105 Sugarloaf Road, Hendersonville, NC 25792, United States of America
#15 of 30 hotels in Hendersonville
Guests' ChoiceBased on 301 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
8.6
Facilities
8.2
Staff
9.1
Value for money
8.2
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 5, 2024
Arlene
United States of AmericaBecause we had a dog and our age, being on the 2nd floor was not convenient for us.
The Staff was wonderful. The rooms were clean. We will try and stay at a Best Western when we travel.
Stayed in May 2024
Reviewed: April 20, 2024
Keith
United States of AmericaNo outdoor seating area.
Nice clean and well-maintained property. Great staff.
Stayed in April 2024
Reviewed: March 6, 2024
Carly
United States of AmericaThe location is right off the interstate, which is good and bad. At times, it was loud but the bed was so comfy we fell asleep hard and didn't hear a thing!
Heidi exceeded expectations with our breakfast. It was delicious and the area was kept very clean. We would stay here again for sure! Thank you, guys, for serving up such a variety and saving us money on going elsewhere for breakfast. Thank you, Jessica, at the front desk for your helpful tips of where to visit!
Stayed in March 2024
Reviewed: December 12, 2023
Theresa
United States of AmericaFriendly helpful staff. Great breakfast. Clean rooms.
Stayed in December 2023
Reviewed: November 7, 2023
Sharon
United States of AmericaThe room was almost 200 for one night. I thought that was a little high.
The breakfast was really good. My 12 year old grandson said the breakfast was 5 stars.
Stayed in November 2023
Reviewed: October 31, 2023
Carmen
United States of AmericaTraffic was noisy but couldn't be helped being so close to highway
Clean, friendly staff, affordable.
Stayed in October 2023
Reviewed: October 24, 2023
Charles
United States of AmericaA little traffic noise but not bad.
Good sized room and comfortable beds. Restaurant on site if you're into Mexican food. Great breakfast with eggs, sausage, biscuits and gravy. Grits were cold but at least they tried.
Stayed in October 2023
Reviewed: October 20, 2023
Jane
United States of AmericaClean comfortable
Stayed in October 2023
Reviewed: October 19, 2023
Christiane
United States of AmericaRoom smelled musty upon entry. Possibly due to change in weather and heater starting up.
Bed was comforatble
Stayed in October 2023
Reviewed: October 17, 2023
Patricia
United States of AmericaSmall room and bathroom
Proximity to everything and pet available
Stayed in October 2023
Reviewed: September 11, 2023
Ashawna
United States of AmericaCould have had some fruit for breakfast. If it was there and I missed it. My apologies
The staff was very friendly. I accidentally left my watch in the room after I checked out and John at the front desk called me to let me know they found it and would keep it until I came it picked it up. Would stay here again if I was in the area.
Stayed in September 2023
Reviewed: September 5, 2023
Black
United States of AmericaWe did have one issue, someone was smoking pot right outside of our room and of course the air conditioner was pulling the smell in.
Stayed in August 2023
Reviewed: July 26, 2023
James
United States of AmericaBreakfast was very good. Good selection of food.
Stayed in July 2023
Reviewed: July 24, 2023
Sandi
United States of AmericaSuper friendly staff.
Stayed in June 2023
Reviewed: July 16, 2023
Mark
United States of AmericaWish breakfast from 6-10 would be fresh all way through as some my party slept in and when they woke up at 9 said there wasn’t much left and not fresh. A lot of people lingering in the parking lot throughout the day that made some of my family uncomfortable. Told front desk and not much they could do.
East to call ahead and pay for rooms where some of my family was arriving earlier than me. Staff was friendly. Bed were firm and comfortable. Quiet and family oriented
Stayed in July 2023
Reviewed: July 16, 2023
Gena
United States of AmericaHaving to walk around the building to go back inside for breakfast. The bathrooms are small.
We loved the breakfast! It was really nice to have so many selections. The staff was great! Check in, breakfast, and to check out, everyone was so nice and friendly.
Stayed in July 2023
Reviewed: July 13, 2023
Ann
United States of AmericaToilets extremely low to the floor. A joke really. Needs to be higher as would be common in other hotels
Stayed in July 2023
Reviewed: July 11, 2023
Ronald
United States of AmericaBreakfast is great.
Stayed in July 2023
Reviewed: July 10, 2023
Sahra
United States of Americabed not very comfy and towels pretty thin light in bathroom was flickering (room 106) would be great to have an electric car plug in station no vent in bathroom - not great for steam and smells :P
breakfast was awesome :) staff was lovely and fun :) loved having the fridge and microwave in the room pool was fun restaurant was delicious!
Stayed in July 2023
Reviewed: July 8, 2023
Steven
United States of AmericaI had do not disturb on door and 2 different maids knocked anyway to see when we were leaving. So not sure if they understand what do not disturb ment
Clean comfortable
Stayed in July 2023
Reviewed: July 7, 2023
Kathy
United States of AmericaBottom floor walk out room
Stayed in July 2023
Reviewed: July 1, 2023
Michelle
United States of AmericaIf it's necessary to provide long term lodging there, stress the need for these people to be more considerate and quiet during late night and early morning hours.
Breakfast was good. Varying the menu a little bit might be nice. The lady working the area was super friendly and on top of things.
Stayed in June 2023
Reviewed: June 25, 2023
Emily
United States of AmericaNot a lot of tables for breakfast, so the earlier you can go the better
Good location, good breakfast. Room was a touch small but sufficient.
Stayed in June 2023
Reviewed: June 22, 2023
Keith
United States of AmericaNo fitness center.
The room was clean and the breakfast was great. It also has a Mexican restaurant attached so finding dinner was easy.
Stayed in June 2023
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