Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Virginia hotel reviews
  4. Zion Crossroads hotel reviews
  5. Reviews of Best Western Plus Crossroads Inn & Suites

Reviews of Best Western Plus Crossroads Inn & Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

135 Wood Ridge Ter , Zion Crossroads, 22942-6966, United States of America

#2 of 2 hotels in Zion Crossroads

Guests' Choice

Review Score

Based on 204 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    8.8

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    7.8

  • Free Wifi

    8.3

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: May 21, 2024

    9.0
    Wonderful and comfortable.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    The sheets did not seem to be very clean. I noticed yellow stains on them and that was on my last day there. The breakfast could use some upgrades too. The eggs are not good at all.

    Loved the renovations and the upgrades to the hotel. It was like a brand new property. It is close to everything. There are several options for dining from fine dining to drive thru for burgers.

    Stayed in May 2024

  • Reviewed: May 20, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Paid too much for the room.

    Breakfast was fine and location is good.

    Stayed in May 2024

  • Reviewed: May 1, 2024

    8.0
    Good place for the price.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t like that I had to take a cold shower.

    The location and pool area were great

    Stayed in April 2024

  • Reviewed: April 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Na

    Na

    Stayed in March 2024

  • Reviewed: April 6, 2024

    9.0
    Convenient to events planned for this trip.
    • Leisure trip
    • Couple
    • King Room - Disability Access
    • Stayed 2 nights

    Room rates much higher than necessary in my opinion.

    Stayed in April 2024

  • Reviewed: March 22, 2024

    7.0
    Overall value for price not reflected in the stay experience. Good location. Pleasant staff.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    Room coffee was terrible. Could not drink the in-room coffee. The in-room refrigerator did not work so well. The freezer worked great but the refrigerator struggled to keep our cold items cold. Having the beds made during our stay was an added service that was not explained to us at check-in. Upon returning to the room for the second night we were looking forward to fresh made beds and a cleaned room. When I called the front desk to ask about the beds not being made I was told that was an added service that I had to request at check-in. Not sure if I agree with that policy. Disappointing to say the least.

    Breakfast included with stay added value. The staff working the breakfast area in the mornings was terrific. Overall qualtiy of food and drink options were great.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    8.0
    met the purpose for our trip.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    We were on our way to a funeral and arrived an hour short of check in. I called three times and was kind of 'put off' by staff not being able to commit to one room being available to change into appropriate clothes for the occasion. We were however able to get in and changed. Also, there is clearly a need for upgrading the place which I noted was underway.

    Breakfast was adequate. Room was comfortable and clean. Pool looked awesome but we didn't use it. Parking is adequate; it's easy to find and there are some good walking areas nearby with lots of shopping opportunities for the usual stuff.

    Stayed in February 2024

  • Reviewed: March 4, 2024

    9.0
    Great for a getaway, convenient and relaxing!
    • Leisure trip
    • Couple
    • King Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Coffee, whatever the hotel’s coffee brand is - AWFUL, bitter stuff! I tried the room coffee, it was horrid. The breakfast coffee was only slightly better, but still unpleasant.

    Room was clean, set up and layout of room great! Location was close to the exit, with a Starbucks right in front of- HUGE bonus for me! Staff were fabulous. Breakfast was good. Loved the indoor pool. Amenities were on point! Definitely updated and maintained.

    Stayed in March 2024

  • Reviewed: February 27, 2024

    8.0
    Good stay except for the sheets.
    • Leisure trip
    • Couple
    • King Room with Roll - In Shower - Disability Access
    • Stayed 1 night

    The Bed sheets were scratchy.

    The gentleman who maintained the breakfast area was AWESOME! It was very clean and he kept the food stocked up. He was very friendly and was concerned for the needs of the guests.

    Stayed in February 2024

  • Reviewed: December 1, 2023

    9.0
    I would feel comfortable staying there again.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Continental breakfast was just mediocre.

