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  5. Reviews of Best Western Jacksonville Inn

Reviews of Best Western Jacksonville Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1709 West Morton Avenue, Jacksonville, IL 62650, United States of America

#1 of 4 hotels in Jacksonville

Guests' Choice

Review Score

Based on 195 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.9

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    8.6

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 13, 2024

    8.0
    Met our needs for the night
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No comment Met our needs for the night

    Great location. In town for graduation Hot breakfast. Great choices Hot shower

    Stayed in May 2024

  • Reviewed: April 29, 2024

    8.0
    It was clean and had a comfortable bed
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Sink area not big enough and then had ice bucket and coffeemaker in that space

    It was convenient for our return trip from Branson to break up our ride

    Stayed in April 2024

  • Reviewed: April 19, 2024

    8.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Carpet needs cleaning

    Friendly, easy access

    Stayed in April 2024

  • Reviewed: April 5, 2024

    8.0
    Stressful
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I was initially given an adjoining room, next to an outrageously loud obnoxious group who were yelling, bouncing a ball against the wall, slamming their bathroom door, adults shouting at the kids. All of this during my first 5 minutes after checking in. This created a very high stress level and I had to request a room change at the front desk. I was given another room but that night was already ruined.

    Stayed in April 2024

  • Reviewed: January 6, 2024

    9.0
    Good environment
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    None

    Clean and neat

    Stayed in December 2023

  • Reviewed: December 1, 2023

    8.0
    Comfortable for the price. Staff just needs to be watchful and hopefully replace those awful sofas.
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The sofa was rock hard and there were dirty towels on the floor as soon as you walked into the room. I’m assuming housekeeping forgot them because there were fresh ones neatly hung. That wasn’t pleasant walking into, but other than that it was fine

    Really liked the layout of the king suite. The breakfast was decent and the staff were very friendly.

    Stayed in November 2023

  • Reviewed: November 6, 2023

    8.0
    Overall good lodging
    • With a pet
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights

    Kind of noisy late nights. Price was too high, but I think probably comparable in the current economy: VOTE republican! A coffee table or end table would have been helpful.

    Breakfast was what was expected. Location was reasonably close to my event. Staff was helpful.

    Stayed in November 2023

  • Reviewed: September 25, 2023

    7.0
    Very friendly staff. I would probably stay here again.
    • With a pet
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I booked a king bed (which was very comfortable) but it didn’t have any bed pillows. Just 4 square sofa accent size pillows. Extremely odd. The hallways were fairly warm and musty. There were dehumidifiers in the hall too so perhaps something was being addressed.

    It was nice and quiet! So thankful for that. And the staff was terrific. They welcomed my dog with enthusiasm and made us both feel good about our arrival.

    Stayed in September 2023

  • Reviewed: September 15, 2023

    8.0
    It was a stop we needed on the way home
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom small vanity in hallway

    Room was just right for a couple

    Stayed in September 2023

  • Reviewed: August 4, 2023

    7.0
    This was a great value
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good value. Clean. Conveniently located Breakfast selection was good

    Stayed in August 2023

  • Reviewed: July 20, 2023

    7.0
    Good but the breakfast was good but cold.
    • Leisure trip
    • Couple
    • Queen Room with Roll-in Shower
    • Stayed 1 night
    • Submitted from a mobile device

    Not crowded large parking lot

    Stayed in July 2023

  • Reviewed: July 3, 2023

    9.0
    It exceeded our expectations.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Clean. Good breakfast. Convenient location.

    Stayed in June 2023

  • Reviewed: June 26, 2023

    7.0
    Good.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The breakfast meat choice seems to vary to one for each day of the week.. I had a sausage patty the previous day at a catered event and did not choose to have it 2 days in a row.

    The bed appeared clean and was comfortable..

    Stayed in June 2023

  • Reviewed: June 10, 2023

    9.0
    It was comfortable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Air wasn’t cold at first but they fixed it right away

    It was great

    Stayed in May 2023

  • Reviewed: May 30, 2023

    9.0
    Will Stay Again!
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The vending machines only took cash 😕 No hot tub, but the pool looked great.

    The staff was welcoming and friendly, the facility was clean and inviting, my room was roomy, comfortable and clean. Fantastic location, close to restaurants, shopping, highways. Great looking pool, I will use it during my next stay. I felt safe to park and stay as a solo female.

    Stayed in May 2023

  • Reviewed: April 17, 2023

    8.0
    Okay, could have been better.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Cindy the front desk clerk kept coming to our room shortly after we arrived telling us to be quiet. We had 3 rooms with 6 toddlers and it was 2am in the morning. We had traveled for our grandfather funeral, they wanted snacks, and to play after being in the car all day. She as super inconsiderate and another worker had the room acrossed from us and she said she never heard us. Cindy was rude, and seemed like large parties of people scared her. Traveling with 6 toddler isn't typical and one of them was crying. Have you ever tried to quiet a tired and cranky toddler in a new environment?

    Price and some of your staff is amazing.

    Stayed in April 2023

  • Reviewed: February 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The carpets need a cleaning in our room

    Breakfast was very good

    Stayed in February 2023

  • Reviewed: December 22, 2022

    9.0
    comfortable
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    breakfast

    everything

    Stayed in December 2022

  • Reviewed: August 15, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast offerings

    Stayed in August 2022

  • Reviewed: July 5, 2022

    7.0
    Good but not great but would absolutely stay again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    No fruit for breakfast. A somewhat musky smell in the room. Otherwise everything else was acceptable.

    Stayed 2 nights July 4th weekend with wife and granddaughter for softball. Check in fast and went well. Lady at desk was nice. Breakfast needed some fresh fruit. Food was basic but plentiful and tasted fine. Lady working was nice and efficient. Room was also basic. Had some musky smell but seemed clean and everything worked fine. Didn’t use pool but looked okay. Price for Saturday was higher than on Sunday because of more folks staying Saturday only due to softball/baseball tournaments.

    Stayed in July 2022

  • Reviewed: June 2, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    staff was very friendly and helpful. Perfect location and clean rooms!!

    Stayed in May 2022

  • Reviewed: May 28, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Pool needed a little more lighting.

    The room was nice and clean. The pool was a tolerable temp. The shower was clean and had good water pressure. Staff were very pleasant.

    Stayed in May 2022

  • Reviewed: May 17, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It was a nice room and nobody bothered me while I was there.

    Stayed in May 2022

  • Reviewed: May 15, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    While I and my kids were at the pool, there were 4 other kids in the pool area that were running and jumping in the pool. One of them almost jumped on my daughter. Staff was watching and did nothing. There were no parents around either

    Stayed in April 2022

Showing 1 - 25

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