5501 West National Avenue, Milwaukee, WI 53214, United States of America
#41 of 83 hotels in Milwaukee
Guests' ChoiceBased on 477 hotel reviews
7.8Cleanliness
8.3
Comfort
8.4
Location
8.1
Facilities
8.1
Staff
8.6
Value for money
7.8
Free Wifi
7.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: April 5, 2022
Leslie
CanadaThe carpets, hallways, and other areas of the hotel need a good cleaning. The staff were respectful, but not all that helpful.
The best parts of the hotel are the beds and the shower. It goes downhill from there...
Stayed in April 2022
Reviewed: March 28, 2022
Matthew
United States of AmericaThe parking is not great, and where we could park for compacts was taken by full size vans.
The Pizza Pub in the basement was awesome as usual, very easy to get places with the location of the hotel as well.
Stayed in March 2022
Reviewed: March 25, 2022
Channy
United States of AmericaI thought it was in the perfect area
Stayed in March 2022
Reviewed: March 21, 2022
Chardonay
United States of AmericaBreakfast included
Stayed in March 2022
Reviewed: March 9, 2022
Barbara
United States of AmericaCould use more staff during breakfast. Front desk clerk was going up and down to service both. He did a good job, but could have used help.
Staff was friendly. Location close to city. comfortable bed. nice job of remodeling.
Stayed in February 2022
Reviewed: March 3, 2022
Aisha
United States of AmericaThe complimentary breakfast was pretty good, although I know it was modified due to the pandemic. The pool area was nice and I liked having a pizza place attached right to the hotel. Very clean and parking was free and convenient.
Stayed in February 2022
Reviewed: February 22, 2022
Faith41018
United States of AmericaThe trolly cart to put your items on to bring to the room was a little more difficult to utilize since it had an open v shaped base
I enjoyed the stay, free breakfast was a nice bonus.
Stayed in December 2021
Reviewed: February 6, 2022
Deja
United States of AmericaThe young lady that checked me in was rude and disrespectful!
I loved the location and the fact that it was newly remodeled.
Stayed in December 2021
Reviewed: January 30, 2022
Kelley
United States of AmericaThe only thing I didnt like was the people above us at 2am and at 5am was jumping around and making loud noises that woke us up. Otherwise it was a good stay.
The place was clean and the bed was really comfortable. The restaurant and bar downstairs was very friendly, had great service and really good food. I would stay here again if I come back to Milwaukee.
Stayed in January 2022
Reviewed: January 30, 2022
Mariluz
Puerto RicoSmall beds. I stay in a 2 double bed, but felt like twin size beds
Friendly and very helpful staff. Clean parking and building Big and clean rooms. Nice complementary breakfast
Stayed in January 2022
Reviewed: January 20, 2022
Michael
United States of Americahard to park
easy to find
Stayed in January 2022
Reviewed: January 12, 2022
Steve
AustraliaThe front desk staff at check-in time seemed a tad curt? A smile and just being chill would be great. The night staff, she was amazing though.
The location was great - not Downtown, but just a few mins away, parking was easy and available on the street too - traffic wasn’t too crazy and it was always quiet. Lobby was small though, but clean, spotless and brightly lit - the breakfast area was in the basement - where the bar/cafe was. Front desk also had snacks/refreshments on sale, which did come in handy. Room was comfy, heated up really quickly, good size and loved the fully equipped kitchen - at least it had a proper fridge, and not just a mini-fridge where you have to squeeze everything into. Having a fully equipped kitchen was a plus, since it had plates, cutlery, etc. Lots of room for luggage, and there were extra pillows, comforter, etc. Bed was super soft, just the right height too and comfy pillows. Bathroom was stocked up with towels and the TV was massive - it was all well planned and designed.
Stayed in October 2021
Reviewed: January 4, 2022
Laura
United States of AmericaConvenient location for us. Easy parking. Reasonable rates!
Stayed in November 2021
Reviewed: December 16, 2021
Vishnu
Indiawifi speed was bit slow and was getting disconnected
Room was nice
Stayed in December 2021
Reviewed: November 30, 2021
Elizabeth
United States of AmericaNo access to Netflix, Hulu, etc.
Food was fair. Limited choices. Bacon, egg, and cheese sandwiches were poor. Room was very clean, nicely decorated.
Stayed in November 2021
Reviewed: November 30, 2021
Bill
United States of AmericaThe parking lot was a little iffy.
The staff the cleanliness. Both were great. The room seemed well-maintained. Nothing broken wobbly or stained. Nice bar and grill downstairs which made it nice to hang out. And of course the value was very good.
Stayed in November 2021
Reviewed: November 22, 2021
Tom
United States of AmericaHowever, the hotel was connected to an apartment building. I was woken up at 4am in the morning by a crazy person yelling next door, and when I called Guest Services they said they couldn't do anything about it because the apartment building was not their jurisdiction. Also, the air conditioner/heater did not work properly.
Room was clean and stylish. Staff were nice. Breakfast was great.
Stayed in November 2021
Reviewed: October 27, 2021
Lowery
United States of AmericaTerrific stay. Quality room you find in expensive hotels. Had a small cozy bar and pizza/sandwiches restaurant. Pool...exercise room. Blocks from Miller Park where the Brewers play. Excellent value.
Stayed in October 2021
Reviewed: October 24, 2021
Manrique
Costa RicaInternet service very poor!
The room is amazing! Have a kitchen, freezer and coffemaker!
Stayed in October 2021
Reviewed: October 20, 2021
Sara
United States of AmericaLittle bit small, things were in the basement. But not a big deal.
Convenient elevator
Stayed in October 2021
Reviewed: October 17, 2021
Marshae
United States of AmericaN/A
The hotel rooms were spacious and clean. Hallways and everywhere in the building smells soooo good. Pool and jacuzzi worked perfect and breakfast and restaurant was Great!
Stayed in October 2021
Reviewed: October 11, 2021
Byron
United States of AmericaA breakfast coupon for the restaurant connected to the hotel.
The Best Western was clean and affordable and the staff and the restaurant Pizza something was delicious!
Stayed in October 2021
Reviewed: October 7, 2021
Steve_miller
United States of AmericaNo need for improvement- all was great.
Breakfast was very good. Plenty of choices. Breakfast room was nice.
Stayed in September 2021
Reviewed: October 5, 2021
Sharon
United States of AmericaNothing
Staff working was exceptional, friendly and accommodating.
Stayed in October 2021
Reviewed: September 30, 2021
Bryan
United States of Americanothing
Room was clean, beds were comfy
Stayed in September 2021
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