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  5. Reviews of Best Western Plus Inn Scotts Valley

Reviews of Best Western Plus Inn Scotts Valley This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

6020 Scotts Valley Dr, Scotts Valley, 95066-3234, United States of America

#2 of 2 hotels in Scotts Valley

Guests' Choice

Review Score

Based on 290 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.4

  • Facilities

    7.7

  • Staff

    8.7

  • Value for money

    7.2

  • Free Wifi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 31, 2024

    8.0
    I have stayed three times now and all have been easy to book
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    All was very good!

    Easy to find, great price, nice and clean and had everything we need.

    Stayed in May 2024

  • Reviewed: May 24, 2024

    9.0
    No frills, good hot tub, basic bed. Worked for us!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Parking lot is very small, lots of construction workers stay here and the things they are talking about would not make people in the LGBTQ community feel safe. Not the hotels fault, but was gross.

    We liked the hot tub and the proximity to the parking lot.

    Stayed in May 2024

  • Reviewed: May 20, 2024

    8.0
    Almost great!
    • Leisure trip
    • Couple
    • Junior Suite - Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast. The eggs were not good and we had to ask for them to refill the food.

    The staff was great at check in the room we rented was not available and she immediately upgraded us with no problem.

    Stayed in May 2024

  • Reviewed: April 29, 2024

    7.0
    Great location but seriously understaffed…staff they do have are great!
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Same as above…blatantly understaffed…but as noted, the owner is lucky to have the staff they have. Observing staff literally running and sweating to meet the demands of a full property, all while smiling and being pleasant, frustrated all of my party. It seems that Covid is still being used by some properties as an excuse to understaff and overwork the staff they do have.

    They were very obviously understaffed…but the staff who were there did a great job of smiling and being as helpful as they could. The owner needs to hire more staff

    Stayed in March 2024

  • Reviewed: February 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room had a stale ordor,,

    Stayed in February 2024

  • Reviewed: February 7, 2024

    8.0
    Good for value
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    It smelled like sewage right when you walk in and it was super noisy

    Price, location and friendly service

    Stayed in February 2024

  • Reviewed: January 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    A certain staff member was rude. He didn't respect my vehicle one time and acted like he didn't see it but other than that all was good.

    Hot breakfast on time if not sooner. Coffee all day was a plus.

    Stayed in January 2024

  • Reviewed: December 27, 2023

    8.0
    Nice stay with Comfortable beds, clean room, hot water. However the breakfast was not good at all.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The breakfast was not very good. The coffee machine was not making the types of coffee it showed in the photos on the machine and the coffee was just not good at all. The juice machine was dispensing water instead of juice. The omelette and sausage was steamed and tasted like they had been steamed. The rest of the stay was nice, but the breakfast was not even worth trying.

    location was perfect for getting back on Hwy 17 after the stay; beds and pillows comfortable; good value

    Stayed in December 2023

  • Reviewed: December 26, 2023

    7.0
    Pleasant stay that includes breakfast
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not enough parking Small parking spaces!

    Friendly staff greets me every single time, small gym is available

    Stayed in November 2023

  • Reviewed: December 13, 2023

    9.0
    Good place to stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was great

    Stayed in December 2023

  • Reviewed: December 12, 2023

    8.0
    Solid Hotel in Scotts Valley
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    It's a no frills kind of hotel but what is there is solid and doesn't have any issues.

    Breakfast was decent, some mini-cheese omelets, potatoes and sausage along with cereals, some muffins, coffee, juice and a waffle maker are available. Free wifi worked well. Bed was comfy and the heater in the room worked well.

    Stayed in December 2023

  • Reviewed: November 9, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The only complaint I have was that we did not have a dish for the bar soap in the room, so we placed it on the side of the sink by the faucet. The provided shampoos could have been a little nicer, but overall it was great.

    The breakfast was actually one of the more extensive ones I've seen in terms of options, I was pleasantly surprised! Among many other things, there was a touchscreen coffee machine, almond milk available, and frozen burritos breakfast with a microwave to use if desired. Our room was very clean, and the front desk staff who checked us in at 1am was quite pleasant and informative.

