181 Cumberland Trace Rd , Bowling Green, 42103, United States of America
#28 of 34 hotels in Bowling Green
Guests' ChoiceBased on 346 hotel reviews
7.1Cleanliness
7.7
Comfort
7.7
Location
8.2
Facilities
7.4
Staff
7.9
Value for money
7.6
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 7, 2023
Carl
United States of AmericaThe location of our room was next to people that were loud, up all night in and out of the room and smoking marijuana and every time we left and came back to the room it smelled like we were smoking it. I felt like I was at a low budget motel.
The room itself was very nice how it was set up. The bed was extremely comfortable. I love the room had an iron and full size ironing board and hair dryer.
Stayed in September 2023
Reviewed: September 5, 2023
James
United States of AmericaStaff was friendly and hotel was very clean
Stayed in September 2023
Reviewed: September 2, 2023
Lekeysha
United States of AmericaThe room wasn’t cleaned good. Their was hair all over the floor from previous guest. I let the front desk know and he wasn’t concerned at all
Location was good
Stayed in June 2023
Reviewed: August 25, 2023
Alexandr
United States of AmericaThis hotel look like "brand new" !!!!
Stayed in July 2023
Reviewed: August 15, 2023
David
United States of Americathe smell of weed everywhere! i felt i was in a the ghetto. has the potential to be a great hotel.. just not as it is now.
breakfast sucked. no eggs or meats. if you don't like waffles or cereal you pretty much could have nothing
Stayed in August 2023
Reviewed: August 1, 2023
Lisa
United States of AmericaThe staff was so nice. Room was very clean.
Stayed in July 2023
Reviewed: July 14, 2023
Stuart
United States of AmericaI didn't use the breakfast because I had other plans
Stayed in July 2023
Reviewed: July 10, 2023
Douglas
United States of AmericaEverything was good. I got some well needed sleep to travel on
Stayed in July 2023
Reviewed: July 10, 2023
Bill
United States of AmericaThe room had a strong smell of mildew and the air conditioner rattled all night.
The bathroom was clean and the bed was comfortable.
Stayed in July 2023
Reviewed: July 3, 2023
Adriana
United States of AmericaIt was dirty and the staff was rude
Location
Stayed in July 2023
Reviewed: June 27, 2023
Day
United States of AmericaCoffee pot was clogged and not useable. Night desk clerk was rude and told us no several times when we asked for more towels and when we asked for coffee. Found a hugh bug in the room. Our keys would not work and had to be reprogrammed several times.
I liked the location
Stayed in June 2023
Reviewed: June 27, 2023
Rebecca
United States of AmericaThe curtains were stained, and the pillows were not even big enough to sleep on. Ask for towels, and they said they had a shortage of towels.
It could be cleaner
Stayed in June 2023
Reviewed: June 26, 2023
Tammy
United States of AmericaWhen we got there our room was not ready and had to wait 2 hours. When we got the key to our room and walked in it smell like WEED. Their were 2 cocroch on the floor. The bed was dirty. The floor had piles of dirt on then. There was mouse poop on the bathroom sink.
We didn't eat breakfast after seeing how nasty out room was.
Stayed in June 2023
Reviewed: June 22, 2023
Michelle
United States of AmericaSheets had horrible stains, dirt and hairs in them, were all wrinkled as if already slept in, hair and dirty water in the tub, some sort of stains on the wall by the window and in the curtain and floors were unswept. I wish I had taken more photos. The management didn’t apologize and refused to speak to us in English even though very fluent upon our arrival. Extremely rude!
Looks are deceiving- we liked absolutely nothing about the property! We requested a refund and stayed at another hotel.
Stayed in May 2023
Reviewed: June 5, 2023
Delora
United States of AmericaWhen we were leaving I noticed that the bottom sheet on the bed was wrong side out. Made me wonder if sheet had been changed.
Our room looked like it had just been redone. Bed was comfortable. Everything was nice and clean.
Stayed in June 2023
Reviewed: May 24, 2023
Denise
United States of AmericaBooked a suite and was given a standard room. There is no mention of additional deposits for any accessorial charges. The floors were gritty and dirty, to the point my bottom of my sons once white socks were black! There was hair all over the bathroom floors and base of toilet, bath tub installed backward, all rooms open to street. No interior rooms Breakfast sub par.
Newly renovated
Stayed in May 2023
Reviewed: May 22, 2023
Taylor
United States of AmericaThere was a bit of a wait to check in and check out as the staff member was helping other patrons. I understand though if it is just one person working that there will be a wait.
They had a continental breakfast with a waffle maker which was delicious! Perfect spot to stay in Bowling Green to explore the city! Only 15 minutes away from most major extractions.
Stayed in May 2023
Reviewed: May 22, 2023
Nick
United States of AmericaMold in the room. While I was teaching at an event my girlfriend brought it to the staffs attention that we needed to switch rooms they laughed in her face. This is after speaking with customer service and being told we could do so. The staff then proceeded to say they were too full and couldn’t switch us and there was nothing they could do and wiped away the mold with a rag (it came back within hours). When I completed my teaching assignment and returned to the room I walked in to speak to the staff and received a completely different response. I was told absolutely, let me show you a couple of rooms and if one meets your expectations then we can switch you, but only the one time due to being full. All guests should be treated fairly regardless of their gender. I won’t be staying again.
Close location to my destination.
Stayed in May 2023
Reviewed: May 21, 2023
Brett
United States of Americalitterally a piece of pepperoni on the floor of our room. smelled like weed in our room.
near high way
Stayed in May 2023
Reviewed: May 19, 2023
Marsha
United States of Americasupplies were low - lids for coffee not available questioned on needing more towels and delayed in receiving them. Bagels were in the open and not in closed case. Fine for quick stop but over priced for what you get.
location
Stayed in May 2023
Reviewed: May 8, 2023
Lynne
United States of AmericaThe breakfast was very sparse. We looked and then went to McDonalds. The room rate was high when comparing the quality of the hotel. It might have been based on seasonal rates.
Location was convenient.
Stayed in May 2023
Reviewed: May 6, 2023
Sinclair
United States of AmericaWe were on the ground floor and the window shades wouldn't close so I had to use my hair clip. Someone parked both their cars right in front of our door so we had to walk with our bag's. I requested a special flower and Booking. Com said they would be glad to do it but they didn't. 2 of the lights didn't work
It was what I expected for the price. Friendly staff and a very good breakfast buffet
Stayed in May 2023
Reviewed: April 20, 2023
Alfred
United States of AmericaNothing notable.
Everything.
Stayed in April 2023
Reviewed: April 17, 2023
Rick
United States of AmericaThe person who checked us in was not very personable. He didn’t offer any information on anything in the area. The so called upgrade room was not worth 15.00 more, it was very dirty and plain. The shower was not good.
We left about 6:20 am there was no breakfast, The location was very good.
Stayed in April 2023
Reviewed: April 17, 2023
Bryan
United States of AmericaCould not stay because Web site stated pet friendly when in fact it's a false statement, only reason we booked was based on Web site info.
Nothing
Stayed in April 2023
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