Reviews of Best Western Potomac Mills This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
14619 Potomac Mills Road, Woodbridge, VA 22192, United States of America
#13 of 15 hotels in Woodbridge
Guests' ChoiceReview Score
Based on 589 hotel reviews
7.4Score breakdown
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Cleanliness
8.0
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Comfort
8.0
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Location
8.4
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Facilities
7.7
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Staff
7.9
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Value for money
7.7
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Free WiFi
7.7
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Reviewed: May 9, 2022
Rana
United States of America3 Reviews8.0“Was quiet and clean”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Needs soap in dispenser. Was empty
Breakfast was ok.
Stayed in May 2022
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Reviewed: May 2, 2022
Paul
United States of America3 Reviews8.0“All was excellent except no mini fridge and microwave”- • Leisure trip
- • Solo traveler
- • Queen Room with Two Queen Beds
- • Stayed 5 nights
Arrived to be told that there were no rooms left with mini fridge and microwave
All, except…
Stayed in May 2022
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Reviewed: April 26, 2022
Shantelle
United Kingdom2 Reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
The hotel is a bit dated. Real eggs for breakfast would be nice, but it's enough. Staff started putting away breakfast without regard for people who were already seated and eating.
Room was clean and had all we needed for a short stay. Breakfast was decent.
Stayed in April 2022
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Reviewed: April 18, 2022
Joseph
United States of America18 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
No refrigerator in the room.
Great location
Stayed in April 2022
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Reviewed: April 18, 2022
Ransford
United States of America1 review1 helpful vote7.0“I enjoyed my stay in there.”- • Leisure trip
- • Solo traveler
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
After paying for my stay, a deposit held has still not been transfered back into my account. That is my worry.
The staff were wonderful. I mean all of them were helpful to me.
Stayed in April 2022
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Reviewed: April 9, 2022
Bradrumph
France4 Reviews6.0“a comfortable night's stay, with no hassles”- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 1 night
room was not ready for me to check in but the thoughtful front desk ladies held my suitcase for me until it was
coffee in the room, the bed and pillows also, the place was almost empty
Stayed in April 2022
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Reviewed: March 27, 2022
Sullay
United States of America6 Reviews2 helpful votes8.0“Ok overall”- • Business trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 7 nights
They provided WIFI code but no internet throughput stay.
Room was very clean and house keeping ready to clean upon request.
Stayed in March 2022
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Reviewed: March 13, 2022
Gaurav
United States of America5 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
A few complimentary bottles of water should be provided.
The room was clean the breakfast was decent. The location is convenient for driving up to DC but it will take about 45 mins to get there at least.
Stayed in March 2022
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Reviewed: March 7, 2022
Belinda
United States of America1 review1 helpful vote8.0“VERY GOOD”- • Leisure trip
- • Solo traveler
- • Queen Room with Two Queen Beds
- • Stayed 1 night
BREAKFAST WAS GOOD, SHOULD BE POLICY THAT CHILDREN ARE NOT ALLOWED AT BREAKFAST AREA
Stayed in March 2022
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Reviewed: March 3, 2022
Helga
United States of America3 Reviews2 helpful votes7.0“Nice but room for improvement”- • Leisure trip
- • Solo traveler
- • Queen Room with Two Queen Beds
- • Stayed 1 night
Sheets were full of lint balls. Shampoo dispenser was empty.
Price, location, nice room with microwave and mini-fridge
Stayed in February 2022
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Reviewed: February 25, 2022
Allen
United States of America57 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
No soap or hair products in the shower
Great breakfast
Stayed in February 2022
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Reviewed: January 30, 2022
Donna
United States of America11 Reviews1 helpful vote8.0“Great place to stay”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
I wish they had coffee all the time. I checked out before breakfast. and was hoping for a cup of coffee
this was my fourth time there. And everything is always very clean
Stayed in January 2022
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Reviewed: December 28, 2021
Azim
Pakistan9 Reviews5 helpful votes8.0“Be careful & ensure that the security deposit you submitted at the time of check-in must be returned”- • Leisure trip
- • Solo traveler
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
I have paid $200 USD as a security deposit at the time of check-in. It's been over 2 months but the hotel didn't refund the amount. I'm constantly perusing the hotel management as well as the booking.com but still no result. It is so disappointing even booking.com is not helping me out in the matter to ensure the refund.
