7904 Craft-Goodman Frontage Rd , Olive Branch, 38654, United States of America
#3 of 16 hotels in Olive Branch
Guests' ChoiceBased on 572 hotel reviews
8.7Cleanliness
8.9
Comfort
9.0
Location
9.2
Facilities
8.9
Staff
9.0
Value for money
8.9
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End of dialog contentReviewed: May 13, 2024
Danielle
United States of AmericaN/A
Customer Service,Pool,nice and clean,nice rooms and comfortable beds
Stayed in May 2024
Reviewed: May 11, 2024
Lowell
United States of AmericaMy wife and I stay at this location about every 6 to 8 weeks. We like the location and the facilities are Very nice. The Front desk staff especially Ms. Princess always have a warm welcome.. It’s become our go to Hotel when visiting that area on business… Only one little issue a lot of the rooms have carpet in need of cleaning or replacing.
Stayed in May 2024
Reviewed: May 9, 2024
Qiana
United States of AmericaThe blinds didn’t close all the way I felt exposed a little, I just kept the lights off at night and slept
The breakfast was good, bed comfortable , room clean , friendly staff, good location by Walmart and baskin Robbin’s . I love ice cream . Nice indoors pool. All you need is a jacuzzi
Stayed in May 2024
Reviewed: May 3, 2024
Tiffany
United States of AmericaEvery thing was perfect
Location
Stayed in April 2024
Reviewed: April 25, 2024
Barbara
United States of AmericaOnly room service every other day but no one told us that. There were no towel racks or hooks for our used towels that we are willing to use again. No lotion and bed was exceptionally hard.
It was clean, the front desk staff was very warm and friendly.
Stayed in April 2024
Reviewed: April 19, 2024
Cathy
United States of AmericaRoom was very comfortable and clean. We were here for a week and had excellent service. Breakfast was great and a large variety. Front desk service was wonderful especially Mrs. Princess!! Will definitely come back.
Stayed in April 2024
Reviewed: April 16, 2024
Susan
United States of AmericaToilet paper was a bit rough and the pool isn't heated. (Just my preference)
We were traveling to Memphis/Graceland. Was a bit hesitant about that area so stayed a little bit out. Best decision! When we first entered the hotel it was so pretty and well decorated. The girls at the front desk were nice, receptive and helpful! The room was very nice, bed comfortable and clean! Breakfast was delicious and the Lady that worked there was so sweet!! Mrs. Princess was the best!! I wish I had all the ladies names because they were all so nice, receptive and helpful! The hotel is near a Walmart (walking distance) and so is quite a few restaurants! I hope other Best Western Plus are as nice as this because I will search them out!
Stayed in April 2024
Reviewed: April 16, 2024
Ken
United States of AmericaGreat
Stayed in March 2024
Reviewed: April 10, 2024
Mark
United States of AmericaSomeone was making some kind of noise early one of the mornings. My wife said it sounded like a book was being dropped in the hall, repeatedly. Not really an issue concerning the hotel, but it was the only negative to an otherwise pleasant stay.
The recent reviews did not match our experience. Everything was fine and dandy. The service was efficient. The room was clean and comfortable. Breakfast was much better than I anticipated. The location was great with many restaurants nearby, a Walmart, and a Home Depot adjacent to the hotel. What more could a person ask for!😊
Stayed in April 2024
Reviewed: April 5, 2024
Calvin
United States of AmericaEverything was great.
Our stay was wonderful. Our room was very clean. Breakfast was delicious. The staff was wonderful. Beautiful hotel. Great location.
Stayed in January 2024
Reviewed: April 5, 2024
Tucker
United States of AmericaNothing.
Me and my family love the suite, bed, pool, and free full breakfast!
Stayed in March 2024
Reviewed: April 4, 2024
Carmisha
United States of AmericaN/a
Best breakfast I’ve had at any hotel
Stayed in March 2024
Reviewed: April 2, 2024
Timothy
United States of AmericaNothing to add.
Nothing more to add
Stayed in March 2024
Reviewed: April 1, 2024
Tara
United States of AmericaI don't know why google sent us to this location when looking up Memphis Tn, but it was ok and close to where we needed to go.
Breakfast had a good selection and the facility and room was clean. Beds were comfy. Didn't stink like our last hotel did. Felt more safe at this location then we did in St. Louis MO.
Stayed in March 2024
Reviewed: April 1, 2024
Eleanor
United States of AmericaThe receptionist that worked nights on this night I met her I was very pleased and taken care of.
Stayed in April 2024
Reviewed: March 29, 2024
Kathy
United States of AmericaNothing
Everything ! Conveniently located to restraunts,gas stations , walmart. Ms.Princess at the front desk is an asset to this company. She's very sweet,kind and welcoming as with all the employees at this facility . The breakfast area was kept spotless and replenished. The staff here really made this a great stay ! Kudos to all of you, especially to you Ms. Princess
Stayed in March 2024
Reviewed: March 28, 2024
Joseph
United States of AmericaAlmost feels like being home. Clean rooms up to date.
I’ve stayed in three different hotels since I started my job about 20 mins from this location. This is my favorite place to stay. I am there every Monday through Wednesday really enjoy staying here it’s my main spot to stay.
Stayed in March 2024
Reviewed: March 25, 2024
Kelly
United States of AmericaEverything was perfect
I didn't eat breakfast. Location was convenient to other stores.
Stayed in March 2024
Reviewed: March 25, 2024
Simon
United States of AmericaFirst room that I checked into was not clean nor were the beds fixed so they gave me another room
Great location with stores and restaurants
Stayed in March 2024
Reviewed: March 22, 2024
Tom
United States of AmericaWould’ve liked to seen a hot tub
It was very clean. The rooms were comfortable and the breakfast was a bonus.
Stayed in February 2024
Reviewed: March 19, 2024
Nancy
United States of AmericaI loved that there was coffee available in the lobby at all hours. I especially appreciated the decaf coffee in the evening. The breakfast spread was wonderful and there was plenty of space to enjoy our meal right there. I also appreciated that more paper products were available (cups, plates, etc) rather than plastic or foam. The beds were comfortable and the best selection of pillows than anyplace I stayed the previous three nights. Some of us like firmer pillows! Staff was friendly. It was a great, though short stay.
Stayed in March 2024
Reviewed: March 16, 2024
Jamie
United States of AmericaStaff were incredible! Friendly, welcoming, etc
Stayed in March 2024
Reviewed: March 3, 2024
Martin
United States of AmericaThe check in staff seemed preoccupied.
Staff was very friendly. Good value for the area
Stayed in March 2024
Reviewed: February 24, 2024
Brhia
United States of AmericaThe pool is normally heated this particular stay the heat wasn't working so the water was freezing.
The indoor pool !
Stayed in January 2024
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