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  5. Reviews of Boardwalk Beach Hotel

Reviews of Boardwalk Beach Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

9600 South Thomas Drive, Panama City Beach, FL 32407, United States of America

#739 of 811 hotels in Panama City Beach

Guests' Choice

Review Score

Based on 3723 hotel reviews

5.5

Score breakdown

  • Cleanliness

    5.8

  • Comfort

    5.8

  • Location

    8.3

  • Facilities

    5.8

  • Staff

    6.8

  • Value for money

    6.1

  • Free Wifi

    6.7

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: October 13, 2023

    5.0
    It was great just could use better beds and more ice machines, and have earlier check in times
    • Leisure trip
    • Family with young children
    • Standard Double Room with Bunk Bed - Gulf Side
    • Stayed 2 nights
    • Submitted from a mobile device

    One ice machine, beds were terrible, TV reception was terrible ..charged almost 100 bucks to check in early

    Great location, helpful staff,

    Stayed in October 2023

  • Reviewed: October 12, 2023

    4.0
    It was bad
    • Leisure trip
    • Family with young children
    • Standard Double Room with Patio - Gulf Side
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms not cleaned right staff rude

    Location

    Stayed in October 2023

  • Reviewed: October 9, 2023

    7.0
    GOOD LOCATION.
    • Leisure trip
    • Couple
    • Standard Double Room with Patio - Gulf Side
    • Stayed 4 nights

    2 DESK CLERKS AT NIGHT. CUSTOMER SERVICE COULD BE FRIENDLY AND SMILE .

    GULFSIDE WITH PATIO I AM DISABLED, GREAT FOR ME TO WALK MY SERVICE DOG.

    Stayed in September 2023

  • Reviewed: October 9, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Bunk Bed - Gulf Side
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathrooms were small. The beds are low to the ground and very cheap. But it worked for a weekend stay.

    The location was perfect.

    Stayed in October 2023

  • Reviewed: October 9, 2023

    5.0
    Fair
    • Solo traveler
    • Double Room With Two Double Beds - Gulf Side
    • Stayed 2 nights
    • Submitted from a mobile device

    The floors and table were not clean, and the bathroom door had stains all over it.

    I liked the location of the room.

    Stayed in October 2023

  • Reviewed: October 8, 2023

    7.0
    It was alright. I didn't like the bathroom or the beds.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Bunk Bed - Gulf Side
    • Stayed 2 nights
    • Submitted from a mobile device

    The beds were so hard and uncomfortable.

    Stayed in October 2023

  • Reviewed: October 8, 2023

    6.0
    Wasn’t bad for the price probably wont stay again
    • Leisure trip
    • Family with young children
    • Standard Double Room with Bunk Bed - Gulf Side
    • Stayed 2 nights
    • Submitted from a mobile device

    It wasn’t clean bathroom was dirty

    The location was good. There was breakfast downstairs but you had to purchase it but it was convenient so that you could get straight out to the beach.

    Stayed in July 2023

  • Reviewed: October 5, 2023

    7.0
    Decent for the price
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony - Gulf Side
    • Stayed 3 nights
    • Submitted from a mobile device

    Beds were not comfortable

    Location was good, staff was somewhat friendly could Improve.

    Stayed in October 2023

  • Reviewed: October 2, 2023

    7.0
    Git what I paid for
    • Leisure trip
    • Family with young children
    • Standard Double Room with Bunk Bed - Gulf Side
    • Stayed 2 nights
    • Submitted from a mobile device

    This hotel was lacking a lot on cleanliness, our door was super heavy and would not close very easily. Bathroom was disgusting just needed a good deep cleaning.

    Location and staff was nice price of hotel was great. We were given plenty of towels TV was very small and had limited channels no smart tv

    Stayed in October 2023

  • Reviewed: September 30, 2023

    6.0
    Ok, quite, nice pool.close to beach . Ok stay but never again
    • Leisure trip
    • Couple
    • Standard Double Room with Patio - Gulf Side
    • Stayed 4 nights
    • Submitted from a mobile device

    Hard beds, dirty floors nit swept. To many high voltage appliances plugged into power strips resulting in. Microwave, air conditioner and tv blowing and going out. The unconcern and rude childless manner in which the manager speaks to gyest about complaints about the rooms. Badly in need of updates. Tubs , power outlets , water pressure. With all the high voltage things just plugged in power syrips instead of wall outlets surprised they haven’t already had a bad fire. False advertisement. One pool closed , no hot tub. No live music or tiki bar outside. I hooked through a third party is why we were treated like we were because they just kept saying that’s why they couldnt comp us anything.. Bull I have always booked thru 3 parties for better rates and never been treated like this. Never stay here again. The Condos next door are much nicer will boom there next time.

    Close to beach , the one pool that was open was really nice and clean. Very quite place to stay. 24 hour security .

