1015 Rio Grande Northwest, Albuquerque, NM 87104, United States of America
#32 of 116 hotels in Albuquerque
Guests' ChoiceBased on 378 hotel reviews
8.1Cleanliness
8.6
Comfort
8.5
Location
8.6
Facilities
8.2
Staff
8.9
Value for money
7.8
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 11, 2024
Scott
United States of AmericaCost
Communication from management prior to arrival was outstanding, in fact, better than most high-end hotels. Upon arrival the desk staff was friendly, helpful and made our stay very enjoyable. I cannot say enough positive things about the customer service. The rooms were nice and beds comfortable. Although the cost was a bit high, it was less than most of the places around Old Town. We appreciated the free EV charging stations.
Stayed in April 2024
Reviewed: April 26, 2024
Jerry
United States of AmericaEarly request for a ground floor room and was not able to get it
The staff was very friendly and helpful The breakfast option was also very good
Stayed in April 2024
Reviewed: April 14, 2024
Tach
United States of AmericaOne staff was particularly too intense upon My arrival to check in. I did not get her name, but it the wrong cord with me from the get-go. I did tell the other staff that was there. I am sorry I didn’t get their names, but you can also check the time I checked in and who was at work there. The other staff member was very nice, relaxed, and professional.
The place was beautiful and the food look exceptional.
Stayed in April 2024
Reviewed: March 31, 2024
Linda
United KingdomAll was good
Good situation and easy to find, comfortable rooms, good restaurant, cheerful and friendly staff.
Stayed in March 2024
Reviewed: March 25, 2024
Marcelo
BrazilMaybe the strange smell when opening the room (for the 1st time, tho) and the old- fashioned decoration of the hotel.
Friendly staff, location (close to the event I was attending, as well as to Old Town and Sawmill restaurants), the small-but-sufficient gym, full cable TV channels. As a foreigner visitor without a car, all those were very pleasant
Stayed in March 2024
Reviewed: February 19, 2024
Angela
United States of AmericaIt was a little pricey... but I also realize it's on the cusp of Old Town. All in all, it was a good value. The hotel is older, but tastefully modernized.
The location was the key for us. The staff and rooms were great.
Stayed in February 2024
Reviewed: February 8, 2024
Dave
United States of AmericaThe water pressure was not great, and I didn't care for the overhead "rainfall" shower design.
Stayed in February 2024
Reviewed: January 28, 2024
Tisha
United States of AmericaN/A
Clean, great location, walking distance to downtown with restaurants and shopping. Close to airport and main freeway. We have stayed here a few times and always a positive experience.
Stayed in December 2023
Reviewed: January 4, 2024
Kaltenbach
United States of AmericaSad to find the shower not working this time. Staff said they would fix it right away.
3rd time we've started here. Love the dog run and the staff.
Stayed in December 2023
Reviewed: December 27, 2023
Teresa
United States of AmericaComfortable bed and hot shower
Stayed in December 2023
Reviewed: December 9, 2023
Patricia
United States of AmericaThe hall carpet on the third floor was loose. My husband's cane kept getting tangled up in the creases. Very dangerous situation. Carpet needs to be stretched.
The breakfast was good. The location was easy--on and off I-40!
Stayed in November 2023
Reviewed: November 27, 2023
Cedric
SwitzerlandThe annoying addition of 25$ to the bill to get the room 1 hour early when it was already ready. I am fine with paying for the work, but when the room is already ready, that seems uncalled for.
Nice, conveniently located near the old town (possible to reach it on foot). Nice old-fashionned wood furniture. Efficient shuttle service to the airport. Dinner options nearby.
Stayed in November 2023
Reviewed: November 11, 2023
Larry
United States of AmericaWould like to have a microwave in the room.
Food was very good. service was excellent!
Stayed in October 2023
Reviewed: November 6, 2023
Stephen
United States of AmericaAll good.
We go to Albuquerque often for the airport. We usually stay at BW Rio Grande. Good bar and decent restaurant.
Stayed in August 2023
Reviewed: October 23, 2023
Alexander
United States of AmericaThe price was just a bit high.
Safe and clean, as well as just off highway 40.
Stayed in October 2023
Reviewed: October 21, 2023
Elizabeth
United States of AmericaThe voucher breakfast was quite good, very decent. The room was very clean. The decor was nice. The shuttle service was great, not only to the airport and back but around town. The shuttle service and the free breakfast were the reasons we chose the hotel. And glad we did. Having a self serve espresso machine was nice.
Stayed in October 2023
Reviewed: September 17, 2023
Diane
United States of AmericaToo much freeway noise & very loud air conditioner
Close to museums & old town
Stayed in September 2023
Reviewed: August 19, 2023
Tim
United States of AmericaNothing
Left before breakfast
Stayed in August 2023
Reviewed: August 18, 2023
Chieko
United States of AmericaNone
Nice staff!!!!
Stayed in July 2023
Reviewed: August 6, 2023
Christina
United States of Americabugs and webs on ceiling
security of my car
Stayed in July 2023
Reviewed: August 1, 2023
Marciene
United States of AmericaBreakfast and coffee.
The room was nice, bed was comfortable. Very clean.
Stayed in July 2023
Reviewed: July 26, 2023
Mark
United States of AmericaNo free breakfast. Room was small.
Best bathroom on our road trip.
Stayed in July 2023
Reviewed: July 22, 2023
Leslie
United States of AmericaNo breakfast offered
Quiet Updated interior
Stayed in July 2023
Reviewed: July 13, 2023
Kim
United States of AmericaI specifically requested a room near the meeting rooms, which would have been near the restaurant as well. My room could not have been further away from both of those areas. I did a lot of walking around both days. Which is not something I am good at. Don't know what happened to the request, although at check in I was assured I was close. I was not. When I asked for a receipt I was told since I had booked with Booking.com., I woulld get an email from them There were a lot of no 's surrounding my stay because I booked with Booking.com. Not sure what that's about I've never had that problem before.
It's a lovely hotel. I loved the decor and all the historic photos of ABQ. The pool was open and clean. The room was clean. I felt safe because of all the fencing around the property. The food was good. The staff at the restaurant was very pleasant and efficient, they smiled!!!
Stayed in July 2023
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