    Clean, very friendly staff

    Stayed in November 2023

  • Reviewed: October 27, 2023

    8.0
    Excellent
    • Leisure trip
    • Solo traveler
    • King Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Only one elevator

    Near to golf course

    Stayed in October 2023

  • Reviewed: August 30, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Suite with Jacuzzi and Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Jacuzzi bath was very dirty we had to go to walmart and buy bath cleaner before we could use it

    Confortable room

    Stayed in August 2023

  • Reviewed: August 30, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    good normal expectations

    Stayed in August 2023

  • Reviewed: August 25, 2023

    8.0
    Nice place for a one or two night stay. Front desk was pleasant and welcoming.
    • With a pet
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Additional charge for pet.

    Plenty of parking,indoor pool,clean room,pet friendly.

    Stayed in July 2023

  • Reviewed: August 19, 2023

    7.0
    Conveniently on the way to Monticello
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    A bit of an older building, as others have noted. This manifested in a slightly damp/moldy smell to the premises. The air-conditioning was a bit dry, as well.

    Mostly clean and comfortable enough. Check-in and check-out were very easy.

    Stayed in August 2023

  • Reviewed: August 7, 2023

    7.0
    Great stay for our travel but the value is not seen in the price paid
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 2 nights

    Hotel could be cleaner and the value improved for the price paid.

    Great staff and location for what we travelled for in Virginia.

    Stayed in August 2023

  • Reviewed: July 23, 2023

    9.0
    Good place for a nights sleep.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The rooms could use an update for current technology. There was one outlet in between the beds. The lamp and clock were plugged into it. Luckily, I have stayed at this hotel before and knew to bring my mini power strip. I had to unplug the clock to plug in the power strip to be able to use my CPAP and charge my phone. The tv was not set up for any streaming services, or have a guide for channels.

    Love that the location is near my family and very easy to get to from the interstate. The staff is always friendly and personable. Breakfast was more than just pastries, there were eggs, sausage, pancakes, bagels, yogurt and cereal. The pool looked clean. The beds were very comfortable.

    Stayed in July 2023

  • Reviewed: July 12, 2023

    8.0
    Location was perfect and staff was excellent. Will stay there next trip.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    A/C was a little louder than I would have preferred but it didn’t keep me awake.

    Didn’t try breakfast but staff was extremely helpful and friendly.

    Stayed in July 2023

  • Reviewed: June 28, 2023

    8.0
    OK for the price. Glad I was able to have a ground floor room. I pity those who have to use stairs
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    the sausage however had lots of gristle in it. Find a different supplier. Need some real dumbbells in the fitness room. TV was unable to change channels in the fitness room. Bed was too soft.

    Ok breakfast. pool is nice.

    Stayed in June 2023

  • Reviewed: June 14, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite with Walk-in Shower - Disability Access
    • Stayed 2 nights
    • Submitted from a mobile device

    could use some freshening up

    location was great

    Stayed in June 2023

  • Reviewed: June 12, 2023

    9.0
    over all was a nice stay and we had a great meeting
    • Business trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    The elevator was not working, and the shower was terrible, no water pressure at all and not enough water coming out of the shower

    the staff was very friendly and helpful, the room was nice an clean, the conference room that we use was nice

    Stayed in June 2023

  • Reviewed: March 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    A bit pricey for what it was.

    Just a quick stop on a long trip. It was a welcome rest for weary travelers. Didn't notice a lot.

    Stayed in March 2023

  • Reviewed: February 20, 2023

    8.0
    We were here briefly but if I need to stay in the area again this will definitely be my hotel of choice.
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    location and staff was very attentive and helpful.

    Stayed in February 2023

  • Reviewed: February 19, 2023

    7.0
    Convenient location with great staff!
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    rooms were a bit outdated and needed TLC

    staff was fantastic. location was great. Craig that worked the weekend breakfast was such a joy - he was friendly, kind and courteous. excellent employee!

    Stayed in February 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!