7260 Saddlerack Street, Knoxville, TN 37914, United States of America
#102 of 102 hotels in Knoxville
Guests' ChoiceBased on 425 hotel reviews
7.4Cleanliness
7.8
Comfort
7.9
Location
8.2
Facilities
7.6
Staff
8.4
Value for money
7.7
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 1, 2024
Earl
United States of AmericaFair
Stayed in April 2024
Reviewed: April 30, 2024
Gavin
United KingdomUnfortunately the room had a few stink bugs, and this made the stay uncomfortable, as we don’t have these creatures in the UK.
Nice size room, great breakfast and a brilliant gym and pool setup.
Stayed in April 2024
Reviewed: March 14, 2024
Samantha
United States of AmericaBreakfast was very limited same thing severed everyday. Some staff seemed unfriendly, didn't say hello. Looked unprofessional at the desk, wore whatever they wanted.
The beds were comfortable ,location is great.
Stayed in March 2024
Reviewed: February 12, 2024
Donald
United States of Americathe spa became closed a few days before I arrived do to low water and that was the only reason I stayed so far from down down was the spa. Staff did not offer refund or partial credit even after I told her that was the only reason I had picked that particular hotel. I slept just a few hours after the bar scene till around 11 pm and got up around 2 showered and left for home Needless to say knoxville has been taken off my bucket list
I didnt try the breakfast but staff was very friendly
Stayed in February 2024
Reviewed: January 15, 2024
Terry
United States of AmericaHotel is a little older and needs updating. Rooms were not well vacuumed. There was dust and debris in corners of rooms making me question the cleaning process of the rest of room,
Breakfast was usual hotel breakfast but the main person taking care seemed to care greatly about her job and kept area clean and well supplied.
Stayed in January 2024
Reviewed: January 4, 2024
Letashia
United States of AmericaCleanliness of the room. Bugs were all in the window frame along with dust. The bathroom hadn't been cleaned properly.
The location was great.
Stayed in December 2023
Reviewed: December 19, 2023
Therese
United States of AmericaBathroom could have been cleaner ( mold around shower handle).
Location
Stayed in December 2023
Reviewed: December 10, 2023
Ricky
United States of AmericaRoom temperature control was very difficult to figure out. Had it on auto on the first night and was very cold in the room.
Stayed in November 2023
Reviewed: November 30, 2023
Milczarski
United States of AmericaToilet could’ve been a little cleaner
Accommodating and were able to book a room last minute after leaving another hotel
Stayed in November 2023
Reviewed: September 18, 2023
Lorne
CanadaPool was not properly heated was too cold to swim in , breakfast was cold and very limited selection with a very early end time , seems they want to end bkfst early in order to get people out of hotel so housekeeping can start cleaning rooms
Proximity to the hwy and amenities close to hotel
Stayed in September 2023
Reviewed: August 23, 2023
Kayla
United States of AmericaNo complaints
Comfortable and clean. Good breakfast options.
Stayed in August 2023
Reviewed: August 4, 2023
Kelly
United States of AmericaThe room was clean and the bed was comfortable. The pool was the coldest pool we have ever used in a hotel stay. The hot tub was not super clean but sufficient and enjoyable. We got to breakfast 15 minutes before it closed and there was hardly anything left (1pc. of bread, no waffle mix, no sausage but there were some eggs) We ended up going out to breakfast which was an additional expense. The agent at the front desk when we arrived was very nice and helpful.
Stayed in July 2023
Reviewed: July 30, 2023
Brianna
United States of AmericaAc was off when we arrived in the room so the room was hot and muggy. However didn’t take long for the ac to cool everything down.
Well lit, right off the highway, clean, beds very comfortable
Stayed in July 2023
Reviewed: July 30, 2023
Katrina
United States of AmericaThe hottub was outdated, & rough to sit in. It kept getting really hot also.
Nice location, near lots of restaurants & the zoo. All the staff we had contact with were extremely nice and accomodating.
Stayed in July 2023
Reviewed: July 16, 2023
Phillip
United States of AmericaLocation right off 40 excellent. Evening shift employee, Lynn, at front desk SO polite , informative, and professional!!!!
Stayed in July 2023
Reviewed: July 8, 2023
Sharyn
United States of AmericaAir conditioning was difficult to regulate. The waffle machine was not out one day, and room cleaning was not available.
The front desk was helpful & friendly, great location, bed was was comfortable and the shower worked well. Very good price for the area.
Stayed in July 2023
Reviewed: June 25, 2023
Thomas
United States of AmericaThe lights in the bathroom didn't work very well and room didn't look like it was vacuumed before we got there
Right off the highway and near restaurants
Stayed in June 2023
Reviewed: June 20, 2023
Jeremy
United States of AmericaLocation
The value
Stayed in June 2023
Reviewed: June 3, 2023
Kaylee
United States of Americagood location, restaurants and convenience store within walking distance. Lynn at the front desk is wonderful
Stayed in June 2023
Reviewed: May 23, 2023
Danielle
United States of Americaroom had an odd smell(wasn’t too bad to swap rooms) just when you initially walked in.
breakfast every morning (wish they had more gluten free options)
Stayed in May 2023
Reviewed: May 8, 2023
Whittney
United States of AmericaI thought it could have been clearer that it was.
It has a nice size indoor pool.
Stayed in May 2023
Reviewed: May 7, 2023
Phillip
United States of AmericaShower head needs to be replaced with water saving shower head. Uses a tremendous amount of unnecessary water,
Good
Stayed in April 2023
Reviewed: April 24, 2023
Paul
United States of AmericaFood only fair at breakfast
Breakfast was fair at best. Biscuits were cold. Should have been heated up. Gravy was runny
Stayed in April 2023
Reviewed: April 22, 2023
Lisa
United States of AmericaIt would be nice if the continental breakfast was open a little longer.
it is in a convenient location. The air worked great. For the value, the place was nice.
Stayed in April 2023
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