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  5. Reviews of Best Western Inn at Palm Springs

Reviews of Best Western Inn at Palm Springs This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1633 South Palm Canyon, Palm Springs, CA 92264, United States of America

#108 of 116 hotels in Palm Springs

Guests' Choice

Review Score

Based on 237 hotel reviews

6.4

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.1

  • Location

    7.6

  • Facilities

    6.4

  • Staff

    7.5

  • Value for money

    6.6

  • Free WiFi

    9.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 29, 2024

    7.0
    Hfcamo
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The rooms rug should be washed or changed to non rugged room.

    Good location near tahquitz waterfall trail and Indian canyon.

    Stayed in March 2024

  • Reviewed: December 20, 2023

    7.0
    Check-in was smooth and the night attendant was very pleasant and personable. Quiet location.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    In the future, install cameras in public areas for extra security if necessary.

    The variety and selection of food and outside setting.

    Stayed in November 2023

  • Reviewed: October 26, 2023

    5.0
    Location is not the best. Room next door was arguing and slamming doors all night. It did quiet down for a little after
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Desperate need of upgrade. Property is older and it shows. Most of breakfast was edible but needs help. Eggs were inedible. Would not stay again.

    Staff was friendly. Beds were clean.

    Stayed in October 2023

  • Reviewed: August 14, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Quite

    Stayed in August 2023

  • Reviewed: July 29, 2023

    5.0
    Not worth what I paid by any means.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Our room did not look at all like the pictures. Our room was so run down. Carpet icky and everything old. In the pictures it looks all updated but maybe when you book this way you get the old rooms. I’m am very disappointed.

    The breakfast was nice

    Stayed in July 2023

  • Reviewed: July 27, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The beds were so hard that I woke up everyday in pain from the beds. For this reason alone I’d probably not book at this hotel again.

    The breakfast in the morning was an awesome addition to the stay. The room was a decent size.

    Stayed in July 2023

  • Reviewed: July 10, 2023

    5.0
    I requested to be near pool since I have 2 little ones going with me and I feel that because I requested that they liter
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Dim hot hallways

    Clean

    Stayed in July 2023

  • Reviewed: June 14, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast location lovely

    Stayed in June 2023

  • Reviewed: May 29, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was a big pile of dirt right inside our door when we walked in I had to ask the maid to sweep it up. And there was black mold in the corners of the tub and around the tile where the wall meets the tile. The bed was pretty hard. There was a horrible smell that gave me allergies.

    The pool was nice.

    Stayed in May 2023

  • Reviewed: March 7, 2023

    7.0
    The staff was very nice , the condition of the room was ok.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom had a. leak and to get towels it was a delay

    it had a cvs next door

    Stayed in February 2023

  • Reviewed: February 28, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The rooms and facilities were rundown, the bathroom sink faucet was very loose, the room needs repainting, drywall taping was loose, the bathroom fan vent was dirty.

    The bed was comfortable, breakfast was adequate, the location was good.

    Stayed in February 2023

  • Reviewed: February 27, 2023

    7.0
    Good rooms, hotel common spaces were fair
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Its installations. It doesn’t really have a Lobby and hallways look old, specially the floor. Breakfast was fair: tea and coffee were not good, and “scrambled” eggs were fixed on the microwave. The tables were rarely cleaned up and there were full trash cans right there. Breakfast was served outside, near the pool. The idea is good but it is too open and gets uncomfortable if days are cold and windy, like it happened to us.

    The room was clean, big and comfortable. Parking was close by.

    Stayed in February 2023

  • Reviewed: February 26, 2023

    7.0
    great manager, personable
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    needs map of the city and attractions ice machine working on all floors

    breakfast ice machine near bus laundry access

    Stayed in February 2023

  • Reviewed: February 23, 2023

    7.0
    it was ok
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    bed ok rooms outdated

    it was ok eggs sausages cold

    Stayed in February 2023

  • Reviewed: March 14, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    location and price

    Stayed in March 2022

  • Reviewed: January 10, 2022

    7.0
    Absolutely fine
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights

    Not much in the immediate vicinity (though this may have been results of the time we were visiting and the effect of the pandemic).

    Room was huge, which was nice as we could have our bags open without having to jump over them. Having a laundry on site was great half way through the trip. We enjoyed the hot tub and the pool even though other people thought it was too cold (100F approx.). All in all, it was practical if looking a bit tired.

    Stayed in December 2021

  • Reviewed: January 7, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights

    Bathroom was in great need of repairs. The shower liner was torn and yellow. The wall tile in the tub had a huge crack.

    Beds were super comfy.

    Stayed in January 2022

  • Reviewed: December 16, 2021

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 1 night

    Place ok. Older place but was clean. Did serve breakfast outside near pool. Fresh eggs and bacon along with standard items.

    Stayed in December 2021

  • Reviewed: November 30, 2021

    7.0
    OK VS Price
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night

    Breakfast only had egg & beacon, no ham no sausage, no fruit. The air conditioner was too noise. I had to switch it off else hard to sleep.

    Breakfast set at pool side. The environment was nice, silent and nice sunshine. The room was clean and necessary supplies were available in the room.

    Stayed in November 2021

  • Reviewed: November 28, 2021

    6.0
    overall it was good!
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    limited breakfast

    location/price

    Stayed in September 2021

  • Reviewed: November 17, 2021

    7.0
    Wanted to see the sights around Palm Springs. Served out needs.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 3 nights

    We stayed 3 nights; first night didn't ask for housekeeping, but a maid was in our room late when we got back from a trip, so waited for her to finish. Next day put out the please make up room sign (might as well get it over with..) - didn't happen; 3rd day did same - didn't happen. Not a big deal, since we stayed 3 nights and had enough new towels. But it would have been nice to have the trash taken out. Also, no freezer in the fridge. Things thawed... Nice and quiet til 3rd nite - it WAS a Friday.

    The location was good for the sightseeing we planned. The room was comfortable enough. Breakfast was adequate considering the pandemic.

    Stayed in November 2021

  • Reviewed: November 15, 2021

    7.0
    the stay was ok but could have been better if this hotel put money into renovations.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    outdated, bathrooms need work, not very clean, the place needs an entire makeover

    pool, breakfast, location

    Stayed in November 2021

  • Reviewed: November 3, 2021

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    room needs updating

    close to downtown

    Stayed in September 2021

  • Reviewed: October 22, 2021

    5.0
    Adequate
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Furnishings were shabby, arms of upholstered arm chair and Ottoman was darkened with use; there were two half dollar size yellow stains on the white comforter

    Comfortable bed, lots of cushy pillows, but the room was a little shabby. Not a Hilton, but then again - not a Hilton price!

    Stayed in October 2021

Showing 1 - 25

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