The breakfast was excellent compare to all other hotels I stayed during my stay in states. The location is also good and all the malls & stores are quite close & walkable distance.
Stayed in October 2021
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Reviewed: December 14, 2021
Gay
United States of America1 review8.0“Very nice stay. Appreciate your service.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Disability Access
- • Stayed 3 nights
Told when checked in that rooms are cleaned every other day.
Excellent location to the 2021 DC Victory Campaign Kenneth Copeland. Breakfast was available every morning.
Stayed in November 2021
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Reviewed: December 7, 2021
Timothy
United States of America1 review7.0“Overall it was good”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Limited tv channels
Bed comfort
Stayed in December 2021
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Reviewed: November 19, 2021
Sihawu
United States of America5 Reviews7.0“It was great overally”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 4 nights
- • Submitted from a mobile device
There was noise coming either from next room or below or above our room late into after midnight which kept us up and it was frustrating that we could not get it resolved. Sounded like someone had their TV on loud.
Breakfast was awesome.
Stayed in October 2021
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Reviewed: November 14, 2021
Sally
United States of America1 review7.0Good- • Leisure trip
- • Solo traveler
- • Queen Room with Two Queen Beds
- • Stayed 6 nights
- • Submitted from a mobile device
Key cards constantly not working. Very frustrating and unsafe if you come in late if it's dark outside
Breakfast was pretty good. Dining area clean
Stayed in October 2021
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Reviewed: November 14, 2021
Patricia
United States of America6 Reviews7.0“comfortable”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
thin walls- noisy. Need better Breakfast - need protein like eggs.
clean & updated
Stayed in November 2021
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Reviewed: November 12, 2021
Dob
United States of America2 Reviews6.0“Expected more for the price.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
Bathroom door was off its hinges and couldn't be closed. Told the front desk and they said would put a work order in but that didn't help us. I can't believe the room could be in that condition and no one complained previously plus a large screw was coming out of the other side of the door which was securing the door mirror. Big safety hazzard for anyone with little ones.
Breakfast was satisfactory
Stayed in October 2021
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Reviewed: November 12, 2021
Gray
United States of America1 review8.0Very Good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
outstanding breakfast presented
Stayed in October 2021
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Reviewed: November 6, 2021
Cheri
United States of America1 review7.0“For the most part it was ok. we did not like that we had to put a security deposit”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Room door was not completely secure. b the room
Was easy to get to. Breakfast was good.
Stayed in October 2021
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Reviewed: October 25, 2021
Katura
United States of America1 review8.0“A good place for overnight or short stay”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
That their was no ice machine on every floor had to go to lower floor to get ice
The room was clean and comfortable
Stayed in October 2021
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Reviewed: October 17, 2021
Kevin
United States of America2 Reviews6.0“It was okay. Nothing spectacular.”- • Leisure trip
- • Solo traveler
- • Executive King Room with Sofa
- • Stayed 1 night
The $200.00 Deposit for the room. I did not pay this the last time I stayed there. The wer quick to take it out of my account but I have to wait 3-5 business days to have my funds returned. If they take it out immediately, they should put it back within one business day. The other thing I didn't like was the teeny tiny pillows on the bed. Made things uncomfortable.
The Room was good and met expectations.
Stayed in October 2021
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Reviewed: October 17, 2021
Joseph
United States of America3 Reviews6.0Pleasant- • Business trip
- • Solo traveler
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Very comfortable rooms...Unfortunately for me my engine blew on I 95 heading south and I was stuck there for a few days ..However it was a comfortable stay with a great breakfast..I will be coming back and hopefully that concierge man has an attitude adjustment
My honest opinion I think the heavy set gentleman thats there in the A.M is rude .Short angry answers to questions..I'm in customer service and I'd fire myself for being so angry at a patron...
Stayed in September 2021
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Reviewed: October 10, 2021
Robert
United States of America2 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
Nothing
Breakfast great staff awesome good location
Stayed in October 2021
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