4001 West 27th Avenue, Kennewick, WA 99337, United States of America
#6 of 16 hotels in Kennewick
Guests' ChoiceBased on 260 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.6
Facilities
8.7
Staff
8.9
Value for money
8.2
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 5, 2024
Mercado
United States of AmericaAll
Stayed in May 2024
Reviewed: April 7, 2024
Joseph
United States of AmericaNeed adult only hours at pool, I like to relax without screaming children.
Location
Stayed in April 2024
Reviewed: April 6, 2024
Daena
United States of AmericaBeds were hard
Stayed in April 2024
Reviewed: March 25, 2024
Chad
United States of AmericaThe hotel is a bit tired, when we arrive the hot water was out. The door to the pool never worked. The room had various things that were broken or wore out. The bed and pillows were lumpy. You get what you pay for, and while I believe this place was a great stay for the value, there are little things that could be improved to dramatically improve the quality of the stay...
Stayed in March 2024
Reviewed: January 29, 2024
Connie
United States of AmericaNothing
Friendly
Stayed in January 2024
Reviewed: January 10, 2024
Harvest
United States of AmericaThe bed wasn’t very comfortable and the cable went out in the middle of the night.
I love the spa tub. The staff was so friendly !
Stayed in January 2024
Reviewed: November 26, 2023
Jaclyn
United States of AmericaOur smoke detector went off randomly at 3 am
Located to a lot of shopping areas and family
Stayed in November 2023
Reviewed: November 25, 2023
Robert
United States of AmericaDamn Husky barking before I awoke.
Clean, comfortable, close…
Stayed in November 2023
Reviewed: September 20, 2023
Cecelia
United States of AmericaI was not given info (nor did I ask for it) on the wifi password. Also the bathroom sink drain and tub/shower drain were both very slow to empty. Lastly the fan on the ac unit was kinda noisy, waking me during the night.
did not try the breakfast thou what was offered looked good. The room was clean and well appointed and felt comfortable. The staff did a great job on meeting my request for a particular room location and type.
Stayed in September 2023
Reviewed: September 14, 2023
Dawn
United States of AmericaI didn’t realize that we had to request our room cleaning. It use to be if you didn’t put the do not disturb sign they would automatically straighten up the room. Not a big deal as we only stayed one night, just surprised. One more thing , there were no sticks to stir our coffee. Other then that we really enjoyed our time at your facility.
It is a very comfortable and clean hotel. Everyone was very nice. Will definitely stay again.
Stayed in September 2023
Reviewed: August 1, 2023
Kevin
United States of AmericaBeds and breakfast! Fan didn’t work in the bathroom.
Breakfast was very bad! Extremely cheap to begin with and burnt! Very disappointed
Stayed in July 2023
Reviewed: July 24, 2023
Luis
United States of AmericaThere was a handful of times I'd say 4-5 times where our key wouldn't open our room or other amenities. Having to mess around with the key/lock for 5 min at a time was awful. Also we found 3 kids toys from previous people staying there. So..... are the rooms really being cleaned? The property somewhat met our expectations.
The 24 hour pool and breakfast were good. The fact that you have everything around you is pretty sweet and convenient.
Stayed in July 2023
Reviewed: July 23, 2023
Justine
United States of AmericaBreakfast wasn’t great but it wasn’t terrible either.
Nice room, comfortable & very clean. The pool & hot tub were also very nice.
Stayed in June 2023
Reviewed: June 10, 2023
Richard
CanadaNo complaints
Easy stopover on our way to Portland. Great breakfast. Room was comfortable. Hotel close to many restaurants.
Stayed in June 2023
Reviewed: May 18, 2023
Diane
United States of Americanothing but fast food restaurants in the near vicinity
large rooms
Stayed in May 2023
Reviewed: May 16, 2023
Rosa
United States of AmericaMy room keys would stop working.
The breakfast and staff are amazing.
Stayed in May 2023
Reviewed: May 11, 2023
Meladie
United States of Americalocation pool breakfast
Stayed in May 2023
Reviewed: May 9, 2023
Dawn
United States of AmericaIt was expensive for the weekend. I think the week night rates are better, though.
The staff was great. The location was very good. Walking distance to McDonalds, Burger King, and Walmart. The rooms were clean and comfortable. The breakfast was good. The kids enjoyed the 24hr. Pool.
Stayed in May 2023
Reviewed: April 7, 2023
Whitney
United States of AmericaSmall shampoo bottles and dated room interior
Spacious room, with a large breakfast selection, and a great pool!
Stayed in April 2023
Reviewed: March 31, 2023
Stephanie
United States of AmericaA solid choice — room was spacious, bed was fine, breakfast was great if you don't have dietary restrictions. Staff was friendly and responsive.
Stayed in March 2023
Reviewed: February 11, 2023
Kenneth
United States of AmericaThe street noise was a little much.
Breakfast was good. Bed was comfortable.
Stayed in February 2023
Reviewed: January 17, 2023
Hollie
United States of AmericaWe were right next to the electrical room, which would have been fine, except there was an intermittent beeping coming from the room. It was loud enough to hear from our room and went all night.
Free breakfast was good and we loved the spa tub in the room.
Stayed in January 2023
Reviewed: January 16, 2023
Nichole
United States of AmericaThe bed was very uncomfortable. Very firm with not much padding. I think that is what brought the whole rating down. If the bed was softer, it would have been a perfect stay.
I liked the whirlpool tub. It was a bit uncomfortable to be fully submerged but very large and spacious. The breakfast was really good and a large selection. By far the best continental breakfast I have had. The room was large and spacious.
Stayed in January 2023
Reviewed: January 5, 2023
Michele
United States of AmericaWe chose this property just because we could have a Jacuzzi tub in our room
Stayed in January 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content