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  5. Reviews of Best Western Santee Lodge

Reviews of Best Western Santee Lodge This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

10726 Woodside Avenue, Santee, CA 92071, United States of America

#2 of 3 hotels in Santee

Guests' Choice

Review Score

Based on 252 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.8

  • Location

    7.9

  • Facilities

    7.5

  • Staff

    8.5

  • Value for money

    7.2

  • Free WiFi

    7.3

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: June 12, 2023

    3.0
    Just wasn't comfortable. Didn't feel like my vehicle was safe and was worried about bugs in the room
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Killed a few baby cockaroaches in the bathroom. Kept our clothes in the suitcases, off of the floor. Location kind of strange, sharing a parking lot with a smoke shop. Also parking lot was a bit different with the big giant hill in the middle. If tour going to update the bathroom, don't just make it cosmetic. Fix the tile and looking issues as well as the shower fixtures.

    Breakfast and staff were great.

    Stayed in June 2023

  • Reviewed: June 8, 2023

    9.0
    very nice
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    location

    Stayed in June 2023

  • Reviewed: June 6, 2023

    10
    great stay for family very safe n quiet
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    great location felt safe and comfortable

    Stayed in June 2023

  • Reviewed: April 27, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    The staff is always very nice, pleasant and helpful. This is my third stay and they are always consistent. There are other places that are fancier, but it's the staff that brings me back!

    Stayed in April 2023

  • Reviewed: April 25, 2023

    1.0
    To be avoided !
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights

    All worse than hoped for! We had it booked for 3 nights, but fled in disgust after tha 1st night!

    Stayed in April 2023

  • Reviewed: April 20, 2023

    9.0
    Good Value for the $$. Clean, Quiet, Comfortable, Friendly Staff
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Nothing

    Very nice for the price. Clean. Quiet. Close to tons of restaurants, etc.

    Stayed in April 2023

  • Reviewed: April 17, 2023

    9.0
    Would use again if needed
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Location was very close to our event!

    Stayed in April 2023

  • Reviewed: April 3, 2023

    9.0
    I would stay again. It was close to the areas I needed to be near. Staff was helpful.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    I appreciated being able to check-in early. Staff was helpful and friendly. 2 story facility without elevator. Breakfasts were okay. Not much variety in daily hot meals. Always sausage, never bacon. Usually scrambled eggs although a couple of days held omelets. Very good instant hot chocolate. Options included eggs, sausage, waffles, instant oatmeal, yogurt and dry cereals. Breakfasts officially ends at 9:00 but staff came in then to eat and take breaks.

    Stayed in March 2023

  • Reviewed: March 28, 2023

    10
    It was easy and fast to get reservations
    • With a pet
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    None

    Breakfast was great 👍

    Stayed in March 2023

  • Reviewed: March 13, 2023

    10
    I enjoyed my stay very much and will come back.
    • Leisure trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 1 night

    The room was a nice size and layout, and the bed and couch were comfortable.

    Stayed in March 2023

  • Reviewed: March 5, 2023

    3.0
    to expensive for what I got
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    dirty sketchy random people and the room stink very bad

    the staff is very nice

    Stayed in February 2023

  • Reviewed: February 19, 2023

    5.0
    comfortable stay in clean, though worn, rooms.
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    shower is worn, though it was certainly clean. towels are very thin. parking can be a real challenge on a busy night.

    the staff there are wonderful. super nice, and very helpful people work here. it’s the best part of this motel. breakfast and coffee from 7-9am was good. (breakfast ends *promptly* at 9)

    Stayed in February 2023

  • Reviewed: February 6, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    On site breakfast

    Stayed in February 2023

  • Reviewed: February 5, 2023

    10
    would stay again
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The stairs were a nightmare

    Staff was pleasant. Breakfast made life so easy with kids on the go. Located very close to where we needed to be. Price was good.

