There was construction going on, the rooms were iffy. There was hair on the floor in the bathroom( accumulated) ,although the linens were clean and the tub cleaned. There was no mattress pad just mattress and then the sheet. Flooring thru out the place was dirty-main areas cleaned but corners, ledges, windows were icky. I think its mainly from being under staffed, because the staff that is there tries very hard to take care of the guests requests.

Breakfast was very good. The location was why we stayed there. The front staff works very hard to accomodate the guests.

Stayed in March 2024

We chose your motel because of the pool & spa but were not informed they were out of service! Poor show!

Price, comfort.

Stayed in October 2023

parking was only partially paved.

Stayed in September 2023

Breakfast sausage was sad. Knife and fork flimsy and hard to use. I know there are sturdier brands. I know they are a little more spendy but for the price paid per night I think you can upgrade eating utensils.

Always good service.

Stayed in September 2023

interstate hwy entrance closed, could not give directions to next

good breakfast

Stayed in September 2023

The staff has been great very friendly and helpful to accommodate our needs during our stay . From our first time staying at the hotel. And so far we have been satisfied with everything every time we have stayed there . Only thing is the pool has been down all summer and it would be nice to enjoy the pool since the weather has been in the 80 s and the 90 for the last few weeks….

Stayed in July 2023

The pool was closed.

The breakfast was amazing.

Stayed in July 2023

I was extremly disappointed that the pool was under contruction and was not informed. I had planned to take my 3 month old grandson in the pool for the first time. That was time that we had planned during our stay, to be at the pool. NO CENTRAL AIR!! Are you kidding me? It was never posted on their website or 3rd party websites! That is not fair to all of us that booked rooms. It isnt the staffs fault, and were great even thought they had to deal with ALL the complaints. They made us feel as comfortable regardless of the problems. Someone up the chain of Best Western didnt update the information. I would have their ASS fired. I was so upset with being misinformed, I'm surprised you had anyone stay.

All of the staff went above and beyond to make my stay with them, the BEST! They made you feel important, compfortable, safe, and at home, as if you were family. Always clean and accomodating to their guests. The breakfast was always good and had a personal touch. It was a nice change from some places that I have stayed on my travels. Keep doing the good things do for everyone! Looking forward to seeing you again soon... Thank you, Suzanne Humphrey

Stayed in May 2023

the pool was under construction.

the help was amazing I will definitely be staying there again thanks everyone

Stayed in March 2023

The ac didn’t seem to work well

Breakfast and location was great

Stayed in April 2023

Had to ask for toilet paper when we checked in. No kleenex in room. Shampoo/conditioner and body wash in tub didnt work or was empty. Would be nice if breakfast buffet lasted until 10 am.

Location price wifi. Microwave and refrig and coffee pot in room.

Stayed in April 2023

Older motel that does need some updates. Cost was high, but it was winter and close to ski resort.

Staff was amazing. Very friendly. Beds are comfortable and rooms were clean.

Stayed in March 2023

Someone's dog was allowed to roam free in the breakfast area. Shouldn't have to worry about a dog taking my breakfast off of the table while I'm eating.

Awesome location. Great facility. Will certainly stay here again.

Stayed in January 2023

Clean and there was a great breakfast

Stayed in November 2022

we enjoyed the location because restaurants and stores were close by

Stayed in September 2022

good location and good breakfast.

Stayed in September 2022

The air conditioner didn't seem to keep the room cool especially at night even though we had turned the temperature down.

The staff was friendly and helpful. The breakfast was delicious and there was a variety for all diets.

Stayed in July 2022

TV setting was so low that we could not hear the programs. So no TV entertainment for the night. Also the toilet plugged up and the girl from the from desk came up to plunge it because the maintenance man had gone home.

Breakfast at hotels sure isn't like mom used to put on the table.

Stayed in July 2022

Located close to a refinery, in an industrial area and next to rail lines, the noise level was high, especially overnight. Coupled with this, there seemed to be constant noise of footsteps up and down corridors and in rooms, especially the running footsteps of children. This might have been from stairwells, as the elevator was slow. The building appeared to have little soundproofing and resonated noise too easily - it needs re-engineering.

The room was spacious and well appointed with a microwave, refrigerator, good TV and a safe. The staff were professional and the breakfast was very good, with a good choice of hot and cold food. There is a good pool and hot room.

Stayed in June 2022

No coffee at breakfast machine was broken

check in and check out were smooth Staff were great

Stayed in June 2022

The Billings was a bit carried away with the cost of lodging. What normally would have cost me $120 for a room cost me $329. I was a nice hotel, but usually when I travel and pay this amount I have room serve and valet parking

It was clean and quiet, staff was welcoming.

Stayed in May 2022

The pool & spa need a lot of work (ie paint & broken tiles fixed)

Easy to find, check in/out was convenient, fast & easy. staff was exceptional!

Stayed in May 2022

Room was not cleaned daily. Dirty towels not removed from bathroom, beds not made, toilet paper not replaced. Housekeeping really needs to be a daily thing.

Staff were very friendly and it is a great location.

Stayed in March 2022

beds were slightly uncomfortable and made my back hurt but nothin to bad.

the location.

Stayed in March 2022