Reviews of Best Western Premier Historic Travelers Hotel Alamo/Riverwalk This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
220 Broadway St , San Antonio, 78205-1924, United States of America
#179 of 318 hotels in San Antonio
Guests' ChoiceReview Score
Based on 1406 hotel reviews
7.5Score breakdown
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Cleanliness
8.0
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Comfort
8.0
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Location
8.4
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Facilities
7.6
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Staff
8.3
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Value for money
7.5
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Free WiFi
2.5
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Reviewed: May 22, 2024
Azad
United States of America2 Reviews6.0“Best location. But you will have to pay 40$ for parking which is not included in price and also not mentioned at all.”- • Leisure trip
- • Couple
- • King Room - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
However, they did not mention that parking is not included to the price and they use other parking for you to park the car and charge more than required 40$ per stay. Ridiculously high and also check in and check out time is 4pm and 11 am while most of the places are 3 pm and 12 pm.
Location is the best.
Stayed in May 2024
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Reviewed: May 20, 2024
Lori
United States of America2 Reviews6.0“The motel was nice and clean, but paying that kind of money after you’ve already spent a lot on the room is discouraging”- • Leisure trip
- • Couple
- • King Room - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
We are a little pissed off because y’all need to advertise that you charge $40 to park in your parking lot this needs to be stressed to people before they book with you and also there shouldn’t be a $10 charge to eat breakfast. It should be included. ! Really disappointed
Stayed in May 2024
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Reviewed: May 20, 2024
Melissa
United States of America29 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Solo traveler
- • King Room - Non Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Everything was good, but things that weren't great: cleanliness, soundproofing, air conditioning was weak, and the bed wasn't super comfortable. In general, though, good value for money.
Excellent location, good breakfast ($10), great staff. Gym was pretty nice and well-equipped.
Stayed in May 2024
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Reviewed: May 17, 2024
Rozitapayman
Canada1 review6.0Pleasant- • Leisure trip
- • Couple
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
We hadvto chngetheroom becaus the door to the firstbroom offered had to be opened by force and the window covers were hanging out of place
location
Stayed in May 2024
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Reviewed: May 15, 2024
Ömer
Turkey7 Reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • King Room - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Very small room and lifts
Stayed in May 2024
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Reviewed: May 12, 2024
Matias
United States of America4 Reviews7.0“Good location but probably won’t stay again due to small showers and charging for breakfast.”- • Leisure trip
- • Couple
- • King Room - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
They charge $40 for parking like every other hotel in the area EXCEPT this hotel makes you park your own car. Which is not an issue. But don’t charge the same that other hotels charge when they include valet parking. The breakfast was $10 for the same breakfast every other hotel has for free. The shower yes very small. Hardly big enough for an average male. If you are bigger than average you will definitely not fit in the shower.
The location. Close to Alamodome and Riverwalk
Stayed in May 2024
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Reviewed: May 10, 2024
Paul
United States of America2 Reviews7.0“Excellent value, takes a few minutes to adjust to the genuine age of the place, though well maintain”- • Business trip
- • Solo traveler
- • King Room - Non Smoking
- • Stayed 4 nights
Maybe a little more 'polish'. While the vintage feel was great, the level of restoration renovation feels like it stopped just short of preserving the notion of history while conveying that I'm in a luxury-oriented hotel.
I liked the location, the preservation and historic feel from the lobby to the original wooden windows and even the small-ish room sizes (but with comfy bed). Also enjoyed the Indian restaurant that is part of the hotel.
Stayed in April 2024
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Reviewed: May 4, 2024
Monzingo
United States of America4 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
My daughter left a vintage jacket there that I have had for 30 years, with a humming bird pin on it. She borrowed from my closet for the trip and I was unaware. When we made it to our next destination and she realized, we called immediately. They didn't seem interested in helping and I couldn't go back so I had to say goodbye to the jacket and pin. My daughters fault and no hurt feelings.
It's so cute and historical, which we enjoyed. Everything is small, rooms, elevator but it's was nice and clean. Everyone was friendly.
Stayed in March 2024
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Reviewed: April 29, 2024
Lucy
United States of America15 Reviews8.0“Great location”- • Leisure trip
- • Couple
- • King Room - Non Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Bathroom needs a little more ventilation, had to keep door open to get air conditioning into the private bathroom. Base boarding needs to be wiped down. Wall near toilet has vomit stain
Location of Hotel is great, near River Walk and of course the Alamo
Stayed in April 2024
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Reviewed: April 29, 2024
Debbie
United States of America14 Reviews8.0“Great”- • Leisure trip
- • Couple
- • King Room - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Wrong time of going People arguing on our floor Scary had to grandbabies with us
Great location
Stayed in April 2024
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Reviewed: April 29, 2024
Kurt
United States of America33 Reviews1 helpful vote8.0- • Leisure trip
- • Solo traveler
- • King Room - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
This review is hidden because it doesn't meet our guidelines.
