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  5. Reviews of Best Western Plus Royal Oak Hotel

Reviews of Best Western Plus Royal Oak Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

214 Madonna Road, San Luis Obispo, CA 93405, United States of America

#15 of 33 hotels in San Luis Obispo

Guests' Choice

Review Score

Based on 323 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.7

  • Facilities

    8.2

  • Staff

    8.9

  • Value for money

    7.8

  • Free WiFi

    9.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 6, 2024

    8.0
    Nice room but too pricey ($678) for 2 nights.
    • Couple
    • King Room with Roll-In Shower - Disability Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Noisy. You can hear people in the next room talking.

    Convenient

    Stayed in May 2024

  • Reviewed: April 30, 2024

    8.0
    Great for a short overnight visit, but lots to work on.
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Was not cleaned very well. The bath tub was too small, all the plumbing was backed up and water would take forever to drain.

    Lovely location

    Stayed in April 2024

  • Reviewed: April 25, 2024

    7.0
    Easy short stay hotel with minimal effort
    • Leisure trip
    • Family with young children
    • Oversize King Room - Non-Smoking
    • Stayed 2 nights

    The ammeties were lacking in the bathroom. The towels were like sandpaper. The walls and ceilings were paper thin - we could hear everything at all times of the night. Not the greatest night's sleep.

    The staff was friendly and the breakfast was amazing! Free parking was a plus with easy access to the freeway and to get around SLO.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    8.0
    Nice best western property located very close to center of SLO.
    • Leisure trip
    • Couple
    • Oversize King Room - Non-Smoking
    • Stayed 1 night

    Super clean and spacious king-bed room. Friendly and professional staff. Pool/spa facility was spotless and very nice. Quiet. Comfortable bed.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room with Roll-In Shower - Disability Access
    • Stayed 1 night

    quiet

    Stayed in April 2024

  • Reviewed: April 9, 2024

    8.0
    It was great, thank you.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    The breakfast was great! We also enjoyed watching HBO movies at night.

    Stayed in April 2024

  • Reviewed: January 7, 2024

    7.0
    Convenient location, price a little steep for what it was.
    • Business trip
    • Solo traveler
    • King Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The hallways and area getting the the rooms weren’t polished and didn’t feel welcoming. Not easy access to the rooms. The breakfast needs a lot of help. The eggs didn’t taste like eggs and the sausage was really dry. For $200 a night I think they should do better than that.

    The room was nice and clean, which is the most important thing.

    Stayed in December 2023

  • Reviewed: January 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Balcony & Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    No complains. Everything was great.

    The room was clean and it had a balcony facing the pool. Older hotel but well maintained. The staff is very friendly and always greeted us with a smile. The coffee machine in the lobby has an assortment of different coffees you can make with pump syrup flavors to add, including hot chocolate. Complimentary breakfast was adequate and different everyday.

    Stayed in December 2023

  • Reviewed: December 28, 2023

    8.0
    Overall we like this hotel and recommend it.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    We expected that on the 2nd day of our stays, we should get the room cleanup service, but actually it didn’t happen. We were a little bit unsatisfied.

    We really like the free EV charger at this hotel. Also the hotel price, location, room facilities, and continental breakfasts were very good.

    Stayed in December 2023

  • Reviewed: November 19, 2023

    9.0
    Over all it was great
    • Leisure trip
    • Solo traveler
    • King Room with Roll-In Shower - Disability Access
    • Stayed 2 nights
    • Submitted from a mobile device

    For some reason I got a handicap room. I didn’t like the shower

    Hot tub

    Stayed in November 2023

  • Reviewed: November 17, 2023

    8.0
    Good
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The door to the rom has a large gap (bottom) and debris and bugs could get in. I shoved a towel in it every night.

    Comfortable bed Breakfast

    Stayed in October 2023

  • Reviewed: September 15, 2023

    9.0
    A nice place to stay in that area
    • Leisure trip
    • Family with young children
    • King Room with Roll-In Shower - Disability Access
    • Stayed 1 night

    We experienced nothing bad at all.

