Gatlinburg, 37876, United States of America
#512 of 540 hotels in Gatlinburg
Guests' ChoiceBased on 11 hotel reviews
7.8Cleanliness
7.7
Comfort
7.5
Location
8.6
Facilities
7.3
Staff
8.2
Value for money
7.5
Real Bookers. Real stays. Real opinions.
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Showing 1 - 11
Reviewed: January 29, 2024
Brandon
United States of AmericaEverything was great just had to get hot tub cleaned
It was spacious and had a great view
Stayed in January 2024
Reviewed: September 30, 2023
James
United States of AmericaThe outside needed a good cleaning spiders everywhere cobwebs everywhere even in the chair and I think a hot tub should be a pond top floor because of bears walking on the deck
The beds were very comfortable. The house was very nice. 
Stayed in September 2023
Reviewed: April 2, 2024
Jessica
United States of AmericaOne chair was broken, the outside lights do not work and we had to bring the lamp from the first floor outside so that way we could see if a bear was outside. That’s when we found the lamp shade and light was leaning over. The bar table is also broken. I placed my arm down and felt the table lean. The bottom floor hot tub works but if you push the spa on, the shower head comes on also. Our friend said the upstairs sink did not turn on. There was quite of bit of garbage and beer bottles all over the yard. Not sure if it was previous visited or other people hanging out before us. Some of the couches were torn up as well.
Jacuzzi, pool table, and games was a nice addition to the place. The people managing it was very pleasant. I had to call because we couldn’t find bedding for the fold out beds. The area is beautiful and there was definitely chairs on each level to sit outside and relax. Definitely a nice older decor for a cabin but relaxing as well.
Stayed in March 2024
Reviewed: March 26, 2024
Darian
United States of AmericaPoor lighting on outside front and rusty bbq grill
Location and view was great
Stayed in March 2024
Reviewed: January 15, 2024
Matthew
United States of AmericaFinding it the first time
The veiw from the deck
Stayed in January 2024
Reviewed: October 15, 2023
Mccoy
United States of AmericaPlace not clean at checkin. Not cleand until 9:00pm, check-in is at 4:00pm. Person on phone did not care about us having to wait, asked to put me on a brief hold ( i waited 18 mimutes and she never got back on) i called back, made me send photos to prove it was not clean(like I was making it up). I traveled 7 hours with 2 young children. When I made call, representative told me at 5:30 it would be 1-2 hours and she would call me when ready. No phone call and when I tried calling at 7:30pm (7 times), kept hanging up on me. No bathroom in a common area . I slept on fold out couch but would have to go to bathroom in the middle of the night either going into bedroom of my daughter and husband or my granddaughter and husband. Very uncomfortable for me. In the end, it wasn't even the fact that we didn't get to check in until 9:00pm while housekeeping was still there but the uncaring attitude of the staff that works on the phone. They could care less if I got in. Lady said she would call me back when housekeeping was complete and never called. Terrible communication skills. Only 1 person that even tried to help was named Nicole and that was thru email. Contacted Booking.com because they are who I booked thru and they did not care either. Told me to write review for experience and asked that they call me ASAP, no phone call from them but email received 2 days later. Poor customer by Cabins for You as well as Booking.com
Location. Pool table, full kitchen, view
Stayed in October 2023
Reviewed: November 6, 2023
Anonymous
United States of AmericaWhen we first walked in it smelled like marijuana But nothing a little air freshener didn’t help
The privacy
Stayed in November 2023
Reviewed: February 1, 2024
L
United States of AmericaThere are no comments available for this review
Stayed in December 2023
Reviewed: February 6, 2024
Sahara
United States of AmericaThere are no comments available for this review
Stayed in February 2024
Reviewed: August 27, 2023
Anonymous
United States of AmericaThere are no comments available for this review
Stayed in July 2023
Showing 1 - 11
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