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  5. Reviews of Best Western Salinas Monterey

Reviews of Best Western Salinas Monterey This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

175 Kern Street, Salinas, CA 93905, United States of America

#3 of 18 hotels in Salinas

Guests' Choice

Review Score

Based on 321 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    7.9

  • Facilities

    8.4

  • Staff

    8.7

  • Value for money

    7.9

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: March 29, 2024

    10
    Visited for the weekend
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I liked everything.

    It had a bed that I used.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    1.0
    Would not stay or recommend to stay again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    One of the employees were disrespectful. The pool and spa were not accessible. We were not allowed food into our rooms.

    Big and clean

    Stayed in March 2024

  • Reviewed: March 24, 2024

    10
    Wonderful place to stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Water pressure seems to be low for my liking

    Clean and staff was friendly

    Stayed in March 2024

  • Reviewed: February 26, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room with Roll in Shower - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Great breakfast with lots of choices. Comfortable room

    Stayed in February 2024

  • Reviewed: January 28, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room spotless and comfortable. Quiet. Good breakfast choices. Helpful staff.

    Stayed in January 2024

  • Reviewed: January 6, 2024

    6.0
    Never again.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Rude staff. Crime going on right outside. Further away from central Salinas than we thought. Terrible neighborhood.

    Stayed in October 2023

  • Reviewed: January 6, 2024

    6.0
    Unsafe area. Rude staff.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    The staff turned our room key off because we kept the trolley too long. We were there for a sudden funeral and a little disoriented. The staff was extremely rude. There were ladies of the night everywhere outside and street racing noise. The breakfast was just okay. No business center and the staff would not print a document for me.

    The price.

    Stayed in October 2023

  • Reviewed: January 5, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nice clean

    Stayed in December 2023

  • Reviewed: January 3, 2024

    4.0
    Pretty ordinary
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Indifferent staff, shower controls hard to use, no cutlery, paper/plastic cups.

    Breakfast was good though v few fresh options, nearly everything processed.

    Stayed in January 2024

  • Reviewed: December 6, 2023

    10
    Exceptional
    • Business trip
    • Couple
    • King Room with Roll in Shower - Disability Access
    • Stayed 4 nights
    • Submitted from a mobile device

    Easy access very clean

    Stayed in December 2023

  • Reviewed: October 12, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom sink didn't drain

    Stayed in October 2023

  • Reviewed: October 7, 2023

    1.0
    Shocking, avoid it.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Next to a noisy freeway, single lane glass which may as well not be there to stop any noise, to top it off there were cockroaches running around the bathroom.

    Polite staff, everything else was shocking

    Stayed in October 2023

  • Reviewed: September 26, 2023

    10
    Nice hotel
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The fridge made some weird noises throughout the night, like clicking noises (not the normal fridge coming on sound). It was a little annoying, but would still stay again!!

    We liked everything! Rooms were clean and comfortable. Loved the shampoo and conditioner in the shower. Breakfast was decent. Eggs, sausage, waffles, oatmeal, pastries, fruit, juice and coffee. Lots to choose from. Lots of places to eat nearby as well. Just passing thru, so only stayed one night, but would definitely stay again!

    Stayed in September 2023

  • Reviewed: August 28, 2023

    4.0
    We will never be staying here again and we are seriously considering not using booking.com again.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights

    Upon checking in the individual behind the desk was so rude to us. We used booking.com to get our rooms and he seemed very unhappy that we went through a third party. He questioned why we got the rooms we got and told us that three people to a bed were not allowed (A father and his two small children who wanted to have a sleepover with their dad -- they were 5 and 7 years old). But the way he spoke to us was so disappointing and rude.

    The cleaning staff and the breakfast staff were so very polite and helpful. They were kind and helped us after they saw how rude the front desk person had been.

    Stayed in August 2023

  • Reviewed: August 20, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Location is next to fast food places. Traffic.

    Very very clean. Very helpful staff.

    Stayed in August 2023

  • Reviewed: August 12, 2023

    10
    Safe and clean
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Granddaughter left her iwatch in the room. Housekeeping found it, turned it in and we were able to get it mailed back to us.

    Stayed in July 2023

  • Reviewed: August 8, 2023

    5.0
    Hotel not hospitable. Hotels around the world will give late check out of 1230 pm.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Salty sausage and egg everyday

    Mcdonalds and In and Out nearby

    Stayed in August 2023

  • Reviewed: July 17, 2023

    1.0
    I need a refund
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Staff

    Nothing

    Stayed in July 2023

  • Reviewed: July 9, 2023

    10
    Exceeded my expectations
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location (close to the highway).

    I got a room upgrade, and it was really spacious and had everything you might need. The bed was really comfortable, one of the most comfortable beds I've slept in CA so far.

    Stayed in July 2023

  • Reviewed: July 9, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Our room was in front of parking lot, all the night motorcycles, garbage vehicles and other cars were creating a lot of noise. If you keep window open no chance to sleep. Laundry machine was poor. Although you give your credit card, they deposit an amount and not return even the day after..

    Helpful staff.. clean..

    Stayed in July 2023

  • Reviewed: July 3, 2023

    10
    Simple perfection!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    We came to this area for a spontaneous trip to explore beaches and hopefully find a spot to pitch a tent, lol. Of course, there was nothing available. So, it was pretty late that night, we were searching for stays for about 2 hours. All we wanted was to sleep wherever. And then found Best Western! When we arrived, the staff greeted us warmly and made us feel like valued guests! The service was exceptional. David, who checked us in, and Peter, who checked us out, were always available to assist us with any request or provide recommendations on local attractions. Their genuine care and personalized attention made me feel like I was not just another guest. I've been to 5-star hotels and never felt the way I did at Best Western. Believe me. The hotel's amenities were top-notch, with everything I needed and more. The complimentary breakfast was delicious, offering a variety of fresh options to start the day on a high note. You can even make your own fresh waffles!😍 The peaceful ambiance of the hotel added to the overall experience, allowing me to unwind and relax completely after a long trip! Thank you so much for everything. It was the best experience so far after I moved to the US one year ago!

    Stayed in July 2023

  • Reviewed: July 2, 2023

    5.0
    I have stayed at this particular Best Western quite a few times and this was the worst
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    however it has limited parking because they always have their back lot blocked off. It’s next door to a very busy InandOut burgers and Macdonalds. Also the shower barely had any pressure. I called the front desk but no help was offered? Only said I will let the general manager know?

    Clean and convenient

    Stayed in July 2023

  • Reviewed: June 24, 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • King Room
    • Stayed 1 night

    N/A

    good

    Stayed in June 2023

  • Reviewed: June 22, 2023

    10
    Very good despite the location
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The parking is very close to the McDonalds parking lot with lots of trash.

    Room very clean

    Stayed in June 2023

  • Reviewed: June 19, 2023

    1.0
    Never returning
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I had to spend $200 more on reserving another room because my kids were too many(4) mind you, all under age that obviously couldn't be in a room by themselves, every time we reserve a room we never have issues until i got to this location i was told its a California law that there cant be more than 4 in a room, instead of charging me a lil extra for the room that had 2 beds the person made me reserve another room and the only reason why i agreed was because i was already running late but i should of gone across the street and maybe i wouldn't of spend over $400 for 1 night reservation… first and last time reserving any rooms here. THIS PLACE ONLY WANTS YOUR MONEY!

    Stayed in June 2023

Showing 76 - 100

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