Booking.com says this property provides a full breakfast but it does not. I have been in contact with Booking.com's "customer service" but they have so far declined to make this right or even to correct the listing. I am unlikely to ever use Booking.com again and would recommend that others avoid it as well. There are other places to make bookings that stand behind their promises.

Breakfast was not provided, although the Booking.com listing clearly states that a full breakfast is provided. Apparently, the innkeeper has tried to correct this, but Booking.com continues to provide wrong information. They claim that the confirmation I received says "no meal plan" but I never received that and in any case, that would have come AFTER my non-refundable payment was made. June was very nice about this an upgraded us to a nicer room to make up for it. At this point, my argument is with Booking.com.

Stayed in January 2024

No bathroom fan Outside lighting was almost non existent Front entrance are precarious (especially without good outdoor lighting) No breakfast (despite it saying that in several places) No shampoo/conditioner No air conditioning Communal fridge is tiny Never even saw the inn keeper

Beautiful location Excellent coffee (Dynamite) in walking distance Easy check in Charming old house

Stayed in October 2023

Hosts Phyliss and Dwayne were very informative and kind !

Stayed in July 2023

The description needs to be updated. We were expecting to find a spa, and you have to book a long time in advance to have a massage. There is no sauna. The name is bed and breakfast, and we only had coffee and biscuits, a little deceiving expecting to find a full breakfast and only seeing coffee

I like the bedroom decoration and the vintage look overall of the house. Very green outside, perfect for relaxing

Stayed in June 2023

She didn't cook breakfast

The history of the house

Stayed in June 2023

Room was a bit small

Stayed in May 2023

there is a question whether there is air conditioning. we just happen to be staying when the night was in the fifty’s and she said to open window. when we got there the room was a little humid. The thermostat is under her control. I’m thinking the rooms are not air conditioned enough to be comfortable in the summer months. This explains the bad reviews I have read about no air conditioning. we had both windows open and a fan. Also no full breakfast. Coffee. yogurt and croissants.

It was like going back in time. the setting was beautiful.

Stayed in June 2023

More Breakfast

Fair

Stayed in May 2023

The bed!! + no shower!!

It is a beautiful old home on a great piece of property..a couple things to note: if you get a room w/a bathtub-there's no shower. + our bed was like a hammock😞..June is very hospitable.Only Coffee in the morning-no breakfast.

Stayed in April 2023

the rooms were warm .. however the InnKeeper did allow us to raise the windows

black mountain inn is a lovely B&B .. the inn reminds us of a favorite Atlanta b& b - Heartfield Manor

Stayed in January 2023

A wonderful old building. Nostalgic BnB.

Stayed in January 2023

The room did not have air-conditioning and opening the windows did not cool it off very much.

The Booking.com advertised a full breakfast was included with the stay. Bed and BREAKFAST, however, there was only coffee served. Host stated this was a Booking.com error. Another B and B just down the street was at the same price but we choose this one for the uniqueness of the home. Should not be advertised as a B & B! Just a Bed....

Stayed in January 2023

Booking.com wrongfully states there is a full breakfast included, , on the host website this is not the case. Booking.com has failed to remove "breakfast included" at the hosts request

The charm of historic home

Stayed in October 2022

Breakfast

There was no breakfast! Should not be shown on line as a bed & breakfast. No air but was comfortable in September. Good location.

Stayed in September 2022

We missed the air conditioning and found the bathroom to be quite small. However that only added to the historical experience.

I loved the house and all the history! It was a beautiful location right near downtown Black Mountain. The host was so kind and welcoming.

Stayed in August 2022

NA

Location, host, history

Stayed in August 2022

We didn't have air conditioning... didn't notice that in the listing but its NC in July so it was a little warm and unpleasant for sleeping. Our room wasn't dirty but it wasn't clean either... found a beer bottle cap on the floor next to the bed and a half bar of soap on the bathroom floor. Nothing too terrible on that front but not impressive. We did not see any breakfast in the am... my husband left at 7:30am and I came down at 9:30am and neither of us saw anything. I did smell coffee at one point but I am not a coffee drinker. I would not recommend or stay there again myself.

The location was perfect for what we wanted. The directions to access our room were clear

Stayed in July 2022

We didn't have AC in our room, thankfully the cool mountain air was enough. We didn't mind - but others might when considering a stay.

Lovely home with charm and character on a gorgeous property. Pet friendly and staff was very friendly too. Will be returning!

Stayed in July 2022

The room was uncomfortably warm (I expect it would be amazing when the weather is cooler). There were no guidelines for parking (which is very limited) or for breakfast, which I never saw (It's possible that their website is outdated and breakfast isn't offered anymore).

The room was beautiful. The bed was amazingly comfortable - feather pillows and a feather mattress topper. I was able to check in and leave without ever seeing another human being (this appeals to me). It was just around the corner from Eden Park, so if you're heading for an event there it's great.

Stayed in June 2022

we stayed in Michael’s room - No air conditioning at high 90’ s temperatures. we did not sleep well and traveling cross country.

great location in a small artsy town.

Stayed in June 2022

The floors and stairs creaked something awful. I know it’s an old house, but maybe some area rugs would’ve softened it a little. As it was a bed and breakfast breakfast could’ve been a little more thought out. No creamer was offered, nor other hot beverage additives till I asked for them the second day. I understand not wanting to waste food, but maybe inquiring with the guest ahead of time to do that it would be a little more tailored. Just so one is aware, there isn’t anything within walking distance.

The enormous claw foot tub in the room was definitely the crowning glory to my stay. The whole place was filled with history and charm. The grounds and gardens are absolutely lovely, as are the inn keepers. Black Mountain downtown was only a short drive away.

Stayed in May 2022

The inn-keeper never answered the phone and was also unavailable upon arrival. We could hear someone watching TV, but they did not respond to knocks on the door. It felt strange to arrive to a giant, empty old house, with no one to great us. Also, our room was not ideal (especially the bathtub, which was peeling, small and unclean) but we couldn’t speak with anyone about switching rooms, even though there were many. Also, the so-called “breakfast” was a “continental” breakfast, at best.

It’s a charming old building, and was located where we needed it to be.

Stayed in April 2022

We felt a bit unsettled when we arrived to find no one else in the house and no idea about whether there was coffee for breakfast or what to expect. It was a bit disquieting, but we put it behind us and embraced the experience. We found muffins and yogurt and coffee and fresh fruit for breakfast and an apology from the ??hostess??. Overall, we are happy to have experienced this place. It would have been a bit better if we had not felt the eerie silence of an empty unfamiliar place upon arrival.

It was a wonderful choice. The history was palpable in this place. We loved our visit in this historical spot. We loved the old white oak tree.

Stayed in April 2022

Room needed to be cleaned better.

Nice staff

Stayed in March 2022