1617 Naperville Wheaton Rd, Naperville, IL 60563, United States of America
#12 of 19 hotels in Naperville
Guests' ChoiceBased on 472 hotel reviews
7.8Cleanliness
8.1
Comfort
8.1
Location
8.5
Facilities
7.9
Staff
8.5
Value for money
7.9
Free Wifi
7.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 30, 2024
Larry
United States of AmericaTHE TOILET WAS VERY SMALL ONLY ABOUT A FOOT ABOVE THE FLOOR, NOT EASY TO USE.
no noise checked in early no problem very very nice. I would recommend to other people.
Stayed in May 2024
Reviewed: May 23, 2024
Kissmanovich
Ukrainethe refrigerator was broken
purely
Stayed in May 2024
Reviewed: May 17, 2024
Gaia
ItalyThe position and the structure itself were perfect for walking around downtown or getting in a car to Chicago.
Stayed in May 2024
Reviewed: May 11, 2024
Alexis
United States of AmericaNo negatives good for the price I had a whirlpool suite, I didn't get in the tub tho it didn't look as great as the picture and I filled it slightly and it took forever to drain but that's expected.
It was just okay I wouldn't say it was the best hotel I've stayed in but not the worst either
Stayed in April 2024
Reviewed: May 4, 2024
Annette
United States of AmericaNa
It was close to where we needed to go and it was cheaper then anywhere else
Stayed in April 2024
Reviewed: April 29, 2024
Smith-powell
United States of AmericaV at the front desk was overly courteous,nice,humorous, simply a wonderful welcoming individual to deal with! She got me in and taken care or quickly!!
I did not have breakfast.
Stayed in April 2024
Reviewed: April 20, 2024
Kevin
United States of AmericaClean & staff were professional
Stayed in April 2024
Reviewed: April 13, 2024
Lucca
United States of AmericaCan't think of anything.
Excellent breakfast; a lot more than I expected. Friendly desk staff. Clean, spacious rooms.
Stayed in April 2024
Reviewed: April 8, 2024
Dennis
United States of Americakilled one roach in room
Stayed in April 2024
Reviewed: March 18, 2024
Carey
United States of AmericaRooms felt a little outdated, some cracks in the ceilings/walls, etc. But it was clean and comfortable overall.
Friendly staff, fast service, good breakfast.
Stayed in March 2024
Reviewed: February 18, 2024
Angelika
United States of AmericaEverything was good, but they charged me 150 due to me lighting my candles they claim they had to deep clean. That was the only downside
Stayed in February 2024
Reviewed: February 12, 2024
Courtney
United States of AmericaRoom 130 the only complaint I had is huge gap under the outside door that let a draft in, and the bed was not that comfortable.
Accessibility to the room, price. Everything I was looking for, staff and breakfast was great
Stayed in February 2024
Reviewed: February 5, 2024
Hannah
United States of AmericaSome of the other guests were loud during the night and it woke us up but nothing we could change.
Location was great close to anything you could really need
Stayed in February 2024
Reviewed: January 30, 2024
Miller
United States of AmericaThe outside of the building doesn't look welcoming. The motel rooms on the first floor are a bit scary looking.
The room was fantastic. Just lovely.
Stayed in January 2024
Reviewed: December 5, 2023
Katya
CanadaTowels could be better. No bat or restaurant in the hotel (it is a three star property, but a five star). Happy to see hotel is arranging for ordering in service for food. But BYOB
Good and varied breakfasts, comfortable beds, very kind and accommodating staff, location close to highways and many stores availability of fridge and microwave in each room is a huge plus. Excellent value for money!
Stayed in December 2023
Reviewed: October 24, 2023
Robert
United States of AmericaI like the location. There are things to do and places to eat close by. Also the airport isn't too far away.
Stayed in October 2023
Reviewed: September 25, 2023
Miller
United States of AmericaSmelled funny, had a weird order to it.
It was clean
Stayed in September 2023
Reviewed: September 22, 2023
Paul
United States of Americaac didnt work
lack of noise comfy bed
Stayed in August 2023
Reviewed: September 21, 2023
Paulino
Philippinesgood breakfast, individual air con works well
Stayed in September 2023
Reviewed: September 17, 2023
My
United States of Americanone
location, room, breakfast
Stayed in September 2023
Reviewed: September 15, 2023
Kolozsi
United States of AmericaTV service was terrible. All channels were in analog. Just for that reason, I would not stay there again.
Very good location
Stayed in September 2023
Reviewed: August 30, 2023
Shanta
United States of AmericaThe jacuzzi rooms are isolated from the main Hotel.. You had to walk outside to get to the main hotel.. Thank goodness it was not winter time!!!
Stayed in June 2023
Reviewed: August 20, 2023
Barbara
United States of AmericaWe expected they would have a pool, but they didn't. Sad kids.
The room and breakfast were excellent
Stayed in August 2023
Reviewed: August 17, 2023
Leslie
United States of AmericaTraveling with a person with limited mobility, but the handicap services were not handicap-friendly! Shower was downright dangerous. Room was at the end of a long hall. Parking was far from door.
Friendly staff. Good breakfast
Stayed in August 2023
Paris, France
Osaka, Japan
Tameslouht, Morocco
Sweetwater, USA
Baron, France
Sankt Johann in Tirol, Austria
Modica, Italy
Porto, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content