3010 East Highway 66, Gallup, NM 87301, United States of America
#19 of 23 hotels in Gallup
Guests' ChoiceBased on 254 hotel reviews
6.8Cleanliness
7.4
Comfort
7.4
Location
7.6
Facilities
6.9
Staff
7.4
Value for money
7.1
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 2, 2024
Edmund
United States of AmericaBreakfast selection for price paid
Clean room
Stayed in May 2024
Reviewed: May 29, 2024
Markus
SwitzerlandThere was no real selection for breakfast. The machines out of order. The place needs a tune up since most things are very worn down. Barely any outlets to plug in devices that need charging. The price to value ratio is off for this place.
The room was clean and the location is quite all right.
Stayed in May 2024
Reviewed: May 29, 2024
Renata
PolandSpecious and comfortable.
Stayed in May 2024
Reviewed: May 23, 2024
Anita
United States of AmericaI didn’t like that there was no real person up front. You spoke to someone on the TV screen. I booked a two night stay but they messed up my room card to one night so I had to go back to get a new room key.
Stayed in May 2024
Reviewed: April 27, 2024
Chavez
United States of AmericaThe virtual check in. A little weird but I guess safer for the worker.
A very good value for a pretty decent rate. Clean, comfortable room. Free breakfast to boot.
Stayed in April 2024
Reviewed: April 25, 2024
David
United States of AmericaNo Elevator
The room
Stayed in April 2024
Reviewed: January 17, 2024
Sandra
United States of AmericaAdvertised breakfast was included, checked in and was told no breakfast.
Newly remodeled.
Stayed in January 2024
Reviewed: January 4, 2024
Jay
United States of AmericaWe just slept at the hotel. We did not stay long enough to have a negative experience. The check in was strange, we were checked in via screen.
The room was clean and breakfast was good and the staff worked hard to make sure they kept the breakfast trays filled. We read a bunch of negative reviews and were wary but were pleasantly surprised with the cleanliness and breakfast.
Stayed in December 2023
Reviewed: December 14, 2023
Hanmin
Singapore1. The staircase could have been an elevator as it is very hard to take the luggage up to the 2nd floor 2. There could have been more breakfast
This hotel was at a good location, we stayed in this hotel on route 66, the check in was on a television using zoom and when it needs you to scan your passport, you have to put it in a machine to scan. The roon was quite good and it was clean enough, if you would to enter the breakfast roon, you need to tap the key on room 101 to enter
Stayed in October 2023
Reviewed: December 7, 2023
Carlos
United States of AmericaThe
The hot tub
Stayed in November 2023
Reviewed: November 27, 2023
Tammy
CanadaNo tv and no discount due to no tv
Furnishing were old - a microwave with a dial !!! Bathroom floor tiles were sketchy, but clean. No TV for our duration and no discount for lack of it.
Stayed in November 2023
Reviewed: November 9, 2023
Michael
United States of AmericaThe parking lot was kind of messy and needed another toilet paper
The king size bed the shower were hot clean towels it had a closet heater work nicely clean room and a very nice breakfast
Stayed in November 2023
Reviewed: October 26, 2023
Francisco
United States of AmericaI didn't like that once I began taking a shower, there was no body soap in the dispenser. Pretty inconvenient.
The room was large enough for the 2 of us & the beds were very comfortable.
Stayed in October 2023
Reviewed: October 23, 2023
Ramsay
United States of AmericaCommunicating with desk person on a screen vs. in person.
Breakfast, comfortable bed, Laundry services available
Stayed in October 2023
Reviewed: October 20, 2023
Read
United States of AmericaEase of check in, and ease of check out. Next time I stay there I'll try the indoor pool.
Stayed in October 2023
Reviewed: October 11, 2023
Sandra
United States of AmericaWalls a little thin. Dated facade.
Value was good! Real fast very good hot and cold selections. Virtual checking in was quick. Pool nice!
Stayed in October 2023
Reviewed: September 18, 2023
Henrietta
United States of AmericaThe virtual check in, no human staff? There was not a breakfast as advertised on the hotel website?
Pool
Stayed in September 2023
Reviewed: July 23, 2023
Mg534
CanadaIt is located quite close to train tracks, however, we did not hear a single train during the night, so it really isn't an issue.
Doors to access the building are locked and require a room key to unlock. It is conveniently located on the outside of the city, making it easy to find, yet is still close to downtown Gallup.
Stayed in June 2023
Reviewed: July 19, 2023
Angela
United States of AmericaBreakfast. Could use improvement.
Easy to check in.
Stayed in July 2023
Reviewed: July 15, 2023
Greg
United States of AmericaLocation
Stayed in July 2023
Reviewed: July 12, 2023
Michelle
United States of AmericaVideo check in process was awkward. I had planned to arrive at 1 pm which I got an email saying that may not be possible, but they would try. But I actually arrived around 5:30 pm and was told that they had to check to see if my room was ready yet. That was disappointing because it was past the 3 pm check in time.
Comfortable, clean, convenient.
Stayed in July 2023
Reviewed: July 11, 2023
Adam
United States of AmericaWashing machines out of servoce and breakfast wasn’t all that great
Place was clean and our, beds bit bouncy, close to places for food and washing clothes
Stayed in June 2023
Reviewed: June 29, 2023
Harris
United States of AmericaThe shower had trouble shutting off the water coming out of the spigot and going to the shower head.
The staff was great. They listened to the plumbing problems in our room. Overall, they were there to make our stay a good one.
Stayed in June 2023
Reviewed: June 27, 2023
David
United States of AmericaThe coffee in the room was terrible. The coffee during breakfast was only marginally better. They only provide maid service every two days. They did come in on the second day and give us fresh towels, soap and shampoo, but they did not clean up or even make the bed. You honestly don't get a lot for $100 per night anymore. Just a few additional touches could make this a 4.5 star hotel.
The room was comfortable and clean. Walls were a bit thin, as would be expected in an older hotel. There were recent upgrades, though. The jet tub was a nice touch. No extra charges for our service dog staying in the room either. The bed and bedding was very comfortable. The through the wall a/c unit kept the room very comfortable and was quiet. Breakfast was better than expected. We were expecting a continental breakfast based on some of the reviews. But we had a hot breakfast with scrambled eggs, biscuits and gravy and bacon strips. Sure, the eggs were powdered and the gravy out of a can, but still, it was an unexpected upgrade.
Stayed in June 2023
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