9665 South Mason Montgomery Rd, Mason, OH 45040, United States of America
#15 of 23 hotels in Mason
Guests' ChoiceBased on 668 hotel reviews
7.4Cleanliness
7.8
Comfort
7.8
Location
8.6
Facilities
7.6
Staff
8.4
Value for money
7.9
Free Wifi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 27, 2024
Roslyn
United States of AmericaThe spa wasn't very hot and the jets wasn't on.
The staff was very nice and professional. The room was clean and neat, very comfortable. The shower was very nice the water was good and hot and relaxing, it had a good pressure flow.
Stayed in May 2024
Reviewed: May 20, 2024
Teresa
United States of AmericaToo much chlorine in the pool area, our eyes were burning. Person taking care of breakfast area constantly on phone via ear buds, kind of rude to guests.
1st floor accommodations, great breakfast selection.
Stayed in May 2024
Reviewed: May 18, 2024
Renee
United States of AmericaThe bed is not comfortable.
Stayed in May 2024
Reviewed: May 13, 2024
Ryan
United States of AmericaKeeping in mind that this is not a 4 or 5-star hotel, I saw an alarm clock in one room with the snooze button completely smashed in, the second floor hallway when you get out of the elevator smelled a little off/weird, all of the hallway trim on the wall at the floor was removed.
The location is, in my opinion, probably the greatest aspect of this hotel. Close to many amenities.
Stayed in May 2024
Reviewed: April 29, 2024
Heather
United States of AmericaI booked this hotel because it had a pool for my daughters to swim in after a long day of sports, the pool water was murky and the hot tub was the same way; definitely could have used some chemicals. The free breakfast was nice and had a good selection of food but there were tiny ants roaming all around on the counter, especially next to the waffle making station.
Rooms were clean and accurate to what the pictures showed. Front desk staff was nice and also accomodating when I asked to switch rooms.
Stayed in April 2024
Reviewed: April 25, 2024
Janice
United States of AmericaIt was noisy at night.
Location
Stayed in April 2024
Reviewed: April 18, 2024
Joel
United States of AmericaNeeds some remodeling
Location
Stayed in April 2024
Reviewed: April 11, 2024
Naomi
United States of AmericaIt was good. Staff rushed us.
Stayed in March 2024
Reviewed: March 21, 2024
Kerri
United States of AmericaHad to change rooms at first.Then the hottub that we booked the hotel specifically for was so full of chlorine and/or bleach that it hurt my husbands and daughters' lungs and skin.
The beds were comfy. The breakfest was good and stocked.
Stayed in March 2024
Reviewed: February 8, 2024
Russell
CanadaThe amenities and price
Stayed in January 2024
Reviewed: January 24, 2024
Mirian
United States of America- The first room had a clogged bathtub. Since it was 10:00 PM on a Friday, they ended up switching the rooms instead of calling maintenance. - I could not close one of the curtains and there was a light just in front of the window. A light room doesn't bother me that much, but I believe that sensitive people won't like that.
I've stayed in better hotels, but it's ok for the price. The bed was comfy and the breakfast was not too bad (not continental). I also liked that they asked which floor we would prefer to stay.
Stayed in January 2024
Reviewed: January 14, 2024
Acton
United States of AmericaThe heater made a terrible clicking sound and kept us awake. The tub plug did not work so you couldn't take a bath, only a shower.
The price was ok and beds were comfortable.
Stayed in January 2024
Reviewed: January 9, 2024
Durrell
United States of AmericaThe refrigerator had an off smell with it and it made a noise when opening.
The staff was cool, bed was comfortable, and it was spacious
Stayed in January 2024
Reviewed: January 2, 2024
Adriana
United States of AmericaThe room was spacious. The staff was helpful. The place was quiet.
Stayed in January 2024
Reviewed: January 1, 2024
Sangkyu
United States of AmericaLocation
Stayed in December 2023
Reviewed: December 23, 2023
Athena
United States of AmericaOlder hotel, but very clean.
Stayed in November 2023
Reviewed: December 15, 2023
Catherine
United States of AmericaConvenient location
Stayed in November 2023
Reviewed: December 11, 2023
Jo-an
United States of AmericaThey were remodeling and the pool was close. I wasn't told this before booking. Also they came and emptied trash in our room but they didn't clean tub.
The room was nice.
Stayed in December 2023
Reviewed: November 28, 2023
Sharon
United States of Americagood breakfast
Stayed in November 2023
Reviewed: November 4, 2023
Powers
United States of AmericaThe hot tube was not clean. The water was green, and you could see the slim skin cells, and when it bubbles, you could see the brown dirt in the bubbles
I like the rooms was joined an staff for extra towels was delivered fast. It had a refrigerator and a microwave.The breakfast was very good.
Stayed in October 2023
Reviewed: October 10, 2023
Anna
United States of AmericaDated. Beds not very comfortable
Close to wedding.
Stayed in October 2023
Reviewed: October 10, 2023
Debra
United States of AmericaClean, quiet room and comfortable bed.
Stayed in October 2023
Reviewed: September 24, 2023
Kelly
United States of AmericaNo complaints
It was clean. Very modern
Stayed in September 2023
Reviewed: September 11, 2023
Greg
United States of AmericaThe room, facilities and breakfast are what we expected. The room with two queen beds was clean, comfortable and provided a good night sleep. We were looking for a match for quality and value. This BW met our needs. The breakfast was typical for this type of facility - scrambled eggs, sausage patty, cereal, bread and bagels, excellent coffee, fruit and two waffle makers. The person taking care of the breakfast did a nice job of keeping things stocked and was quite helpful. The rooms were smaller and did not have a lot of space to move around. But, all we needed was a quality place that provided value, clean rooms, comfortable beds, a good night sleep and a reasonably good breakfast. This BW met our needs and expectations. This place also is close to quite a few and varied restaurants. Very convenient.
Stayed in September 2023
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