5300 Airport Square Lane, Sandston, VA 23150, United States of America
#10 of 18 hotels in Sandston
Guests' ChoiceBased on 619 hotel reviews
7.1Cleanliness
7.5
Comfort
7.7
Location
8.2
Facilities
7.2
Staff
8.2
Value for money
7.5
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 4, 2024
Latoya
United States of AmericaBreakfast was good. Wished the pancake thing was working. Enjoyed my stay.
Stayed in April 2024
Reviewed: May 4, 2024
Joyse
VenezuelaThey never answer my questions before my arrival and the shuttle was not available at the time that I arrived, also when I fortunately arrived to the hotel with other hotel shuttle that helped me, the front desk in charge told me that this information is in the website, they can answer questions when we contact them even the information is in website, I got my reservation by booking and I never read shuttle timings
Nearly to the airport
Stayed in May 2024
Reviewed: May 1, 2024
Jennifer
United States of AmericaIt was not very clean and room smelled a bit of smoke.
Very close to airport and bus route
Stayed in March 2024
Reviewed: April 29, 2024
Annette
United States of AmericaBeds were very hard
Staff was very friendly and helpful
Stayed in April 2024
Reviewed: April 29, 2024
Debbie
United States of AmericaBathtub need update.
Location. Quiet but close to many shopping areas.
Stayed in April 2024
Reviewed: April 24, 2024
Sharon
United States of AmericaStaff might have been a little more friendly. There wasn't much to dislike, maybe a few updates, a good cleaning throughout. :-)
location was great, pet friendly, a plus, price was good. Very nice to have the breakfast available. Shuttle was available if needed, we did not.
Stayed in March 2024
Reviewed: April 15, 2024
Tyona
United States of AmericaIt has a free shuttle to and from the airport
Stayed in April 2024
Reviewed: April 2, 2024
Carol
United States of AmericaThe motel itself was dark, gloomy, and tired. The room was pretty clean, but the place needs some serious updating.
The breakfast was very good.
Stayed in March 2024
Reviewed: April 1, 2024
Callaway
United States of AmericaThe overall stay was great but the beds could be better and the room I stayed in needs painted.
I liked the room price. The employees were helpful and friendly.The location was near my work destination. The breakfast was a nice surprise.
Stayed in March 2024
Reviewed: March 29, 2024
Cheryl
United States of AmericaLobby decor could be updated.
Thr food and service was very goid
Stayed in March 2024
Reviewed: March 25, 2024
Emma
United States of AmericaContinental Breakfast
Stayed in February 2024
Reviewed: March 23, 2024
Mayfair
KenyaLocation
Stayed in February 2024
Reviewed: March 11, 2024
Hoag
United States of AmericaI had to call three times for the shuttle to pick me up. Quite frustrating
Breakfast, clean rooms and location.
Stayed in March 2024
Reviewed: March 4, 2024
Eileen
United States of AmericaOur room was not very clean.
Staff was excellent.
Stayed in February 2024
Reviewed: February 29, 2024
Samantha
Abkhazia, GeorgiaNothing
The staff was really helpful i pulled over because the rain and wind was getting crazy with 4 cranky kids and they got us right in. the breakfast was really good.
Stayed in February 2024
Reviewed: February 13, 2024
Elise
United States of AmericaBed was not the most comfortable, but also far from the worst I’ve slept on
This was a quick stay after a late flight. I called the front desk at 11:55pm for a shuttle, and a driver was immediately on his way to pick us up at the airport. He was super friendly and helpful! A relief after a long day of travel. Check in was quick and easy.
Stayed in February 2024
Reviewed: February 5, 2024
Nyisha
United States of AmericaThe breakfast
No hot water available on last night of stay
Stayed in January 2024
Reviewed: February 5, 2024
Dan
United States of AmericaHVAC didn't work very well and had loose wires coming out of it. Room could have been cleaner. Limited breakfast options.
Convenient to highway, friendly staff and night manager was excellent when we had a problem with another guest.
Stayed in February 2024
Reviewed: February 5, 2024
Wanda
United States of AmericaBed was very hard
It was close to the hospital where we needed to be near to visit a family member
Stayed in February 2024
Reviewed: January 29, 2024
Heather
United States of AmericaThe breakfast was really nice, but didn’t like how you can’t take any food/drinks back to your room.
Stayed in January 2024
Reviewed: January 28, 2024
Glenda
United States of AmericaHow I had spiders in the bathroom and how close the bed was to the door.
The quietness.
Stayed in January 2024
Reviewed: December 30, 2023
B
United States of AmericaThe strong smell of weed
It started off ok...First our room was right by check in desk, then the TV in room wouldn't work..so Crystal ( front desk Clerk..very nice) kindly moved us to a new room. We asked for a room on a higher floor...we ended up on 4th floor. Apparently the weed floor! It smelled soooo strong. It was coming through the vents...then it was followed by incense smell. This went on pretty much all night. Breakfast was good. Staff really were accommodating and nice.
Stayed in December 2023
Reviewed: December 14, 2023
Starlett
United States of AmericaI stayed because my children had a competition in the morning which was at 7am they wanted to eat something before but couldn’t take anything with them to eat not even a bagel we was told everyone had to sit and eat we didn’t have time they seen them in their team attire and would not let them eat. Therefore we were late because I had to take them somewhere else to eat
The adjoirnjng rooms and the gentlemen they checked us in was great
Stayed in December 2023
Reviewed: December 8, 2023
Patrick
United States of AmericaA sign (or some official source) indicated that breakfast begins at 6:30 (I think it was that time). That was too late for us so we had to scramble to find breakfast food -- my son was running the Richmond Marathon that morning. But as it turned out, breakfast was open much earlier than what the sign indicated - we were disappointed that we could have sat down for breakfast there after all. The sign was misleading.
Stayed in November 2023
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