Excellent location and friendly service

Stayed in May 2024

Fairly expensive( even for Chicago); conveniently close to lots of interesting things, but the neighborhood itself is not that pleasant. (Though it's fine, not scary or anything like that.)

Nice room, comfortable bed, historic building, convenient neighborhood

Stayed in April 2024

Location friendly courteous staff

Stayed in May 2024

The bathroom, though quite spacious, was not adequately lighted. I had to go sit by the window to put on my makeup. Would be nice to have more lighting in there.

All the staff members were super friendly and helpful. Convenient location. It was very close to two L stops and several bus stops. We ate a few meals in Meli Cafe on the ground floor of the hotel and it was great, a little on the pricey side, but so is everything in Chicago. There is a little sandwich shop called Potbelly next door to the hotel, good for a quick, inexpensive salad or sandwich. The room and bathroom were quite large, especially for a big city hotel. We had a fridge, microwave, and safe in our room. The bed and pillows were quite comfortable. Not your run of the mill hotel room; it had some character related to the history of the hotel and its neighborhood. Good value for the price. I would definitely stay there again.

Stayed in May 2024

Safe didn’t work but fixed very promptly

Location They accommodated request for a late check in and a low floor Cleaning service was excellent

Stayed in May 2024

Trouble with wifi connection but staff was able to make it work

Decor, attached cafe. Peaceful and quiet

Stayed in May 2024

Room was a great size

Stayed in April 2024

The location was perfect plenty of parking space for our uber Next to the blue line & meli cafe is right next door and if you walk a bit further you'll get more restaurants & shops and the riverwalk not to mention the parcs it's such a beautiful city! Will come back

Everything was perfect was stress-free Chicago is a chill city we really enjoyed everything there and people are so welcoming as well a better version of NYC.

Stayed in May 2024

Nothing at all

Location: 3 min from the blue line to and from the airport Professional staff We could leave our luggages in the storage room while we enjoy the beautiful chicago

Stayed in May 2024

I wish the hotel had a breakfast option. While I was aware that they don't provide breakfast, I found there are not many breakfast places near the hotel (except the one right next to the hotel), so it was not convenient to find breakfast places outside of the hotel.

Overall, our experience in the hotel was great. It was excellent for the price. The staff were especially so nice. They were always responsive and helpful. The size of the room was good enough. The room was very clean. The location was fairly good enough and a walkable distance from all major tourist attractions. Also, it was easy to find the hotel, and I liked the fact that we could come directly from the ORD airport to the hotel by using the train. I'd definitely recommend this place. I liked the free coffee and teas provided on the first floor.

Stayed in May 2024

The street noise was a little loud early in the morning, but I guess that's to be expected in a city like this. TV didn't have a lot of features. No guide. But we weren't in the room much to watch TV. Expensive parking that we didn't use. Typical of the area. A strange, long name for the Blake Hotel : )

Spacious room, much larger than expected. Well appointed. Extremely friendly staff. Super concierge. Great location, not too far from BuckinghamFountain, several restaurants, and transportation stops. An interesting, historical building with local character. We appreciated the microwave and refrigerator in the room. There were also plenty of conveienr USB charging ports. Our room had a nice street view with a bay window. The decor seemed up to date and well-kept. The room was well lit with plenty of interesting lamps. The bed was large and comfortable. Dual sink in the roomy bathroom was wonderful.

Stayed in May 2024

The coffee in the lobby was too bitter for my taste.

We loved the location. It was walkable to the metro service, coffee houses, restaurants, tourist locations and Lake Michigan. The staff was friendly and helpful. The room was clean, and spacious for a big city and the bed was comfortable.

Stayed in May 2024

Location was excellent in the Loop Room was clean, spacious and comfortable Staff was friendly and helpful Discount at Cafe nextdoor

Stayed in May 2024

Nothing

The staff was absolutely lovely. Rooms were nice and big. It was pwfecrly located. We just loved it!

Stayed in May 2024

Nothing

Lovely bedroom in a good location

Stayed in May 2024

Fantastic location close to all the to-do & must-see places, very very courteous staff, beautiful room.

Stayed in May 2024

The soap kept sticking to the flat soap dish.

Room and location were excellent!

Stayed in May 2024

The address listed for this hotel 500 Dearborn S street is actually wrong, and it’s Mel’s cafe. A bit confused apon arrival. The actual address to this hotel is 538 Dearborn S street next door. Change this to correct address so others who book this hotel can find it easy.

Very friendly staff. Good location. Clean. Dedicated pick up and drop off in front of hotel.

Stayed in May 2024

no breakfast available, but there were coffee or tea for free.

very comfortable, good location

Stayed in May 2024

This is just a personal thing, but I can't stand hotel rooms that only have a rain shower head in the shower - when you don't want to get your hair wet, it makes for a very uncomfortable shower.

The location was brilliant - took the L in from O'Hare and walked to our rental car the next day - we easily walked everywhere we wanted to go. Bed was super comfortable as well.

Stayed in May 2024

Nothing!

Lovely hotel, excellent room with a very comfortable bed

Stayed in May 2024

If I had to complain about anything, I like the old shampoo better that was citrus. My daughter is allergic to lavender so we couldn’t use it.

I always get the best nights sleep in this hotel

Stayed in April 2024

It was clean and so quiet. We never heard other guests.

Stayed in April 2024

Not much to say - it was a great hotel, although the restaurant closes too early

This hotel has the best beds and pillows ever! After staying at the Blake we went to a 4-star hotel more pricey and I can say the Blake was a better option for a cheaper price! Very comfortable and spacious room, walk distance from important places in the Loop. Also has a restaurant attached to the hotel with great breakfast options

Stayed in May 2024