215 Alameda Del Prado, Novato, CA 94949, United States of America
#1 of 6 hotels in Novato
Guests' ChoiceBased on 288 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
8.9
Facilities
9.1
Staff
9.6
Value for money
8.6
Free Wifi
9.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: May 15, 2024
Felita
United States of AmericaI didn't care for the layout of the building. The breezeways were just that too breezy. Messy hair does not make for a Diva entrance. The room would not get cool enough. I was hot in the middle of the night and could not control the air conditioning. Hot flashes do not like being ignored.
The breakfast was very nice considering it was a complimentary hotel breakfast. It was pancakes, potatoes, eggs, muffins, fruit, sausage, juice. It was very easy to get things and help was always nearby.
Stayed in May 2024
Reviewed: May 12, 2024
Richard
United States of AmericaNeeds a staircase from lower level parking up to front door.
Proximity to San Francisco without the congestion
Stayed in May 2024
Reviewed: April 18, 2024
Devon
United KingdomBreakfast did not have much
Nice staff
Stayed in March 2024
Reviewed: April 15, 2024
Barbara
United States of AmericaBreakfast had a great variety and was very good. All staff was very accommodating and actually seemed to enjoy working there. That definitely comes across to a traveler.
Stayed in April 2024
Reviewed: February 27, 2024
Wendy
United States of AmericaThe staff was crazy accomodating. Warm cookies - nuf said. Breakfast was fabulous. The room was awesome. We used a conference room that was perfect. Thank you all for making my stay so amazing
Stayed in February 2024
Reviewed: February 20, 2024
Dennis
United States of AmericaI did like that there was enough towels in the room
I like the way everything was in the room
Stayed in January 2024
Reviewed: February 20, 2024
Alison
United States of AmericaNothing
Nice sized room. Good breakfast
Stayed in February 2024
Reviewed: February 16, 2024
Sarah
United States of AmericaNothing, this was fantastic! Before booking here, I checked the reviews on Yelp and this is the only hotel in the Novato area at a regular price point that has no 1-star reviews. I actually came to this hotel after my first hotel (in Novato) was so awful that I didn't feel safe spending another night there.
Safe well-lit parking lot, clean updated rooms with quality construction, good wifi, safe location and hotel for single woman traveler. Breakfast buffet had good options, there was an outdoor pool, a reading nook with books to borrow, and computers for printing out boarding pass. This was nicer than a usual Best Western in my opinion. Easy on-off to 101. Good pillows, good room temp, good bed! Very pleased. Nice sized fridge in the room as well.
Stayed in February 2024
Reviewed: February 5, 2024
Shekena
United States of AmericaThe staff was pleasant and helping.
Stayed in February 2024
Reviewed: January 29, 2024
Robert
United States of AmericaNothing every time I stay here I am never disappointed.
Very well maintained property and rooms. Breakfast is always very good with a great deal of variety to choose from.
Stayed in January 2024
Reviewed: December 26, 2023
Shankar
United States of AmericaNoting in particular
Location just off the freeway, neat and clean property
Stayed in December 2023
Reviewed: November 17, 2023
Joe
United States of AmericaMy tire was flattened in the parking lot.
Location and breakfast
Stayed in October 2023
Reviewed: November 14, 2023
John
United States of AmericaThe price.
Hated the cost; found out from staff that I could have received my regular military discount if I’d have booked directly with them. I won’t be using booking.com ever again.
Stayed in November 2023
Reviewed: November 6, 2023
Sfried
United States of AmericaNothing.
Property much nicer than I expected for a Best Western and front desk staff was super friendly and helpful and attentive which is more than I can say for Sheraton.
Stayed in November 2023
Reviewed: November 5, 2023
Philippe
United States of AmericaThe room and bed were very nice! Staff very nice
Stayed in November 2023
Reviewed: October 29, 2023
Larissa
United States of AmericaN/a
The staff was exceptional . We spoke a lot to Judy . She was so kind to our family and young child . She and other staff were so knowledgeable about local Attractions and site seeing . They always had a smile and were so helpful with any needs that came up. This was truly exceptional service . I would definitely go back .
Stayed in October 2023
Reviewed: October 25, 2023
Minda
United States of AmericaN/A
Breakfast, friendliness of the staff, clean facilities, location.
Stayed in October 2023
Reviewed: October 20, 2023
John
United States of AmericaBreakfast is just meh. Get a cappuccino machine.
Nice pool and outdoor area. Decent size room and we were able to do our own laundry for free.
Stayed in August 2023
Reviewed: October 18, 2023
Ed
United States of AmericaA/C varied in temp, would have liked an extra blanket, used a towel for extra warmth.
Stayed in October 2023
Reviewed: September 24, 2023
Mary
United States of AmericaA air conditioner that did not sound like a truck and have no idea why I was put in a handicapped room. Find this happens when I use booking.com
I was surprised by the breakfast and the amount of choices there was and it was kept replenished.
Stayed in September 2023
Reviewed: September 24, 2023
Roza
United States of AmericaClean room, great breakfast, good location, big parking
Stayed in September 2023
Reviewed: September 13, 2023
Lise
United States of AmericaFriendly staff. Great location to my family I came to visit. Nice breakfast offerings. GREAT king size room, bed, bathroom!
Stayed in September 2023
Reviewed: August 24, 2023
Rob
United KingdomThe corridor near our room occasional smelt of weed, but the staff worked hard to eradicate that. It's not the hotel fault. Everything else was great.
Great pool Flexible with late checkout Helpful staff, with lots of advice on local area Fast Internet
Stayed in August 2023
Reviewed: August 14, 2023
David
United States of AmericaToo pricey for a roadside hotel. 
Very nice staff
Stayed in August 2023
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