7118 Bertner Avenue, Houston, TX 77030, United States of America
#5 of 435 hotels in Houston
Guests' ChoiceBased on 1756 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
9.0
Facilities
9.3
Staff
9.2
Value for money
9.0
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 8, 2024
Nan
United States of AmericaDusty is all
Beautiful Facility would have liked to have stayed longer and enjoyed my stay at Blossom
Stayed in May 2024
Reviewed: May 8, 2024
Michelle
NetherlandsGoing out for a walk in this location is not attractive
The staff is excellent (all are great, from Housekeeping staff greeting you in the corridors to F&B staff and of course Pablo!), the hotel and room looks and smells amazing, and the food is really good!
Stayed in May 2024
Reviewed: May 7, 2024
Jeanie
United States of AmericaI really can’t afford it again
Close distance to the m d Anderson medical building
Stayed in May 2024
Reviewed: May 4, 2024
Matt
AustraliaRestaurant is a bit small when the hotel is full.
Fantastic staff. Pristine house keeping. Great foyer and bar area.
Stayed in April 2024
Reviewed: May 3, 2024
Taara
United States of AmericaNothing
This hotel was very quiet and clean. Everyone was super helpful! Beds were super comfortable and I loved the layout of the room! Shower was the best part for me!
Stayed in April 2024
Reviewed: May 3, 2024
Milou777
GermanyThe massive awesome Houston-style rooms and the washing machine!
Stayed in March 2024
Reviewed: May 3, 2024
Danielle
United States of AmericaSelf parking and valet are overpriced. The parking garage is too tight to self-park. The sky plum bar food was good, but we had to wait over 40 minutes just for our drink order (just a bottle of wine) and over an hour for our food (2 appetizers & a sandwhich). After 30 minutes we went up to ask about our bottle of wine, and they said they were still working on it, even though every single person who came in after us already had their drinks, and some their food. The staff at the bar were friendly and nice but the wait time was excessive, they obviously forgot about us but didn’t want to admit it. A bottle of wine shouldn’t take 40 minutes.
Fantastic rain shower head; beautiful bathroom and spacious room. The staff accomodated our request for a quiet room, and we also had a great view. Comfortable beds. Easy valet parking. Shuttle service was a bonus! Sky plum bar food very good.
Stayed in April 2024
Reviewed: May 2, 2024
Leslie
United States of AmericaThe only thing I wish I would have known before booking is that when booking 3rd party (Booking.com) the deposit required is $100 PER night. In addition, your parking options are limited to self park in the garage for $35/night or valet park in the garage for $45/night. It ended up making my stay almost $200 more expensive than I had expected.
The hotel was beautiful and the staff was very nice, everything was clean, & the room was spacious & comfortable. I didn't spend too much time in the hotel but the 13th floor had a sax player one afternoon which was nice and they did have a full bar
Stayed in April 2024
Reviewed: April 30, 2024
Monetha
United States of AmericaCould not contact Housekeeping by phone. Had to track someone down in the hall for more towels, coffee, etc.
Front desk staff were friendly, interested, and knowledgeable. Room was immaculate.
Stayed in April 2024
Reviewed: April 27, 2024
Jakara
United States of AmericaThey went above my expectations!
Stayed in April 2024
Reviewed: April 25, 2024
Lamonda
United States of Americawe did have 2 small hiccups, I chose the breakfast included option on booking but when i got there they stated they do not include breakfast they instead gave me 2 $20 vouchers for 2 meals but there were 5 of us who paid for breakfast be included. I think the breakfast included option should be taken off the site. another thing one of the Valet drivers drove one of our cars a little crazy so we decided to switch to self-parking.
The breakfast was delicious. the accommodations were perfect. We had the Two-bedroom suite. Very beautiful and spacious. Staff was very friendly.
Stayed in April 2024
Reviewed: April 24, 2024
Lawrence
United KingdomThe location was not central and not near local walkable shops, though as we had a car this was not a problem. Loungers round the pool were made of hard rattan, not so comfy without towels. No other issues!
Superb hotel. Excellent service (especially from Pablo on Reception). Warm welcome, swift easy valet parking, large comfy lobby area. Or room was a suite; very large, with really comfy settee and beds, spacious wardrobes, a safe, lovely large marble bathroom (shower, no bath), with Dyson hair-dryer, easy to use effective aircon, lots of lighting & electric outlets, good TV with lots of choice, and decent small fridge and a sink / worktop area. Ice maker on the corridor. Laundry room was excellent: we used the free to use computer controlled washers and dryers. The outdoor swimming pool on the roof space was spacious, with great service from the bar next door, the water was warm enough even on a cooler day.
Stayed in April 2024
Reviewed: April 24, 2024
Amber
United States of AmericaThe underground garage
It was beautiful
Stayed in February 2024
Reviewed: April 23, 2024
Jones
United States of AmericaNo microwave for the rooms
Friendly staff/ cleanliness
Stayed in April 2024
Reviewed: April 20, 2024
Lacaria
United States of AmericaI wish rooms had a microwave I don’t think people should have to pay extra for it. It should be apart of anywhere you stay. The rooms should have a trash can there was only one small one in the bathroom. Also breakfast should be included in the stay as well most places include those things these days.
I like the customer service experience all staff was welcoming. Very clean nice rooms. The hospitality was awesome can’t complain.
Stayed in April 2024
Reviewed: April 19, 2024
Bailey
United States of AmericaJust wish they had more transportation options
Beautiful hotel!! Very clean and the rooms were big! Bathroom was the best part it was gorgeous.
Stayed in April 2024
Reviewed: April 19, 2024
Traianna
United States of AmericaComing from a person who owns a cleaning company the floors need to be vacuumed daily. Also sheets are not properly tucked under beds.The $35 a night is pretty steep to park a car even in downtown Houston. A comparable hotel in downtown Dallas was cheaper.
Stayed in April 2024
Reviewed: April 17, 2024
Ian
New ZealandHad to pay 35USD extra for parking on site and they wanted 25USD per person for breakfast .
Big room. Very quiet and comfortable
Stayed in April 2024
Reviewed: April 16, 2024
Rex
United States of AmericaLiked everything
Location
Stayed in April 2024
Reviewed: April 15, 2024
Patrishea
United States of AmericaThere wasn’t anything to dislike.
The property was clean beyond my expectations. The staff greeted us each time they saw us and that made us feel very welcomed. When we first arrived we were greeted with a smile and a welcoming vibe throughout the entire place. The room and the entire hotel smelled good.
Stayed in April 2024
Reviewed: April 13, 2024
Nino
PhilippinesNothing.
We love everything on the hotel. The room was beautiful and so clean we had a great time staying.
Stayed in April 2024
Reviewed: April 12, 2024
Shimon
United KingdomNothing
Clean, bright, comfortable beds
Stayed in April 2024
Reviewed: April 11, 2024
Allen
United States of AmericaProximity
Stayed in February 2024
Reviewed: April 10, 2024
Syed
Saudi ArabiaExpensive Parking
Location Cleanlines Staff Facilities
Stayed in April 2024
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