    Stayed in February 2023

  • Reviewed: January 26, 2023

    9.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The room was small, although we had 4 people in it.

    The value was excellent

    Stayed in January 2023

  • Reviewed: November 19, 2022

    10
    our stay was good and clean facility
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    pool needs updating

    close to eating

    Stayed in October 2022

  • Reviewed: October 3, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The eggs were a little bland though and the sausage tasted weird

    That there was a Self serve hot breakfast

    Stayed in September 2022

  • Reviewed: September 20, 2022

    10
    Pleasant staff and clean room and pool.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    No complaints.

    Close to family. Staff was pleasant. Clean room and swimming pool.Thank you.

    Stayed in September 2022

  • Reviewed: August 30, 2022

    2.0
    They don't have enough parking on the premises, I wouldn't stay there again.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I came back from a party and there was no parking, I asked at the reception and the lady told me to park outside and come out at 8am to move the car, I told her that I am entitled to a space here and she said yes. . but sometimes clients have 2 cars and therefore there is no space and I ended up parking my car in front of the reception, I am disabled and those spaces were occupied and one car did not have a handicap placard

    Stayed in August 2022

  • Reviewed: August 23, 2022

    5.0
    It was nice
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was good.

    Stayed in August 2022

  • Reviewed: August 4, 2022

    2.0
    SHAMEFULLY OVERPRICED
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    RIDICULOUS PRICE GOUGING for a one star hotel in a town out in the boondocks

    Near the church to attend a funeral

    Stayed in July 2022

  • Reviewed: July 13, 2022

    1.0
    It was awful! If there was another place to stay we would have checked out the next day!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 8 nights

    Everything about the place. Read Above!

    Nothing! This Best Western is the worst we have ever stayed at. The staff was rude and the cleaning people were lazy. This Best Western is out of date. The tv and remote didn't work half the time. Parking was a joke, if you came back late in the evening good luck finding a place to park. Their cleaning people didn't clean the room completely. When checking out we expressed this to the lady at the desk and she told us that we had to request for our bedding to be changed when the cleaning people came in to clean. Who knows if it was changed from when the last guests checked out. Also our toilet was plugged when we went into our room on the 1st night. We just thought that they had low pressure but no it was clogged. We requested to have it checked out and the maintenance guy came in and confirmed it was clogged and he fixed the issue. Just too many things to complain about. WE WILL NEVER stay at this property AGAIN!!

    Stayed in July 2022

  • Reviewed: June 23, 2022

    1.0
    Lost out on $207 dollars
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I called at 9pm on June 17 to request a cancellation for my June 18 th stay. We were going for my daughters 3rd birthday to sea world and I wasn’t even going to check in till after SeaWorld which closes at 9pm .The next day I get informed that it was denied. I called the hotel and Informed my son had COVID. They said there was nothing they could do and that I would either have to take the loss of $207 dollars or come. I was blown away that with a pandemic they would even allow people to stay there knowing they had COVID. So I took the loss of $207 for the hotel along with a loss of $350 for sea world trip. Btw the manager did call me back after to see if I would be having any pets joining us during the stay!!! Just wow!

    Stayed in June 2022

  • Reviewed: June 14, 2022

    5.0
    our stay was last minute. close to what we needed. worked in a pinch to shower and get a few hours sleep.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the room had a funky smell, tub was dingy, and Capet was stained. it needs an upgrade for 150.00 per night.

    it was within 5 mikes down the road from the shops and easy access to the 67, 52, and 8 freeways.

    Stayed in June 2022

  • Reviewed: June 7, 2022

    4.0
    It was a short stay. But will probably look for a hotel with bigger rooms next time
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The key card for the room was not working very well and the ac unit leaked water into the room. The room was small and stuffy

    Check in and out was a breeze. The staff was polite and accommodating. The key card for the room was not working very well and the ac unit leaked water into the room

    Stayed in June 2022

Showing 76 - 100

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