26 E 1st St, Oswego, NY 13126-1113, United States of America
#2 of 11 hotels in Oswego
Guests' ChoiceBased on 276 hotel reviews
8.6Cleanliness
8.9
Comfort
9.0
Location
9.4
Facilities
8.9
Staff
9.1
Value for money
8.1
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 17, 2024
Sandra
United States of AmericaNothing was wrong
Pool
Stayed in April 2024
Reviewed: May 15, 2024
Kathleen
United States of AmericaN/A
Excellent location, so clean, so friendly, beds very comfortable view is beautiful and restaurant was nice.
Stayed in May 2024
Reviewed: May 13, 2024
John
United States of AmericaMore gluten free choices
Very good
Stayed in May 2024
Reviewed: May 10, 2024
Elizabeth
United States of AmericaIce machine issues
The balcony, the beds were super comfy.
Stayed in May 2024
Reviewed: April 29, 2024
Karyn
United States of Americainitial room smelled like smoke, no hand towels in bathroom, restaurant wasn't open either day/night
coffee machine
Stayed in April 2024
Reviewed: April 9, 2024
Jesko
SwitzerlandBeautiful view over Oswego river. Swimming pool and sauna.
Stayed in April 2024
Reviewed: March 4, 2024
Lamoy
United States of AmericaOur beds were very firm , uncomfortably firm !! Slept like you know what !!!!
Staff was amazing , booking reversed my first and last name , and the young lady at the front desk patiently worked on not being able to find us .. had not been for her we would have been looking for other accommodations , staff is very friendly !! Breakfast was plentiful , with a wide variety to choose from
Stayed in March 2024
Reviewed: February 28, 2024
Michael
United States of AmericaMinor criticism but we had only bath towels and one wash cloth. No had towels or shower mat.
Stayed in February 2024
Reviewed: February 20, 2024
Michael
United States of AmericaBar closed on weekend early
Location
Stayed in February 2024
Reviewed: December 18, 2023
Leonora
United States of AmericaWe couldn't get the heating quite right with the settings so it would be hot and then cold.
The room was very clean and comfortable. The breakfast was great - a lot of choices and really good coffee!
Stayed in December 2023
Reviewed: December 12, 2023
Felicia
United States of AmericaI hated that we were only there for one night. I regret not booking Best Western for the last two times we were there---lesson learned. We totally got and were beyond satisfied with what we paid for.
I loved the courtesy, helpfulness, and friendliness of the staff from the wonderful young lady who checked us in to the dining staff who assisted us at breakfast time. There was a nice array of breakfast choices and the hot portion was very tasty. I am looking forward to our next stay with the hopes that we will have time to splash around in the pool (it looked so inviting!) and run a couple of laps on the treadmill 😄. The quick drive to the Oswego campus was an additional plus.
Stayed in December 2023
Reviewed: November 27, 2023
Steve
United States of AmericaDowntown and on the water.
A wonderful surprise. The PLUS really means something. Not just a “standard” Best Western.
Stayed in November 2023
Reviewed: November 15, 2023
Patti
United States of AmericaRooms seemed clean and updated. Staff was very friendly
Stayed in November 2023
Reviewed: October 23, 2023
Joanne
United States of AmericaWas on first floor, felt like view of lake would have been nicer on a higher floor
Big,clean, spacious suite. Microwave, coffee machine/keurig, fridge much appreciated, especially the breakfast included with price. Comfortable bed,pillows, sofa bed. Will definitely use again !
Stayed in October 2023
Reviewed: October 16, 2023
Gray
United States of AmericaI wish I had more time to enjoy the pool and spa they looked great.
The staff were phenomenal answering questions about the area and what to see while there. Staff were friendly and sociable. Room was great.
Stayed in October 2023
Reviewed: October 16, 2023
Patricia
United States of AmericaFood was great! Nice and hot, just like I like it. I had eggs, bacon and a bagel. My husband had eggs, home fries and toast. Everything g was delicious. Many other things to choose from also. Location was nice and homey.
Stayed in October 2023
Reviewed: October 1, 2023
Fanny
CanadaThe beds are so confy and the breakfast is delicious.
Stayed in September 2023
Reviewed: September 19, 2023
Edgars
LatviaGood breakfast.
Stayed in September 2023
Reviewed: September 4, 2023
Tabatha
United States of AmericaEVERYTHING WAS REALLY GOOD!! & ALL OF THE STAFF IS SO NICE AND ALWAYS VERY HELPFUL. WE STAYED HERE FROM THE 1ST- 5TH. My HUSBAND AND MYSELF LOVE STAYING HERE AT THE BEST WESTERN PLUS.. & OMG! THERE CONTINENTAL BREAKFAST IS OUT OF THIS WORLD.... Cause they thought of Everything let me tell you what.... Belgium Waffles
Stayed in September 2023
Reviewed: August 29, 2023
Sandy
United States of AmericaPool area clean great for the kids good breakfast
Stayed in July 2023
Reviewed: August 27, 2023
Gonzalez
United States of AmericaVery roomy and clean
Stayed in August 2023
Reviewed: August 26, 2023
Jennifer
United States of AmericaEggs were not good
It was included
Stayed in August 2023
Reviewed: August 24, 2023
Dawn
United States of AmericaNothing to dislike.
Room was very clean, spacious and had an awesome view.
Stayed in August 2023
Reviewed: August 23, 2023
Brittany
Canada-Paid extra for a Lakeview room which was nice but the standard river rooms had just as nice of a view. (MOST rooms have a water view) -Everytime we flushed the toilet we had to take the top off the toilet and manually set the flange otherwise it would keep running. - No complimentary bottled water in room as advertised. - Toilet in lobby didn't flush - morning desk clerk was rude -shower temperature had a hard time regulating.
Clean room, beautiful view, great breakfast spread, most staff were very pleasant, comfortable beds. Almost every room has a beautiful view of either the river/ canal or the lake. Although we didn't get a chance to use any, there is a pool, sauna, and restaurant . Room also has a small kitchenette.
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content