70 Rowes Wharf, Waterfront, Boston, MA 02110, United States of America
#13 of 93 hotels in Boston
Guests' ChoiceBased on 150 hotel reviews
8.9Cleanliness
9.4
Comfort
9.3
Location
9.5
Facilities
9.0
Staff
9.2
Value for money
8.0
Free Wifi
9.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 9, 2024
Kieran
United KingdomThe bath had someone else's hairs clinging to the non-slip surface. The same ones were there throughout my stay (perhaps someone could try using sellotape or something to remove them). The snacks in the room were very expensive - $11 for a small tub of Pringles!!
The room was comfortable - especially the bed. The TV and tablet were good. The view from the room was good. Room service was good - fast, efficient and friendly.
Stayed in May 2024
Reviewed: April 8, 2024
Rob
United KingdomPool area was not available due to refurb. Didn’t say that before e booked.
Staff were great
Stayed in April 2024
Reviewed: March 11, 2024
Shawn
United States of AmericaI went outside for a smoke. Little while after being back in my room two employees came to my room and harassed me for smoking in my room. They admitted very quickly they were wrong. Very unprofessional!
Water view and city view in the same room
Stayed in February 2024
Reviewed: February 20, 2024
Jake
United States of AmericaEasy to get to, polite and helpful staff, beautiful view
Stayed in February 2024
Reviewed: February 19, 2024
Peter
United States of AmericaNothing
room, view, service, food!!!
Stayed in February 2024
Reviewed: January 5, 2024
Thomas
United KingdomWe had a surprise room upgrade which was a lovely gesture, and the harbour view from the room was breathtaking. The room was clean and had all the amenities we needed. We had a detailed introduction to the room from the concierge Dennis, who was very helpful. Our guest experience was exceptional throughout, thanks to some thoughtful touches such as a bottle of champagne and chocolate strawberries sent up for us. Rodney on reception and Rafael at breakfast were especially helpful and friendly.
Stayed in January 2024
Reviewed: January 1, 2024
Paul
United States of AmericaWe had an unfortunate situation with our daughter suffering an asthmatic situation in the middle of the night to which we had to go to hospital, the hotel assisted fantastically and moved us to a room more suited to allergy friendly conditions. The staff were all extremely accommodating and made the circumstance that much easier to handle.
Stayed in December 2023
Reviewed: December 22, 2023
James
United States of AmericaThere was nothing we didn’t like
We liked the hotel, but more especially the staff
Stayed in December 2023
Reviewed: November 27, 2023
Kevin
United KingdomStunning view
Stayed in November 2023
Reviewed: November 22, 2023
Jennifer
United States of AmericaBeautiful hotel, friendly staff! Amazing room
Stayed in November 2023
Reviewed: November 19, 2023
Farah
United KingdomBeautiful location. Polite efficient and friendly and very helpful staff
Stayed in November 2023
Reviewed: October 17, 2023
Todd
United States of AmericaExcellent customer service! The room was beautiful and very clean and the harbor view was amazing. I can't say enough good things about the Boston Harbor Hotel. We will definitely visit again.
Stayed in October 2023
Reviewed: September 18, 2023
Catherine
United States of AmericaNothing - everything was perfect.
The hotel is absolutely beautiful. The staff were pleasant and attentive. The room was patently luxurious. Views of the harbor and airport were stunning.
Stayed in September 2023
Reviewed: September 6, 2023
Keith
AustraliaAll OK
Harbour view and location
Stayed in September 2023
Reviewed: August 22, 2023
Victor
United States of Americahaving free parking
convenience of walking to all attractions
Stayed in August 2023
Reviewed: August 8, 2023
Jeremy
United KingdomIf the breakfast could have been less pricey for hotel guests, that would have ben excellent.
The room was perfect for a family like ours
Stayed in July 2023
Reviewed: July 11, 2023
Pamela
United KingdomService was a bit poor at times. We waited ages for some requests, and breakfast was not made to order even after complaining the first time..
Location
Stayed in May 2023
Reviewed: July 11, 2023
Monica
United States of AmericaOver rated. Not worth the price
Location
Stayed in July 2023
Reviewed: June 27, 2023
Brandy
Abkhazia, GeorgiaValet was a little pricey but attendants were extremely pleasant!
Great location, rooms extremely clean
Stayed in June 2023
Reviewed: June 22, 2023
Ginger
United States of AmericaAbsolutely EVERYTHING was perfect!!
Stayed in June 2023
Reviewed: June 14, 2023
Barry
Bermudapool, gym, room
Stayed in June 2023
Reviewed: June 3, 2023
Sandra
United States of AmericaRoom coffe and canned water
Bouildings
Stayed in June 2023
Reviewed: June 1, 2023
Nick
United States of AmericaRather low water pressure in the shower, sink and toilet will definitely bother some guests. Food served at the hotel restaurant was excellent, but my wife and I found it to be loud, not very much seating and the service could be better for a 4.5 star hotel.
Beautiful property in a great location. Great staff service.
Stayed in May 2023
Reviewed: May 26, 2023
Barbara
United States of AmericaThe view and room were fabulous, but the the staff are the real gems. The staff are exceptional; from the doormen, the front desk, the housekeeping. The staff make this a five star experience.
Stayed in May 2023
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