The rear door to the parking lot slams shut. It's very loud to the nearby rooms.

Stayed in May 2024

Rooms were a bit small, but regardless, it was a great stay

Staff that was there at check in was very friendly and turned out to be really helpful. Especially when asked about food choices in the area

Stayed in May 2024

The air conditioner definitely needs an upgrade. It was super hot and stuffy in the room and the air was blowing but very light cool air. The shower had no cold water. It was either scolding or nothing at all. The shower head was broken as well. It was either beating down on you like a jet or a flood that you needed to stand directly under. We did not know this because we did not use the showers last year. We also were in a different size room.

This was our second time staying here. I liked how close it was to downtown where all the restaurants and shoppes are. We stayed for a basketball tournament that was in state college so wasnt a bad drive.

Stayed in March 2024

The property was well maintained!

The staff were polite and helpful.

Stayed in January 2024

Very clean. Key cards were waiting for me when I arrived. Breakfast was typical and as expected (waffles, eggs, sausage, potatoes, cereal, coffee, juice, etc.), but very good. Bed was comfortable.

Stayed in January 2024

The room was small and same as bathroom.

Clean, beds comfortable. Breakfast was decent.

Stayed in November 2023

can not think of any thing

Had a good Breakfast.. Bed were very good .

Stayed in October 2023

Shower drained slowly

Lovely breakfast! Eggs and sausage!

Stayed in November 2023

Room was quiet, clean, and bed was comfy. Breakfast was good with good options for a continental breakfast.

Stayed in October 2023

room too small

Stayed in September 2023

We had a confirmed booking.com reservation for 2 nights, and when we showed up, we were told we only had the second night, and there were no rooms available! Kailah was able to find us a room at their sister property, Lindsey Suites, which was also in Lock Haven. Unfortunately, that room was a big disappointment, primarily because it only had a tiny A/C unit in the living room and a floor fan in the bedroom to blow around the hot air. We also had to come back to the Best Western for breakfast, ice, or any other amenities.

Room and bed very comfortable and clean. Breakfast was very good with constant attention to keeping it stocked and clean. Kailah at the front desk was terrific, and we really needed her help due to a mix-up between booking.com and the hotel.

Stayed in September 2023

Receptionist could have payed more attention to the new guest rather than talking to a friend in the breakfast area.n this was in the early evening.

Decent breakfast but area was very small and hard to move around even with a few persons.

Stayed in July 2023

Never should’ve gone through booking.com. Much cheaper other sites

Friendly people, clean

Stayed in August 2023

Nothing

Clean and staff was friendly

Stayed in August 2023

Kayla at desk found my ipad sitting on top of my car, and tracked me down to returned it at night to my room. I was most pleased and utterly surprised

Stayed in August 2023

No negatives

Very clean. Friendly staff. Beds were very comfortable. Great breakfast! I would definitely recommend to others.

Stayed in July 2023

That there was only 1 elevator. No seating for breakfast. The fact that rooms still aren't being cleaned considering we stayed 3 nights! Don't feel we should have to go to service desk for garbage bags, toilet paper and bath towels. All other safety measures are gone no sanitizer in site so you should go back to cleaning rooms.

The room was very clean loved the deep tub!

Stayed in July 2023

No pool.

Queen beds instead of doubles like many hotels. Amazing shower water pressure. Good breakfast, very kind staff.

Stayed in July 2023

I'm not sure what created my problem. I had had a confirmed reservation sent to me via email from Booking for my May 19th reservation. However, when I arrived at the hotel on the 19th, I was told they did not have my reservation. This necessitated my having to make another payment for my stay. My Discover Card statement clearly shows that Booking was paid for my 5/19/23 reservation. Even though I have made a number of attempts to be reimbursed for my loss, neither Best Western or Booking is taking responsibility for seeing that I get reimbursed. Should this continue, I will be forced into contacting the Cleveland Plain Dealer travel editor to see if they might be able to assist me in this matter.

Breakfast was quite adequate. Staff was helpful.

Stayed in May 2023

we were I formed it had charging for electric vehicles.this was true if on3 brought their own cables which is not how 99% of ecar owners operate.

Convenient stop to break up a 12 hour trip to our home destination.

Stayed in May 2023

The mattresses in our king bed were way too soft. But that just my preferences. Overall the stay was good.

The staff was excellent.

Stayed in May 2023

Room was as expected with nice linens and comfortable beds. There were many satisfying breakfast items - not just pastries, but the eating area is very small (not a real problem because we took ours back to the room). I also liked that they honored my note from the web site asking for a ground floor room near a door since we have dogs.

Stayed in May 2023

Morning housekeeper was rude. All other staff was very friendly.

Close to Lock Haven campus.

Stayed in May 2023

affordable

Stayed in April 2023