2364 South Loop West, Houston, TX 77054, United States of America
#411 of 429 hotels in Houston
Guests' ChoiceBased on 346 hotel reviews
5.0Cleanliness
5.8
Comfort
5.9
Location
7.3
Facilities
5.2
Staff
6.9
Value for money
5.7
Free WiFi
5.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 19, 2024
Robert
MexicoThe toilet was not firmly anchored to the floor. The shower did not work, had to hold handle up inside lower faucet and stick fingers into that to get the upper shower to work. Free breakfast did not include items like eggs, sausages. The only hot item was a waffle.
Close to the errands we needed to run. Easy to get to. We could park our vehicle within sight from our room.
Stayed in April 2024
Reviewed: April 11, 2024
Alexander
United States of AmericaShower was clogged and shower head was old and weak
Cost of the room was good
Stayed in April 2024
Reviewed: January 16, 2024
Jessica
United States of AmericaThe place look old I spent almost three hundred on this room I could have went somewhere else
The location
Stayed in January 2024
Reviewed: November 9, 2023
Ronnie
United States of AmericaNeed to renovate a lot better than what they did cuz it was under renovation
Location I guess closer to the NRG stadium
Stayed in November 2023
Reviewed: October 16, 2023
Helen
United States of AmericaThe hotel really needs some renovations. It's older and in need of repair.
The location to NRG stadium is perfect!
Stayed in October 2023
Reviewed: August 24, 2023
Jeannine
United States of AmericaVery shabby despite recent remodeling, in parts....ongoing renovations
Location and price
Stayed in August 2023
Reviewed: July 10, 2023
Imran
Indialocation, parking, team, light breakfast,
room ok, bed ok, cockroaches/insects, no plug points for charging
Stayed in July 2023
Reviewed: June 14, 2023
Linda
United States of AmericaThe sliding door looked scary, the adjoining room was unlocked when we arrived. The main door, 138, got stuck multiple times. The outside doors to the building were not locked ever. The sidewalk between the second and third buildings, close to our room was underwater the entire 3 days that we were there. I felt unsafe, Eve though the neighborhood seemed fine. No functional pool as advertised.
Beds, fridge, amenities and TV were nice. Cute Texas waffle iron. Staff were kind and helpful.
Stayed in June 2023
Reviewed: June 5, 2023
Sims-harrison
United States of AmericaTV did not show good..fuzzy
Air conditioning worked good.
Stayed in June 2023
Reviewed: May 16, 2023
Angelita
United States of AmericaPool was closed 😩
The shower had a leak bathroom floor was wet ... the swimming pool was closed...exercise room equipment was broken Coke Machine was empty Breakfast selection was good...front office lady was not very attentive...Room service was very attentive to details... thank you... will try again....
Stayed in May 2023
Reviewed: May 6, 2023
Antonio
BrazilThe place is decaying.
Near NGR Convention center
Stayed in May 2023
Reviewed: May 5, 2023
Georgie
United States of AmericaToo many dog irresponsible dog owners.
Location close to hospital.
Stayed in February 2023
Reviewed: May 4, 2023
April
United States of AmericaUnder construction and floor’s didn’t look very clean.
The property was under construction and pool was not available and lots of carpet stains.
Stayed in April 2023
Reviewed: April 25, 2023
Erika
United States of Americathey need to seriously, SERIOUSLY finish remodeling ASAP. The hallways were dark- they need better lighting. they need to change the carpet. paint was peeling, hallway needed vacuuming.
the room was nice and pretty clean. the fridge and microwave worked.
Stayed in April 2023
Reviewed: April 23, 2023
Aimee
United States of AmericaThe properly is under construction and half completed. Outdated exterior.
Proximity to NRG stadium for a concert was the only reason for booking here.
Stayed in April 2023
Reviewed: April 3, 2023
Doug
United States of Americacable tv connection was horrible. do not stay here if you plan to watch tv at anytime; especially if you want to watch CBS/final four as CBS is not carried on the cable.
location
Stayed in April 2023
Reviewed: March 20, 2023
Lisa
United States of AmericaI called the local number and tried to cancel one of my rooms before the date of free cancellation and the staff was unable to help me at all which caused me to have to pay for one night For a room I didn’t use.
The location is within walking distance to NRG
Stayed in March 2023
Reviewed: March 15, 2023
Stout
United States of Americajust seemed dirty
Stayed in March 2023
Reviewed: March 4, 2023
Catina
United States of Americarequested non-smoking and it smelled like smoke and the bedding had cigarette burns on the covers.
it was a close to the NRG Stadium
Stayed in March 2023
Reviewed: March 2, 2023
John
Canadapool was GrEeN and deck was DiRtY and walls need lots of repairs
clean linens
Stayed in March 2023
Reviewed: January 9, 2023
Karen
United States of AmericaThe staff was not very friendly and the breakfast was not a good variety.
The bed was very comfortable.
Stayed in January 2023
Reviewed: November 25, 2022
James
United States of AmericaThe TV didn't show a good picture, the breakfast wasn't no full breakfast all they serve was waffle and cereal. Orange juice machine wasn't working.
The staff was very nice. The bed was extremely comfortable the room was clean and big enough. The had a refrigerator and microwave which was awsome.
Stayed in November 2022
Reviewed: November 6, 2022
Leon
United States of AmericaBad WiFi which made work difficult and screaming kids in the lobby until 9:45 pm that I believe belonged to the staff. Couldn’t call it in on the provider phone because the directory on the face of the phone was missing.
Stayed in November 2022
Reviewed: October 11, 2022
Callie
United States of AmericaThe pool was not operating. I count on that when I stay elsewhere it helps the low back pain a lot of driving can aggravate. They said it rained too much to maintain it, but it hadn’t rained in a couple days. My last day I saw a man cleaning about an hour before check out. Also breakfast was nothing but carbs, not even butter for the waffles.
We had a spacious room for the money.
Stayed in September 2022
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