan't think of anything.
The staff was wonderful and very helpful. My daughter and I were there to go to the Downtown Houston Aquarium and they assisted us in printing our tickets. The next morning at breakfast the staff was kind enough to ask us if we had enjoyed our trip to the Aquarium. The room was clean and comfortable, and breakfast was amazing. Will definitely come back on our next trip to Houston.
Stayed in April 2024
Reviewed: April 14, 2024
Tamara
CanadaGreat staff, great management
Stayed in April 2024
Reviewed: April 13, 2024
Yunchao
United States of AmericaBathroom door would not latch. Bathroom not stocked with many soap or shampoo bottles.
Room was acceptably clean and large. Location is good for the airport (15 min drive).
Stayed in April 2024
Reviewed: April 12, 2024
Rachaels17
United States of AmericaEverything was great. The staff was beyond amazing. We can't wait to go back.
Stayed in March 2024
Reviewed: April 12, 2024
Kiki4034
United States of AmericaFriendly Staff , comfortable bed.
Stayed in April 2024
Reviewed: April 6, 2024
Jessica
United States of AmericaLocation wasn’t great but the building was nestled behind another business so it was quite none the less.
Very clean premises. The entire building was tidy and the rooms were clean and comfortable. It was quiet for the most part and the staff was great. The pool was tiny but that wasn’t an issue for me.
Stayed in April 2024
Reviewed: April 2, 2024
Bart
United States of AmericaThe room was clean and quiet. Grounds were well maintained and the breakfast looked very good, unfortunately I didn't have time to enjoy it.
Stayed in March 2024
Reviewed: March 30, 2024
Armstrong
United States of AmericaThere is nothing I don’t like.
Everything
Stayed in March 2024
Reviewed: March 26, 2024
Dalisha
United States of AmericaOur bedding had a few stains
The staff was really nice, clean outside and inside of the lobby.
Stayed in March 2024
Reviewed: March 25, 2024
Armstrong
United States of AmericaThere is not one thing I don’t like…not one thing.
Every single thing! GM Nikhil is the best ever!!!!
Stayed in March 2024
Reviewed: March 24, 2024
Tameka
United States of AmericaNothing
Everything
Stayed in March 2024
Reviewed: March 22, 2024
Darryl
New ZealandFriendly helpful staff Large comfortable bed Good shower nicely tiled bathroom Good size room with good furniture The best breakfast options available even have an omelet maker Breakfast area was clean and food was fresh Heaps of parking Plenty of eating options available close by Pretty good value
Stayed in March 2024
Reviewed: March 22, 2024
Ashley
United States of AmericaThere is not one thing I would change, not one complaint, not one gripe or anything! AMAZING HOTEL AND STAFF
Everything!! The staff is amazing and their breakfast is out of this world. Such a well kept hotel, clean, not a bug in sight! Rooms are HUGE, clean and comfy. It’s so quiet.
Stayed in March 2024
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