1816 North Pepper Lane, Spokane Valley, WA 99019, United States of America
#9 of 18 hotels in Spokane Valley
Guests' ChoiceBased on 340 hotel reviews
7.9Cleanliness
8.5
Comfort
8.5
Location
8.5
Facilities
8.1
Staff
8.5
Value for money
7.6
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 8, 2024
Wendy
United States of Americawhen we tried to check in we were tired and needed a bathroom. no one was at rhe desk and we stood around for quite a while. there was a sign in front that said be back but really!!!! One staff person??
easy on and off of the freeway.
Stayed in June 2024
Reviewed: June 3, 2024
Richard
United States of AmericaBeing in our 60's the Bed in the room was comfortable but it sits way to high. When i sat at the end of the bed my feet could not touch the floor making it uncomfortable to put shoes or socks on and pants. Along with that the bathtub was too high also and the tub was slick making taking a shower an adventure this was room 206 the tub floor needs better grip
The Breakfast was great enjoyed it and the Location was great nice area and lots of places to dine around the property.
Stayed in June 2024
Reviewed: May 3, 2024
Susan
CanadaBreakfast was good, lots to select from. Beds were very comfy. Location was good for our purposes. Restaurant across the road was very convenient for dinner.
Stayed in May 2024
Reviewed: April 15, 2024
Kimberly
United States of AmericaIt was very warm in the room on the 3rd floor & noisy
very good choices for breakfast & clean environment
Stayed in April 2024
Reviewed: March 18, 2024
Joseph
United States of AmericaWalls and ceilings seemed a bit thin. Could hear a lot of noise from halls and room above.
Location, breakfast, separate bedroom for kids
Stayed in March 2024
Reviewed: March 18, 2024
Shannon
United States of AmericaIt was older. The microwave didn’t work, the thermostat didn’t work good and only one elevator. The pool was also cold.
The room size
Stayed in March 2024
Reviewed: March 11, 2024
Tyne
CanadaThey did not have adult only hours at the pool, and being a popular hotel for traveling teams and families, the pool was so crowded with kids playing and parents on the side you could not get a spot. You also could not get into the hot tub until late.
It was a nice room and good location, right off the interstate and beside a lovely walking trail by the river. It had good food for a continental breakfast. The pool and fitness room were open 24 hrs
Stayed in March 2024
Reviewed: March 4, 2024
Oelke
United States of AmericaWe didn't like the temperature of the pool that was falsely advertised. The back door doesn't work at all whatsoever. It is completely broken so we could not enter from the back. We then had to pack up all of our stuff that we had at the door, including our three small children load up and repark.
To stay at this hotel was pretty decent. We usually book for amenities and while the pool says it was 85°, it was far less than that. It honestly felt like about 70°. We were hoping for a bit warmer of a pool, but that's okay.... Our children and ourselves enjoyed the hot tub.
Stayed in March 2024
Reviewed: January 27, 2024
George
United States of AmericaThe weather.
The location is an easy off of the freeway and over the top of I-90. I arrived around 7:00 PM. The receptionist was very friendly and helpful. The room was clean, warm, & very nice. I had an early departure, so I was unable to partake of breakfast. I have stayed here before and found the breakfast exceptional.
Stayed in January 2024
Reviewed: January 3, 2024
Reed
United States of AmericaProbably the breakfast hour. Coz until 930 am.
The staff is friendly and good for family. They have activities room to play and the pool is clean. They are pet friendly that's a bonus. We enjoy our stay for 2 nights. Thank you
Stayed in January 2024
Reviewed: October 15, 2023
Spencer
United States of AmericaFast check in. The breakfast was above expectations. The pool was warm and the bed was comfortable.
Stayed in October 2023
Reviewed: October 9, 2023
Lisa
United States of AmericaThey put me on the dog floor w/o telling or asking me. Breakfast didn't fit for my diet. Pork in everything. Would of liked oatmeal not in packages.
Bed was comfortable.
Stayed in October 2023
Reviewed: October 1, 2023
Kyra
United States of AmericaIt was dark by my vehicle and the elevator sounded scary.
The pool my kids were able to swim anytime
Stayed in September 2023
Reviewed: August 29, 2023
Deborah
United States of AmericaElevator was non functional No place to take a nice walk
Big rooms Beautiful swim area
Stayed in August 2023
Reviewed: August 14, 2023
Craig
United States of AmericaSlow elevator
Well kept, had a new tv installed just before our arrival, did not work properly service man showed up immediately and repaired it , excellent breakfast to!
Stayed in August 2023
Reviewed: July 24, 2023
Gregory
United States of AmericaThe air conditioning in our room did not work so we talked to Debbie and she put us in another room. The only other problem that has to be the worst elevator I've ever used.
We had a very comfortable stay. Debbie at the front desk was amazing and very friendly.
Stayed in July 2023
Reviewed: July 24, 2023
Candace
United States of AmericaLow low toilets....sounds silly enough but not good if you are older.
Love the consistency of knowing it will be good.The breakfasts are always great! Clean and comfortable great beds.
Stayed in July 2023
Reviewed: July 17, 2023
Karen
United States of AmericaThe elevator was very slow
Very quick access to the highway. Pool open all the time. The staff was friendly
Stayed in July 2023
Reviewed: June 23, 2023
Travis
United States of AmericaCan't say anything bad. Experience was nothing short of positive. Too many tip jars in the dining room. 1 on each counter.
Staff was great. Nate went above and beyond to help us. Comfy bed. Pool and whirlpool were nice. Breakfast was good.
Stayed in June 2023
Reviewed: June 18, 2023
Katheryn
United States of AmericaNo complaints.
Location because we were in spokane valley for a track meet. Easy to get to and from hotel to meet locations. Front desk let us check in early.
Stayed in June 2023
Reviewed: June 11, 2023
Hurshell
United States of AmericaGreat room amenities, good breakfast
Stayed in June 2023
Reviewed: March 21, 2023
Michael
United States of Americaexpensive!!
clean and nice neighborhood
Stayed in February 2023
Reviewed: February 9, 2023
Sarah
United States of AmericaI was surprised to see two of the pillow cases had stain on them.
I liked the location and how easy it was to find.
Stayed in February 2023
Reviewed: January 18, 2023
Amber
United States of AmericaWe had a rip on one of our sheets.
The breakfast was great. I was also hauling my horse trailer, and they were able to accommodate my parking for me. Really liked the customer service.
Stayed in January 2023
Buenos Aires, Argentina
Seville, Spain
South Lake Tahoe, USA
Lome, Slovenia
Reolid, Spain
Savannah, USA
Seoul, South Korea
Natal, Brazil
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content