1035 East 23rd Street, Panama City, FL 32405, United States of America
#23 of 23 hotels in Panama City
Guests' ChoiceBased on 375 hotel reviews
4.2Cleanliness
5.0
Comfort
5.3
Location
6.5
Facilities
5.0
Staff
6.0
Value for money
5.3
Free WiFi
5.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 29, 2024
Ayanna
United States of AmericaThe Indian people were RUDE. When I first arrived the (black women) receptionist was very nice and checked us in as normal. When I made it to the room the beds were filthy with hair so I asked for new sheets. The Indian women instantly got an attitude stating if anything was a problem we could get a refund and stay somewhere else. I had to keep calm and let her know a filthy room is not our fault it’s your housekeepers fault for having your hotel filthy. She proceeded to take our linen and go wash it the blankets and came back to our room to get me to come get the blankets. After that we discovered the bathroom was filthy with hair and nothing was wiped down the hotel was just filthy. NO HOT BREAKFAST. The only great thing about this hotel is it has a pool and in a great area by shopping and eatery.
The pool
Stayed in April 2024
Reviewed: March 27, 2024
Wright
United States of AmericaStaff
Nothing was comfortable Noisy Bed bugs Etc
Stayed in March 2024
Reviewed: March 19, 2024
Edward
United States of AmericaEverything
It wasn't good
Stayed in March 2024
Reviewed: March 10, 2024
Barbara
United States of AmericaWoman at the desk spoke in a rude tone when I came in, after not saying anything for a while even though I said hello to her. She then told me to sit down and wait until she was ready. The water only went into the tub, no shower. The water only got lukewarm. The bed covers were not on and the sheets continued to pull off through the night. I went to put them back on and there was blood on the mattress.
N/a
Stayed in March 2024
Reviewed: December 22, 2023
Lewis
United States of AmericaOur room was disgusting, there was hair all on the bathroom floor, the sheets were stained, the microwave was dirty, there was spilled soda all on bathroom floor, tub wasn't clean
The breakfast and the lady that checked me in.
Stayed in December 2023
Reviewed: October 10, 2023
Charles
United States of AmericaI was charged twice. Still haven't received money
Stayed in October 2023
Reviewed: October 7, 2023
Bradley
United States of AmericaRoom ac is not really working. It was kind of warm all the time even on lowest setting. The tv/cable service is so limited it’s not worth turning on. Very annoying and frustrating when you can’t watch a premium channel or nothing but infomercials. Need more towels in the bathroom.
Check in was great. Bed was ok.
Stayed in September 2023
Reviewed: August 2, 2023
Makayla
United States of AmericaThe breakfast bar only had one kind of cereal, no milk , waffles and plain bagels that’s it . Our room never got cleaned during our stay , the only made the bed with the same sheets .Bed sheets had burn holes in them . Lamps in the room had rust all over them . The bathroom was updated but was streaky and still grimy.
I liked the location.
Stayed in August 2023
Reviewed: July 31, 2023
Driven2write
United States of AmericaTowels were stained. Rooms not made up until late afternoon. Pool was locked and had to request it to be opened. The toilet blocked, and flooded the bathroom floor. Manager 'cleaned' it up with towels. He thought he was done, but I had to insist that he clean the floor properly since it was TOILET WATER on the floor. Cleaners came back to do a rather poor job.
Room was fine, overall. Bathroom okay. Non smoking, that for once did not smell of smoke.
Stayed in July 2023
Reviewed: July 27, 2023
Joseph
United States of AmericaHotel is dirty. Carpets are very stained. Paint in room peeling. Trash was left in hallway.
Good location. Retail and restaurants nearby, and about 20 minutes from the beach.
Stayed in July 2023
Reviewed: July 26, 2023
Charles
United States of AmericaHotel was dirty Smelled like mildew Carpets were dirty halls and room Refrigerator was dirty Hair in sink Rust in the rub and shower curtain rod Security lock broken All photos are from room our room 207
Staff was nice Breakfast was ok
Stayed in July 2023
Reviewed: May 15, 2023
Amanda
United States of AmericaThe room was dirty. I found empty chips bags behind the nightstand. The bed cover and carpets all had visible stains/spills. The room did not get wifi. It was full bars in the hallway and nothing when sitting on the beds.
The staff at the desk was kind and tried to help.
Stayed in May 2023
Reviewed: May 8, 2023
Schultz
United States of AmericaIt was available
Stayed in May 2023
Reviewed: April 17, 2023
Jarvice
United States of Americanot clean
to dirty to like
Stayed in April 2023
Reviewed: March 19, 2023
Dean
United States of AmericaThere were roaches in the room. Breakfast was the same 2 things everyday. The staff are lazy. The sheets have stains.
Stayed in March 2023
Reviewed: January 30, 2023
Holly
United States of AmericaMy kid was playing with a ball in the room and it rolled behind the bed. We moved the bed and found drug paraphernalia ( needle, bottle cap with a substance in it. pair of panties that was NOT ours! random wash cloth). So then I pulled the other bed from the wall as well as the night stand and found more concerning items. I understand I didnt pay much and probably shouldnt expect much but at the same time, staff should really consider double checking the rooms. We had only 2 towels when i specifically made sure that i put 4 guests, one of the beds was missing a blanket. The front desk staff were very dead pan, did not greet and got upset that i said i needed 2 more towels.
Stayed in January 2023
Reviewed: August 14, 2022
Melissa
United States of Americaslightly outdated and a little rundown in the rooms. also the breakfast area isn’t kept stocked and the guests are disgusting pigs but that’s not the hotel’s fault. it looked like a storm swept through this morning in the waffle maker area. the people using it had zero consideration for others and left a mess everywhere while taking all the syrup and waffle mix for themselves. no one needs 6 waffles each. no one.
it was nice on the outside and convenient to everything downtown
Stayed in August 2022
Reviewed: July 24, 2022
Pittman
United States of AmericaWe didnt have any towels the entire stay.
It was ok
Stayed in June 2022
Reviewed: July 21, 2022
Amanda
United States of AmericaStaff is rude
Stayed in July 2022
Reviewed: July 3, 2022
Ivory
United States of America1.) The sheet and carpets had mystery stains. 2.) They had cockroachs, ants, and bed bugs, the couch was unusable so to it falling apart, there was a hole in the bath tub, the toilet paper holder fell straight out of the wall, none of the bathroom stains worked properly, It was run down in a state of disrepair. 3.) There was no communication between staff,
1.) I like the swimming pool. 2.) It was a place to stay.
Stayed in July 2022
Reviewed: June 27, 2022
April
United States of Americathere was a lot of things broken on the property, The first floor that we stayed on was supposed to be a non-smoking floor but in fact the entire floor was engulfed with cigarette smoke the entire time we were there. The main hallways were dirty and stained. it appeared that people actually live in that apartment and hung out all around the building at all hours of the night. we even had one resident harassing us and we had to get the property manager to take care of the situation. several times during the stay I did not feel safe especially during the evening hours.
The price was decent and the location was good.
Stayed in April 2022
Reviewed: June 26, 2022
Devin
United States of AmericaThe bet was like A brick, the sheets and blankets were dirty, no shampoo or soap. The couch cushion didn’t fit correctly so couldn’t be sat on.
Nothing really
Stayed in June 2022
Reviewed: June 20, 2022
Denise
United States of Americathe room was dirty, no elevator, sheets were stained, mattress was stained, bathroom was dirty.
convenient location
Stayed in June 2022
Reviewed: June 7, 2022
Grace
United States of AmericaBathroom not clean. Carpet had multiple stains. Had to request towels.
Location
Stayed in June 2022
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