    Everything was as expected

    Stayed in September 2023

  • Reviewed: August 6, 2023

    9.0
    Great hotel nice staff and amenities
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    Mattresses saggy No housecleaning unless you ask Breakfast eggs snd potatoes super yuck! Pricey

    Great location Nice staff Great pool and jacuzzi

    Stayed in August 2023

  • Reviewed: July 26, 2023

    7.0
    Fantastic pool/jacuzzi/fire pit, delightful breakfast hosts & full breakfast - we will stay again!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Balcony
    • Stayed 4 nights

    The mattresses were TERRIBLE...I barely slept the 4 nights we were there. Truly, they were the worst mattresses I'd ever slept on. We had a room with 2 beds, and I tried both with no success. My family echoed the same sentiments about the beds. The mattresses were rock hard, and the pillows too soft. There was no balance of support. The only other thing that was bad but may be out of the hotel's control is the absolute infestation of bugs outside the front of the hotel on the exterior walls, the ceiling of the carport, etc. The staff said they were from the nearby lake. Truly, it was horror-movie-like. Thousands. We didn't see them anywhere else on the property, so I'm unsure why it was such an issue at the front of the hotel. We just ensured not to get close to the exterior walls when waiting for our Lyft drivers.

    The hotel was able to schedule our Lyft driver for each of our excursions which helped tremendously. The heated pool/jacuzzi/fire pit is one of our best memories of this hotel. Also, the delightful attitude of the breakfast hosts each morning represented the hotel well. The breakfast was well above our expectations, and the friendly customer service provided by the breakfast hosts just made it all the better. The coffee/hot chocolate machine in the lobby was one of my favorite things (tired mom). I loved being able to have a cappuccino each day! The property was clean, and the tv cable services had a great selection - I loved being able to watch the Dodgers game! Lastly, the front desk staff was helpful, they let us borrow a deck of cards to play in the lobby and on our last day were kind enough to hold our luggage behind the desk after check out while we went next door for lunch.

    Stayed in July 2023

  • Reviewed: July 20, 2023

    7.0
    Just okay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Balcony & Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    Room had dirty clothes in there when we arrived, no towels went we went to the pool, called and asked for some was told they would send some down they never came, sat around waiting for towels 2 people came after us with towels but none for us still. Beds too soft

    Location, close to the food places, Ralph's was across the st. 30 minutes from the beach

    Stayed in July 2023

  • Reviewed: July 9, 2023

    9.0
    Great !
    • With a pet
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    The hallway was too hot !!

    Selection of breakfast items!

    Stayed in July 2023

  • Reviewed: July 6, 2023

    8.0
    Overall I enjoyed my stay.
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Disability Access
    • Stayed 4 nights

    I had to ask for room to be cleaned.

    Breakfast was great.

    Stayed in July 2023

  • Reviewed: July 4, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with Balcony & Pool View
    • Stayed 4 nights
    • Submitted from a mobile device

    Bit of road noise

    Nice rooms

    Stayed in July 2023

  • Reviewed: June 24, 2023

    7.0
    Good
    • Couple
    • Queen Room with Two Queen Beds with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    price gouging for graduation weekend. really bad value. Room was not made up. mediocre breakfast for exorbitant cost of room.

    convenient

    Stayed in June 2023

  • Reviewed: May 19, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Balcony
    • Stayed 1 night

    Price

    Room, Breakfast

    Stayed in April 2023

  • Reviewed: May 18, 2023

    8.0
    I will stay here again
    • Leisure trip
    • Solo traveler
    • King Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    recently remodeled everything very nice & clean. breakfast was very very nice and complete.

    Stayed in May 2023

  • Reviewed: April 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room with Balcony & Pool View
    • Stayed 7 nights
    • Submitted from a mobile device

    Had ants in my room

    Was fine, met my needs

    Stayed in April 2023

  • Reviewed: April 15, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    hot tub was under construction

    convenient location, pet friendly, comfortable and clean, nice staff

    Stayed in March 2023

  • Reviewed: March 13, 2023

    8.0
    great
    • Business trip
    • Group
    • King Room with Balcony
    • Stayed 3 nights

    breakfast location

    Stayed in March 2023

Showing 1 - 25

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