    Stayed in September 2023

  • Reviewed: September 28, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Double Room With Two Double Beds - Gulf Side
    • Stayed 1 night
    • Submitted from a mobile device

    First we did not like being sent to Time Share desk as the front desk clerk stated “ To complete your check-in” It was late and we were tired didn’t want to hear about a timeshare

    Stayed in September 2023

  • Reviewed: September 28, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room With Two Double Beds - Gulf Side
    • Stayed 3 nights
    • Submitted from a mobile device

    gulf. Views. location was convenient.

    Stayed in September 2023

  • Reviewed: September 27, 2023

    5.0
    If I stay at this hotel again I’ll make sure to get a room with a balcony facing the beach
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds and Hotel View
    • Stayed 4 nights
    • Submitted from a mobile device

    The beds were to hard only had one pool going the other one was green the air conditioner was bad it couldn’t cool the room had to go and buy a fan to try and stay cool at night

    Stayed in September 2023

  • Reviewed: September 26, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds and Hotel View
    • Stayed 4 nights
    • Submitted from a mobile device

    Beds were very uncomfortable hard

    Location friendly staff

    Stayed in September 2023

  • Reviewed: September 23, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Bunk Bed - Gulf Side
    • Stayed 1 night
    • Submitted from a mobile device

    The bathrooms were tiny.

    I loved the beach views!

    Stayed in August 2023

  • Reviewed: September 23, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room with Bunk Bed - Gulf Side
    • Stayed 2 nights
    • Submitted from a mobile device

    in disrepair

    great location

    Stayed in August 2023

  • Reviewed: September 22, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Hotel View
    • Stayed 7 nights
    • Submitted from a mobile device

    Needs some renovation

    The beach view

    Stayed in September 2023

  • Reviewed: September 19, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Hotel View
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool was closed

    The location was great

    Stayed in September 2023

  • Reviewed: September 18, 2023

    6.0
    Decent. No problem with changing our room when needed.
    • Couple
    • Standard Double Room with Balcony - Gulf Side
    • Stayed 5 nights
    • Submitted from a mobile device

    Having items stolen from our room. Hard beds. Issues with getting towels. Had to get our own from the main lobby and then one of the staff got an attitude like we were stealing them but they sat in a bag outside our room for days.

    Being on the beach

    Stayed in September 2023

  • Reviewed: September 18, 2023

    5.0
    Locate is the only reason you would want to stay at this hotel
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds and Hotel View
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn't like that when we checked in the girl was very rude to me I didn't like that when I called down to get the Wi-Fi password she was very rude to me and told me she already gave it to me in paperwork which she did not give me that paperwork I did not like that there was no working ice machine anywhere on the facility except for inside near the food court I didn't like that there was no doing the shower on the ground that there was no doodle on the lamp shades inside our bedroom I didn't like that the beds you could feel the springs because they're very cheap mattresses I didn't like that there were no blankets in the room just a very thin comforter cover I didn't like That all the air conditioner units seem to be leaking on the outside so when you walked around everything got wet That all the air conditioner units seem to be leaking on the outside so when you walked around everything got wet I didn't like that 1 of the pools was closed and the other one that wasn't close was so cloudy and gross I couldn't want to go gonna throw it in there but we ended app going down the beach a little bit to use another pool

    The only thing I really like about the facility is that it was right on the beach and right near pineapple Willie's so the location was great

    Stayed in September 2023

  • Reviewed: September 15, 2023

    5.0
    A little disappointed
    • Leisure trip
    • Family with young children
    • Standard Double Room with Patio - Gulf Side
    • Stayed 1 night
    • Submitted from a mobile device

    Room was a little shabby and the floor was dirty The light switches were not good. The charging socket did not work on the USB connectors if you wanted Ice you had to walk the 400 yards back to reception I thought it was a little expensive for what it was

    Great location

    Stayed in September 2023

  • Reviewed: September 12, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony - Gulf Side
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed was so uncomfortable it was hard to get a good nights sleep! And the balcony view from our room was not there! It had huge trees that blocked the view. I suggest it you want the private balcony with a view you should request the 4th floor above the trees!

    The property was in a great location

    Stayed in September 2023

  • Reviewed: September 12, 2023

    5.0
    We enjoyed our stay despite the room. Staff was friendly and breakfast was good.
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony - Gulf Side
    • Stayed 2 nights

    Pool was nasty, bathroom was very small and right next to door, beds were too small and uncomfortable.

    location to Andrews State Park

    Stayed in September 2023

  • Reviewed: September 12, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Hotel View
    • Stayed 2 nights
    • Submitted from a mobile device

    The location and friendly staff

    Stayed in September 2023

  • Reviewed: September 11, 2023

    6.0
    You get what you pay for.
    • Leisure trip
    • Family with young children
    • Double Room with Bunk Bed - Gulf Side
    • Stayed 3 nights
    • Submitted from a mobile device

    The beds in our room was hard and uncomfortable.

    The location was good, pool area was good.

    Stayed in September 2023

Showing 76 - 100

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