    Stayed in November 2023

  • Reviewed: August 23, 2023

    9.0
    Nice room, excellent breakfast
    • Business trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Not the cheapest place in town but I got what I paid for.

    A nice modern motel. The breakfast was excellent.

    Stayed in August 2023

  • Reviewed: August 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Great location for access to Henry Cowell SP The breakfast was good and the pool was better than I expected.

    Stayed in August 2023

  • Reviewed: August 1, 2023

    9.0
    Just what you need for a basic stay
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 13 nights

    It was not possible to open the window so I could not get fresh air in the room without using the AC machine. The AC machine in my room was very noisy.

    The staff was very nice and ready to help. The facilities were in good condition and comfortable. The breakfast is good. There is always parking available. It was nice to have a swimming pool and a Jacuzzi.

    Stayed in July 2023

  • Reviewed: July 14, 2023

    9.0
    Safe, comfortable, staff was very nice and helpful!
    • With a pet
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The fan in the bathroom needs to be fixed. The waffle maker was or of order!

    The staff was great! I expected nicer rooms, the fan in the bathroom didn’t work, but everything else was functional, just dated.

    Stayed in July 2023

  • Reviewed: May 19, 2023

    8.0
    I would stay here again
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    It was a bit noisy early in the morning because it was close to the freeway. The sheets could have been of a better quality.

    There was a good breakfast and it was close to Santa Cruz. I liked that it was pet friendly. The staff were friendly and helpful. I enjoyed the hot tub.

    Stayed in May 2023

  • Reviewed: May 4, 2023

    7.0
    Clean rooms, friendly staff, and edible food all in a convenient location.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights

    Hot breakfast choices were slim. Over 4 days, we were served eggs, sausage and potatoes every day. It would have been nice to have some bacon, or ham or something besides sausage at least once. There were however varieties of toast, yogurt and cereal which helped to break up the monotony.

    Location was convenient. It was very close to the freeway on/off ramps, but not too noisy from traffic. There was also fast food and convenience stores w/in walking distance that stayed open late or 24 hours.

    Stayed in April 2023

  • Reviewed: April 6, 2023

    9.0
    very clean and comfortable room
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    light outside near our room was too bright and shined in our room.

    location

    Stayed in April 2023

  • Reviewed: January 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 4 nights

    It was cold in Scotts Valley. I turned on the heated but before the heated kicked in, I felt a super cold air. I don't know if it's just that the air outside was cold. But the heater was working. I would definitely stay there again.

    The room was super clean and quiet. Great location too. Breakfast was great. I don't eat a lot for breakfast but I had apples, yogurt and tea. They had other choices for people that like bigger breakfast, like eggs, waffles, breads etc. Staff was super friendly too and the price was super reasonable.

    Stayed in January 2023

  • Reviewed: January 18, 2023

    9.0
    Clean, comfortable and convenient accommodations.
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    couldn’t park near room. for example I was in room 111 and had to park in the front lot. it was pouring rain and a full lot. To get to the walkway in front of rooms I got soaked. And then there were a few steps up to the section where my room was. I had 2 very heavy pieces of luggage and this was difficult.

    great location for airport shuttle pickup.

    Stayed in January 2023

  • Reviewed: December 19, 2022

    9.0
    Great location for Santa Cruz fun. Very small hotel with comfortable clean average size rooms.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool and hot tub closed. Parking lot was small.

    Great location, near freeway and restaurants. Breakfast great.

    Stayed in December 2022

  • Reviewed: December 13, 2022

    8.0
    Although the place is quite close to the Highway, I’ve got the rest I was seeking on my way to Santa Cruz.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The fridge was on max but still was slightly cool. The shades do not cover the windows completely, you can kind of see through.

    The front desk staff was super nice and the rooms were sparkling clean (thank to the housekeepers).

    Stayed in December 2022

  • Reviewed: November 24, 2022

    8.0
    Nice room and location but be aware of pet fees!
    • With a pet
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    I was not told online that there would be a fee of $30 per pet per night! I had two little dogs and this added a big expense.

    I didn't have the breakfast. I was traveling away in the morning.

    Stayed in November 2022

Showing 1 - 25

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