55 E Nugget Avenue, Sparks, Reno, NV 89431, United States of America
#8 of 48 hotels in Reno
Guests' ChoiceBased on 986 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
8.4
Facilities
8.9
Staff
9.0
Value for money
8.3
Free Wifi
9.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 28, 2024
Patricia
United States of Americacoffee could be much stronger
good choices for breakfast, staff worked hard to keep items stocked even though there were many guests. staff at the desk and the housekeeper were especially friendly and helpful.
Stayed in May 2024
Reviewed: May 27, 2024
Al
United States of AmericaIn general, I would like to see more Inns supplying a small table with 2 chairs in their rooms.
I don't always rate the lodging places I find on Booking.com because most are more than adequate. I'm making an exception for this Best Western Inn because one doesn't often encounter accommodating hospitality and warmth in a large Inn. High marks beyond the norm for this one, especially for its staff. The free, 3-mile radius, hotel shuttle bus was a valuable and unexpected amenity, too, that made it easy for us to go out and enjoy dinner in a nearby bistro without having to drive. Good breakfast, too!
Stayed in May 2024
Reviewed: May 26, 2024
Dave
United States of AmericaEverything except we stayed another night and if we didn’t book with your service we would have paid over 60 dollars less complete joke how much your service costs I am deleting your app from my phone and will tell everyone how bad we were ripped off using the app🤮
Stayed in May 2024
Reviewed: May 22, 2024
Bart
United States of AmericaWish pet rooms was on bottom floor
Good parking
Stayed in April 2024
Reviewed: May 19, 2024
Анна
RussiaNothing
Clean and nice hotel.
Stayed in April 2024
Reviewed: May 17, 2024
Alexis
United States of AmericaI couldn’t say, it was a great stay.
I enjoyed that my room was very spacious and very clean. The beds were also comfy!
Stayed in May 2024
Reviewed: May 11, 2024
Casey
United States of AmericaBreakfast could have been better
Great location for what we had going on
Stayed in April 2024
Reviewed: May 7, 2024
Jennifer
United States of AmericaOnly outlet in the bathroom did not work. Also only 1 of 4 usb ports for phone charging worked
The staff was great. The free breakfast was really good
Stayed in April 2024
Reviewed: April 25, 2024
Karen
United States of AmericaN/a
Clean
Stayed in April 2024
Reviewed: April 13, 2024
Joyce
United States of AmericaSee above.
Location good; very comfortable and clean room; great staff. I was, however, disappointed by the lack of streaming on the tv—no Netflix, Amazon prime, etc.
Stayed in April 2024
Reviewed: April 4, 2024
Richard
United States of AmericaThe Freeway noise was a Issue , Could here the Freeway all Night , Don't know if that is with all rooms ,
Very Nice facility , Very Clean , and good size Rooms .
Stayed in April 2024
Reviewed: April 3, 2024
Richard
United States of AmericaBreakfast was cold and limited. The seating area at the time was jam packed with a bus load of teenagers. No place to sit. Not a great place to serve breakfast in the lobby. There is a large seating area that is more suited for this, but is closed off. Looks like it used to be a restaurant at one point.
Room was nice. It was clean and spacious. Big screen TV, and the wifi signal was great. Staff was welcoming, and helpful. Overall it was a nice hotel.
Stayed in March 2024
Reviewed: April 1, 2024
Jean
United States of AmericaIt was clean! It was a nice, modern, spacious, room.
Stayed in March 2024
Reviewed: March 20, 2024
Nina
United States of AmericaRoom was large and clean. The bed was very comfortable and pillows great.
Stayed in March 2024
Reviewed: March 17, 2024
Oliver
United States of AmericaNone
Very clean
Stayed in February 2024
Reviewed: March 1, 2024
Robert
United States of Americathe elevators were a little slow.
I very much appreciated that you had gluten-free bread available. The eggs and meat were excellent.
Stayed in February 2024
Reviewed: February 25, 2024
April
United States of Americaoutside could use some beautification but it does not deter me from staying here.
EV charging available.
Stayed in January 2024
Reviewed: February 19, 2024
Crystal
United States of AmericaFriendly staff, clean rooms, great breakfadt
Stayed in February 2024
Reviewed: February 5, 2024
Mark
United States of AmericaBreakfast great
Stayed in February 2024
Reviewed: January 31, 2024
Barbara
United States of AmericaGood location away from very busy downtown area, very comfortable beds, friendly staff, safe parking. There’s a shuttle service 24/7 that will take you to casinos within 3 mile radius.
Stayed in January 2024
Reviewed: January 31, 2024
Becka
United States of AmericaThe pillows
Rooms are very large. They are very clean. The breakfast is great. They have a self laundry that is clean and reasonably priced.
Stayed in January 2024
Reviewed: January 25, 2024
Dottie
United States of AmericaView
Cleanliness.
Stayed in January 2024
Reviewed: January 25, 2024
李佳芸
TaiwanCannot connect to the WiFi... so I used mobile 4G network instead.
Simple but nice breakfast provided. For those who are not join the membership, there's no bottle water in the room but could refill water bottle by using water dispenser at lobby. Comfy and warm at room and have enough spaces for luggages. They also have shuttle bus service to pick you up from/to Reno airport and it's easy to reserved the service.
Stayed in January 2024
Reviewed: January 16, 2024
Owen
United States of AmericaThe room itself was well-maintained, and the staff was friendly and accommodating. However, the softness of the bed and pillows didn't align with my personal preference for a firmer sleep surface.
My stay was pleasant, and I appreciate the efforts of the hotel staff. I found out that I left an item in the room after I checked out and contacted the hotel later. They responded quickly, found my lost item, and had it ready to ship. I truly appreciate all the staff members, especially Debra!!!
Stayed in January 2024
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