181 Boston Post Road West, Marlborough, MA 01752, United States of America
#9 of 10 hotels in Marlborough
Guests' ChoiceBased on 482 hotel reviews
7.3Cleanliness
7.6
Comfort
7.7
Location
8.2
Facilities
7.4
Staff
8.1
Value for money
7.3
Free Wifi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 19, 2024
Alison
United States of AmericaCan’t think of anything at the moment
Breakfast was very good
Stayed in May 2024
Reviewed: May 2, 2024
Kristen
United States of AmericaThe heater/air conditioner was VERY loud - woke me up every time it kicked on. The pool and on-site restaurant were both closed with no advanced warning.
Rooms clean and beds comfortable.
Stayed in April 2024
Reviewed: April 30, 2024
Lynn
United States of AmericaThe indoor pool was closed, many pieces of equipment in the gym were broken or just just not working. In my room the toilet was running continuously, luckily I was able to just adjust the valve because most of the time there was no one at the front desk.
Everything was very clean, I liked that it was pet friendly. The free breakfast was very good with a lot to choose from.
Stayed in April 2024
Reviewed: April 29, 2024
Christina
United States of AmericaRoom was upgraded, but die to an error. Was told over the phone our room would be ready for early check in at 230pm. Arrive at 4pm and room wasn't ready. Staff upgraded to room into a suite, but the room next to us was blaring music until 2am and was up banging on the walls at 6am. Didn't get any rest, and the bar / pool wasn't opened. The whole point of the room was to have somewhere to sleep..
The included breakfast was great.
Stayed in April 2024
Reviewed: April 28, 2024
Dancegypsy
AustriaThe manager was rude to me when there was a mix-up with my booking when I first arrived
Breakfast was ok; the location is quite nice, with some green areas close by, and Marlborough is not far away
Stayed in April 2024
Reviewed: April 28, 2024
Dancegypsy
AustriaThe manager was rude to me when there was a mix-up with my booking when I first checked in.
The breakfast was ok, the room was quiet, the view was not bad.
Stayed in April 2024
Reviewed: April 10, 2024
Simon
United KingdomThe hotel was difficult to find in the dark because the hotel is set back from the highway and they did not have their sign on the highway illuminated. The night check in person was incredibly disorganised and could not keep a focus on what he was doing. He also swore a lot.
The breakfast was good and the room was spacious. The hotel was nice and quiet and the bed comfortable. There was plenty of parking.
Stayed in March 2024
Reviewed: March 29, 2024
Sandra
United States of AmericaMy room smelled like stale smoke. I got bit in my sleep... bedbugs?
I liked how spacious the room was and the staff were very nice. I appreciate they provided a toothbrush and toothpaste. Roomy closet with hangers and fridge.
Stayed in March 2024
Reviewed: February 22, 2024
Myrna
United States of AmericaNoise reduction of air conditioner and refrigerator
Excellent..many choices, pleasant staff
Stayed in February 2024
Reviewed: February 9, 2024
Wayne
United States of AmericaThe rooms are very dated Electrical outlets loose Lamps worn out Furniture. Sofa. Looks like someone took a dump on it The restaurant and bar very limited hours But the breakfast was fantastic
Close. To event.
Stayed in February 2024
Reviewed: February 2, 2024
Rosa
United States of AmericaRestaurant staff rude and would not take our order.
Expo stay
Stayed in November 2023
Reviewed: January 20, 2024
Loik
United States of AmericaThe fire alarm went off and we had to leave our room for 3 hours. They extended the check out time, but only by an hour. By the time we got back to our rooms, we barely had time to get ready before we left.
Great value for the money. Beautiful lobby and loved the breakfast.
Stayed in November 2023
Reviewed: December 26, 2023
Veronica
United States of AmericaRun down the pool looked dirty, hair floating around
Friendly staff great breakfast
Stayed in December 2023
Reviewed: December 22, 2023
Chris
United States of AmericaThe prices vary a lot. Form acceptable to totally unreasonable sometimes
Stayed in December 2023
Reviewed: November 29, 2023
Stephanie
United States of AmericaI stayed at this hotel a few years ago while under renovation. The lobby area looks nice. However, the rooms and carpeting on the upper levels are very outdated and old. The bathroom was clean but outdated. We experienced a fire drill during my stay, and the staff in the breakfast area were VERY rude. They were being selective as to who could enter while telling others they had to wait. Because of this experience, I would never stay at this location again. Racist may have played a part in their decision.
The reception at the front desk was very friendly and helpful.
Stayed in November 2023
Reviewed: October 23, 2023
George
United States of AmericaThe ice machine was out of order.
We liked the breakfast and the room made us feel cozy. Overall, we were happy to stay there.
Stayed in October 2023
Reviewed: September 8, 2023
Carol
United KingdomThe swimming pool wasn’t clean. The floor of pool was green. There were bits floating. I think paint flakes of the surrounding floor. The rail by the steps into the pool was coming loose and very dangerous.
The breakfast was good.
Stayed in September 2023
Reviewed: September 4, 2023
Patricia
CanadaReceptionist was the bomb!
Stayed in August 2023
Reviewed: September 1, 2023
David
United States of AmericaPricey but everything in life is nowadays.
No issues. Check in was quick and easy. Room was fine.
Stayed in August 2023
Reviewed: August 22, 2023
Geeta
CanadaNoisy air condition.
Overall service was very good. Liked the hot breakfast.
Stayed in August 2023
Reviewed: August 6, 2023
Rosario-wyatt
United States of AmericaThe room was stuffy and the handheld shower in the tub was leaking. It was listed as a queen sized bed, but it was a full.
The Continental breakfast is awesome. The bath chair in the bathroom was helpful.
Stayed in August 2023
Reviewed: July 6, 2023
Dimitri
United States of AmericaClean place to stay
Stayed in May 2023
Reviewed: July 2, 2023
Brian
United States of AmericaOne of the packs of sugar & milk for the complementary coffee was opened already. Maybe the customers stayed in the room before us opened and a cleaning person didn't notice. Also the bathroom fan is too weak. The bathroom gets so steamy after taking shower. The design of the bathroom sink is terrible. The fauset
The room is very spacious.
Stayed in July 2023
Reviewed: June 29, 2023
Mary
United States of Americapillows tub floor is slippery
Staff is the best Breakfast better when there is a conference with
Stayed in June 2023
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