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Reviewed: April 28, 2024
David
United Kingdom41 Reviews2 helpful votes7.0“San Antonio”- • Leisure trip
- • Family with young children
- • Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
Strong Smell of Sandalwood
Location , first impressions not great car park opposite a few characters about ...overall ok but a little pricey imo
Stayed in April 2024
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Reviewed: April 28, 2024
Paul
Australia16 Reviews7.0Good- • Leisure trip
- • Solo traveler
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Staff very friendly great location. Room very clean
Stayed in April 2024
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Reviewed: April 26, 2024
Sara
United States of America4 Reviews7.0“For the style of hotel the rooms were updated and clean”- • Business trip
- • Solo traveler
- • King Room - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Parking off site but next door. The hotel charged for add on like parking and breakfast
Room were clean and up to date.
Stayed in April 2024
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Reviewed: April 23, 2024
Diny
United States of America8 Reviews9.0“Enjoyed it just didn’t like that we can hear other peoples conversations”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
Doors are hallow you can hear what people are saying in there rooms
Location
Stayed in April 2024
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Reviewed: April 15, 2024
Boraam
United States of America3 Reviews7.0“amazing location central to downtown attractions”- • Solo traveler
- • King Room - Non Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
construction, in a location where street people linger
central location, clean, had hot water/coffee maker, fridge, comfortable bed, desk area, plenty of outlets
Stayed in April 2024
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Reviewed: April 13, 2024
Jeremiah
United States of America5 Reviews7.0“Good price and decent location close to most of the places what we love to go in San Antonio.”- • Leisure trip
- • Couple
- • King Room - Non Smoking
- • Stayed 2 nights
The parking lot did look a little sketchy, the lobby staff wasn't always helpful when I was asking questions, the stairway only leads outside so we couldn't use it to go to and from our rooms (meaning we had to use the elevator every time, and the elevator was so small it would only hold about 4 or 5 people comfortably without luggage).
Parking was easy (easy to pay for and right next to the hotel), the rooms looked nice, had good air conditioning, decent view from the windows. There were lots of great locations within walking distance - restaurants, coffee shops, the Alamo, gift shops, donut place, places for drinks.
Stayed in March 2024
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Reviewed: April 13, 2024
Claudia
Italy5 Reviews6.0“It was a good stay”- • Leisure trip
- • Couple
- • King Room - Non Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
We had issues with the tv, as the remote didn’t work and it had limited functions probably due to incompatibility.
How central it was to the main streets
Stayed in March 2024
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Reviewed: April 9, 2024
Zbigniew
United States of America10 Reviews9.0“Good location, friendly stuff”- • Leisure trip
- • Group
- • King Room - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Clean, good location
Good location
Stayed in April 2024
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Reviewed: April 5, 2024
Kristen
United States of America13 Reviews9.0“Nice facility; pay to park at hotel lot.”- • Business trip
- • Couple
- • King Room - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
No free parking!
Comfortable beds, coffee maker in room, great breakfast. Only downside; NO free parking. After booking room, I was sent an email stating 45 dollar per night parking fee to park in hotel lot!
Stayed in March 2024
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Reviewed: March 24, 2024
Gerardo
United States of America7 Reviews6.0Pleasant- • Couple
- • King Room - Non Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
the pool area could of been better.
everything was good.
Stayed in March 2024
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Reviewed: March 21, 2024
Don
United States of America1 review8.0Very Good- • Leisure trip
- • Couple
- • King Room - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Room 209 shade wouldn't go down. It was reported to the front desk, and we went out for the evening and came back to it not working.
Location
Stayed in March 2024
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Reviewed: March 21, 2024
Fist
United States of America8 Reviews1 helpful vote6.0“Great place for a short stay”- • Leisure trip
- • Couple
- • King Room - Non Smoking
- • Stayed 3 nights
No place to smoke and hang out and drink beer after a long day. The swimming pool area or a sitting area on the roof would be nice. not a place for families larger than 2 but great for business trips.
The updated lobby paint was great, and the person who was there every night was very helpful. The modern updates were impressive and great. The Modern updates
Stayed in March 2024
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Reviewed: March 20, 2024
Theresa
United States of America2 Reviews8.0“Good value near Alamo and River Walk”- • Leisure trip
- • Couple
- • King Room - Non Smoking
- • Stayed 1 night
Area around the hotel under construction. Building was older, staff friendly. Breakfast was not free, but paid a little more in reservation and was a nice breakfast.
Stayed in February 2024
