915 W Dallas Street, Downtown Houston, Houston, 77019-4739, United States of America
#33 of 435 hotels in Houston
Guests' ChoiceBased on 462 hotel reviews
8.8Cleanliness
9.2
Comfort
9.1
Location
8.7
Facilities
8.9
Staff
9.3
Value for money
8.6
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 14, 2024
David
United States of AmericaAt some point a few outlets in my room (220) stopped working.
The fresh hot breakfast was better than most hotels I stayed at. They have cooks on standby to make sure the quality and quantity never drop.
Stayed in May 2024
Reviewed: May 13, 2024
Mccullough
United States of AmericaOnly 1 elevator which broke down at one point but was fixed quickly.
The room was very clean and comfortable.
Stayed in May 2024
Reviewed: May 12, 2024
Dominic
United States of AmericaFront desk not friendly,like whatever and sorry about it the house keeping yes they greeting us ☺️
The location and free parking plus Pool are great
Stayed in May 2024
Reviewed: May 1, 2024
Stephney
United States of AmericaThe pool and hot tub
Stayed in March 2024
Reviewed: April 30, 2024
Shondalon
United States of AmericaPutting people with children over top of us. Families with children should be place on lower levels so as not to disturb other guest.
Breakfast was great. Loved my stay!
Stayed in March 2024
Reviewed: April 29, 2024
Diane
United States of AmericaNeighborhood was okay but we chose not to walk out after dark.
Free parking. Stairway access because I don’t like elevators.
Stayed in April 2024
Reviewed: April 22, 2024
Valentino
CanadaOld Furniture/ bathroom faucet/ toilet not flushing well.
Room size/bedding/quiteness
Stayed in April 2024
Reviewed: April 21, 2024
Takisha
United States of AmericaNothing
Staff was very friendly
Stayed in April 2024
Reviewed: April 19, 2024
Anna
AustraliaThe property was well located and had everything we needed.
Stayed in April 2024
Reviewed: April 7, 2024
Tanya
United States of AmericaThe only minus was a towel with a hole in it but it was clean. Just need to change some old things they’re still using.
The staff were extremely helpful and pleasant. The room and Inn in general were clean and comfortable. The breakfast was excellent. The location is amazing with nice views close to downtown and huge park.
Stayed in April 2024
Reviewed: April 5, 2024
Caroline
CanadaAll good
Excellent- lots of variety!
Stayed in April 2024
Reviewed: March 31, 2024
Weber
United States of AmericaIt took the hot water in the shower to heat up
The whole hotel was clean and the staff was very friendly. My room was spacious, and the bed was super comfortable
Stayed in March 2024
Reviewed: March 29, 2024
Webster
United States of AmericaThe breakfast was great!!
Stayed in March 2024
Reviewed: March 24, 2024
Jumanah
Saudi ArabiaNo room service. No laundry service- only self laundry
The property was really nice, clean, quiet, and spacious. The staff were the nicest. And the breakfast was diverse and decent, they had options for me as I only eat Halal food. The location was perfect
Stayed in March 2024
Reviewed: March 21, 2024
Muhammad
MalaysiaNot really, all good
Easy parking and guard during night
Stayed in March 2024
Reviewed: March 17, 2024
Bruno
BrazilBed a tad too soft to our liking. White lighting don't give out the "comfy" vibe one would expect.
Spacious room, nice pool area, kind staff, handy gym. Good breakfast options. Parking conveniently and hassle free.
Stayed in March 2024
Reviewed: March 15, 2024
Meyon
United States of AmericaBreakfast is a hit or miss, you can tell eggs are out of the carton
Location, cleanliness, staff, and price
Stayed in March 2024
Reviewed: March 12, 2024
Melissa
United States of Americaour stay was short and simple i did not have any issues at all checking in or out
room was clean the only thing i would say is the pillows are so uncomfortable other than that no issues or complaints
Stayed in February 2024
Reviewed: March 11, 2024
Miqueal
United States of Americawaiting on the night person to move the cones to enter parking lots
great breakfast front desk clerk Ms. Jin was very nice and explained the BW rewards program perks perfectly. The location was great 7-11mins from downtown activities..
Stayed in March 2024
Reviewed: February 26, 2024
Narinderjit
United KingdomThe staff were professional, friendly, helpful, and knowledgeable. The rooms were made every day. Little things like the provision of toothpaste.
Stayed in February 2024
Reviewed: February 22, 2024
Kate
United States of AmericaClean Friendly Convenient
Stayed in February 2024
Reviewed: February 18, 2024
Terri
United States of AmericaNice hotel with the location and parking we needed. Breakfast was fabulous. Staff was friendly.
Stayed in February 2024
Reviewed: February 18, 2024
Jalal
United States of AmericaThe bed wasn’t comfortable
The room was clean and the staff were nice
Stayed in January 2024
Reviewed: February 15, 2024
Buckner
United States of Americabreakfast
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content