3150 N Chestnut St , Colorado Springs, 80907, United States of America
#8 of 97 hotels in Colorado Springs
Guests' ChoiceBased on 908 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.1
Facilities
9.1
Staff
9.2
Value for money
8.7
Free Wifi
9.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 4, 2024
Galina
United States of AmericaEverything was really good.
Stayed in May 2024
Reviewed: June 4, 2024
Renee
United States of AmericaOne of the beds had a broken box spring.
The staff were very nice and it was a nice property.
Stayed in June 2024
Reviewed: May 28, 2024
Liu
United States of AmericaThis hotel is very clean and new, at a good location close by the attractions.
Stayed in May 2024
Reviewed: May 27, 2024
Matt
United States of AmericaRoom was tight for a king size bed.
Solid hotel generally.
Stayed in May 2024
Reviewed: May 23, 2024
Leleux
United States of AmericaIt was in a nice location, clean and quiet. We especially loved that it had a pizza kitchen in it. The food was very good.
Stayed in May 2024
Reviewed: May 19, 2024
Jeani
United States of AmericaThe price was too high. It was difficult for me to get a discount applied
Breakfast was awesome. There were so many choices The bed and pillows were great The toilet paper was too thin and the bathroom door is too close to the toilet
Stayed in May 2024
Reviewed: May 7, 2024
Albert
United States of AmericaThere wasn't anything that i didn't enjoy. We booked last minute and checked in very late but the staff was great and made everything easy for us. Room was in good condition when we arrived.
The staff was amazing. Rooms and property were clean and looked like the pics. Didn't get a chance to sample the breakfast but it smelt great. The pizza restaurant on site was very good. Several other food options located across the street.
Stayed in May 2024
Reviewed: April 30, 2024
Sarah
United States of AmericaThe check in person was patronizing. It is located near a busy road that can be very loud at times
Good location to get anywhere. Clean and spacious room.
Stayed in April 2024
Reviewed: April 30, 2024
Gene
United States of AmericaBreakfast was bomb ! Location was great as well
Stayed in April 2024
Reviewed: April 28, 2024
Abdul
CanadaWish our room had a stool to keep our luggage on!
Nice and clean room, best breakfast ..
Stayed in April 2024
Reviewed: April 15, 2024
Garrett
United States of AmericaThe two things that were not great: 1) the LED indicator on the fire alarm was very bright. It lit up our entire bed the entire night, and the ceilings were high enough I couldn't reach it to cover it with even just a piece of tape, and 2) the room next to us left their tv blaring the entire night. We slept pretty good since we had a busy day, but hearing voices at 3am was a weird thing to wake up to as a laugh track went off overly loud.
The breakfast bar was the best continental style breakfast I've ever had. They had a pancake machine, scrambled eggs with cheese, sausage, biscuits w/ gravy, a parfait station, oatmeal, fruit, cereal, juice bar, coffee/tea station, etc. They even had someone serving the hot food, so it felt cleaner than the usual hotel breakfast where everyone is using the same serving utensils to get their food. Truly a fantastic way to start the day. The pool was heated, so it was comfortable to swim in, even if it wasn't really 'warm.' The rooms were cozy and very clean. The beds and pillows were comfortable. The blackout curtains worked pretty well. The decor was nice, and everything felt.... welcoming. It was a place that my wife and kids really enjoyed staying at. 10/10 would recommend.
Stayed in April 2024
Reviewed: April 7, 2024
Litisha
United States of AmericaI could hear stopping from the room right next to me. Almost made me want to switch rooms. Didn’t last for more than a couple hours at night so tolerable to a certain extent.
I really enjoyed the black out shades in the room. The shower had great water pressure. The bed was comfortable and the breakfast was good. Having a Smart TV and connecting to Netflix at night to unwind was the selling point for me and being close to Garden of the Gods & Manitou Springs was right up the street to do some hiking and site seeing. I was happy with my decision to stay here.
Stayed in April 2024
Reviewed: April 2, 2024
Anthony
United States of AmericaLoved it all
Very clean and spacious. The food was amazing also
Stayed in March 2024
Reviewed: March 27, 2024
Devin
United States of AmericaN/A
Convenient location
Stayed in March 2024
Reviewed: March 25, 2024
Helynn
United States of AmericaThe bed was a bit uncomfortable for my husband.
Everything! Great location ,clean ,staff was awesome! It was more than we thought it would be.
Stayed in March 2024
Reviewed: March 21, 2024
Wanda
United States of AmericaPricing was little on the high side for people on a fixed income.
Loved the rooms, very comfortable and clean!! They had a pizza restaurant with gluten-free pizza!!!!
Stayed in March 2024
Reviewed: March 12, 2024
Lisa
United States of AmericaBreakfast process
Location
Stayed in March 2024
Reviewed: March 3, 2024
Dani
United States of AmericaGreat location. Clean, big room,quiet. Nice they have a pizza restaurant on site
Stayed in February 2024
Reviewed: February 27, 2024
Barbara
United States of AmericaEverything was very thought out with convenience of everything. It was so comfortable and I can’t think of anything that we needed that they didn’t have.
Stayed in February 2024
Reviewed: February 13, 2024
Kristin
United States of AmericaThe ONLY issue I had was that the Wi Fi password was incorrect. The instructions in the room were not up to date and when I called the front desk, he was very helpful but the password did not work. I ended up using my mobile hotspot for my laptop.
The location and the staff were great! I liked the room and it was very clean and quiet. Nicely laid out and well maintained property. Would stay again.
Stayed in February 2024
Reviewed: February 10, 2024
Ana
United States of AmericaThe breakfast there wasn’t many options to choose from.
Everything was great from how clean it was to even the bedding was perfect!
Stayed in February 2024
Reviewed: February 8, 2024
Melanie
United States of AmericaRoom 234 was right over the front sliding doors. The noise was loud and annoying. The breakfast was good, but the staff was not ready at 6:30. Since they don’t allow you to serve yourself on many items, we didn’t even have plates available until 6:45. Annoying when you are on a tight time schedule.
Very nice property. Clean, well appointed room.
Stayed in February 2024
Reviewed: February 4, 2024
Michele
United States of AmericaA little expensive for a stay, but good options are getting harder to find in area. You get what you pay for at this location.
Friendly staff, clean facilities, nice comfortable room. Seems safe, has hot breakfast with variety each day. Microwave and fridge in room.
Stayed in January 2024
Reviewed: February 3, 2024
Tommi
United States of AmericaNothing!
Conveniently located. Close to Interstate and 2 hospitals. Pizza place and bar on site. Pizza was excellent.
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content